Phone camera broken
By Marsha
@MarshaMusselman (38663)
Midland, Michigan
April 15, 2021 8:40am CST
After installing an update this morning I discovered my phone's cameras didn't want to open no matter what I tried. So I found another camera online and downloaded that. I was able to use it for selfies or taking a pic backwards. So you know how hard that is? It took me six tried before I got close to what I was trying to capture.
I decided to reboot my phone before complaining to Verizon and thankfully that took care of my problem. The phones camera app now will open and I've taken a few pics with it already. Now I have to see whether the one I downloaded is better or just delete that one.
6 people like this
7 responses
@LadyDuck (458967)
• Switzerland
16 Apr 21
@MarshaMusselman There is all the time a long waiting when you call the customer support of those services.
1 person likes this
@MarshaMusselman (38663)
• Midland, Michigan
16 Apr 21
@LadyDuck exactly like there is everywhere these days so I'm glad I thought to reboot it myself. I had to reboot it rest it again because I wasn't able to write any comments or responses here last night at one point. The restart fixed that too.
Maybe they should have checked their upgrade better before sending it out.
1 person likes this
@MarshaMusselman (38663)
• Midland, Michigan
15 Apr 21
I agree. That would have been more wasted time in the phone.
1 person likes this
@shaggin (71663)
• United States
16 Apr 21
@MarshaMusselman oh I see I misunderstood
1 person likes this
@MarshaMusselman (38663)
• Midland, Michigan
15 Apr 21
Verizon didn't fix the problem for me. I thought to reboot it before contacting them and that took care of the problem.
1 person likes this
@MarshaMusselman (38663)
• Midland, Michigan
16 Apr 21
@shaggin That's okay. I've misunderstood what others have put before too.
1 person likes this
@allen0187 (58444)
• Philippines
15 Apr 21
Good that your phone camera is working again.
1 person likes this
@MarshaMusselman (38663)
• Midland, Michigan
15 Apr 21
I agree. I use it a lot and just bought this phone.
1 person likes this
@MarshaMusselman (38663)
• Midland, Michigan
21 Apr 21
If we don't keep doing something the memory gets replaced by another. I've had to restart my phone a few times and that seems to help.
1 person likes this
@RebeccasFarm (86832)
• United States
15 Apr 21
Oh dear i hope it sorts itself out to work.
1 person likes this
@RebeccasFarm (86832)
• United States
15 Apr 21
@MarshaMusselman Glad to know it Marsha..these things are so finicky
1 person likes this
@MarshaMusselman (38663)
• Midland, Michigan
16 Apr 21
@RebeccasFarm I've had to reboot again recently as it wouldn't let me respond or comment on melt although I could text messages to friends.
@MarshaMusselman (38663)
• Midland, Michigan
15 Apr 21
It did. The reboot took care of the problem immediately.
1 person likes this
@MarshaMusselman (38663)
• Midland, Michigan
15 Apr 21
I figured that was the one thing I could try before contacting Verizon. That's better than being in the phone for awhile to find out that's all I had to do.
1 person likes this
@snowy22315 (170391)
• United States
15 Apr 21
Well it is great you were able to solve the problem with a reboot. A reboot solves lots of problems I find.
1 person likes this
@MarshaMusselman (38663)
• Midland, Michigan
15 Apr 21
And I don't turn mine off often enough probably. But, it had just installed the new update and rebooted itself so it took me a bit before I realized that would be something to try.
