A Student SHOUTED at ME: Whoah!?!
By Shavkat
@Shavkat (137238)
Philippines
September 3, 2018 7:19am CST
It was really a moment of truth between me and my online student tonight. The company's software is totally down and it affects the classes online. The audio and video are working crazy during the class. This particular student shouted at me with full blast.lol Well, I am cool as a cucumber. He claimed that I have a problem with my Internet connection. In fact. it wasn't the case. For the reason that I am using a wired connection and it is not WiFi.
I had tried my best to explain the situation, but he keeps shouting at me. His father is to the rescue. Since he can't get the main problem. I finally instructed him to call the customer service to verify it. And, I stopped explaining my side.
"Are you patient enough to handle this student?"
Image Credit: nancyjrose.com
13 people like this
14 responses
@ridingbet (66857)
• Philippines
5 Sep 18
since i have a heart ailment, i can keep my cool..... or i will leave him.
1 person likes this
@Shavkat (137238)
• Philippines
7 Sep 18
@ridingbet I do agree on that. Instead of making myself stressed out, I make the lessons harder. So that they can see their weaknesses.
1 person likes this
@ridingbet (66857)
• Philippines
7 Sep 18
@Shavkat it is not always us who should adjust to the attitude of our students; they should also adjust to us.
1 person likes this
@rsa101 (37969)
• Philippines
4 Sep 18
Oh that’s the risk of those using online courses. You’ll never know where the problem lies. Hopefully he could be assisted in finally solving his or your problem. I think I can understand why the frustration because he paid for that and he’s receiving not so good service. But it’s not your fault and I don’t agree to his behavior being rude to you. He may rant at customer service but not at you because you are just delivering it the best you could.
1 person likes this
@Shavkat (137238)
• Philippines
4 Sep 18
As it should be. But these online students cannot understand the situation. Even if they knew the problem is, they just brushed off the real facts. This is not the only worst case. I had experienced shouting by a student for almost an hour. 
I just look at her and pretend she doesn't exist.
Besides, I am being paid even she acted this way.
I just look at her and pretend she doesn't exist. Besides, I am being paid even she acted this way.1 person likes this
@cherriefic (10400)
• Philippines
3 Sep 18
It's hard but I've experienced worst people over the phone.lol!
1 person likes this
@cherriefic (10400)
• Philippines
4 Sep 18
@Shavkat That's stressful at times but we have to remain calm.
1 person likes this
@Shavkat (137238)
• Philippines
4 Sep 18
@cherriefic I do agree on that. I learned how to calm myself as much as possible. But, if it is not acceptable, I just need to unleash my bad side without limit.
@jobelbojel (34730)
• Philippines
3 Sep 18
Your patient is at test really. Glad that you are cool as a cucumber.
1 person likes this
@antonbunot (11092)
• Calgary, Alberta
11 Sep 18
Were you telling him about horse-riding?!
1 person likes this
@JESSY3236 (19008)
• United States
4 Sep 18
I wouldn't be as calm as you were. I hope the connection is better now.
1 person likes this
@ilocosboy (45157)
• Philippines
3 Sep 18
Maybe that's why you are the teacher, you have lots of patience in your pocket.
1 person likes this
@aureliah (24321)
• Kenya
3 Sep 18
Since you are the teacher, you just swallow your pride. When you handle such situations in a cool manner, they also come down
@simplfred (20641)
• Philippines
3 Sep 18
So, you are an online teacher also. I think if I put myself into your shoe, I'll try to be patient, also.
1 person likes this
