Feeling so sad..
@cacay1 (83220)
Cagayan De Oro, Philippines
July 21, 2021 3:47am CST
I do not know if I can continue here. I created a new account in Pay Pal this afternoon Ph time, but I feel so worried simply because PP requires my mobile phone , and requires me to receive the code to mean I own the cellular phone. The problem now, is I did not receive the code thru my registered mobile phone. It's not the old phone that was stolen. This is a two year old phone. I have another one , 1 year old phone but LT for internet an data no messaging.
What must I do? I love Mylot and already had reached more than the payout
.What can you suggest? Is there a bright answer to ease my aching heart. 
.What can you suggest? Is there a bright answer to ease my aching heart. 25 people like this
22 responses
@cahaya1983 (11121)
• Malaysia
21 Jul 21
I would recommend doing the same thing @Vikingswest1 suggested. They have a Help Center page too, maybe you can try that as well?
https://www.paypal.com/us/smarthelp/contact-us
5 people like this
@cahaya1983 (11121)
• Malaysia
21 Jul 21
@cacay1 Oh no! I'm so sorry to hear that. I'm sure the PayPal representatives can help you with the code issue.
1 person likes this
@cacay1 (83220)
• Cagayan De Oro, Philippines
21 Jul 21
@cahaya1983 no they cannot. Only me for I own my phone.
1 person likes this
@Vikingswest1 (6305)
• United States
21 Jul 21
I'm guessing that account recovery didn't work.
You could use the PP Twitter and FB pages to plead your case.
You can message from those pages to PP representatives and they will respond with a way to recover your account if it's at all possible.
I hope they are able to help you.
3 people like this
@Vikingswest1 (6305)
• United States
21 Jul 21
@myklj999
Right. And she needs a code but it doesn't come to her current phone.
She could ask them to resend it, and should but direct contact with a PP rep may expedite things or offer her a reason why the code wasn't sent.
Those pages are perfect for getting results.
1 person likes this
@cacay1 (83220)
• Cagayan De Oro, Philippines
21 Jul 21
@Vikingswest1, I tried everything, it's my old phone that cannot be recovered to receive the code. I also called them but the same story to send the code via old phone to prove it's me but it was stolen.
1 person likes this
@louievill (28851)
• Philippines
21 Jul 21
If country code +63 is included in the format when you drop it down, try eliminating the first " 0 " ( zero ) of your mobile number when you add it Hope it works
2 people like this
@louievill (28851)
• Philippines
21 Jul 21
@cacay1 so did you try to eliminate the first zero of your number when you typed in? So example +639... instead of +6309...
1 person likes this
@cacay1 (83220)
• Cagayan De Oro, Philippines
21 Jul 21
@louievill, yes my friend. 
. I'll tryto create using my celfon android and use other IP. They might sense me thru my IP, the one I used in my claim. I used laptop I'll try my android phone. I'll tell you update of this try an error.
. I'll tryto create using my celfon android and use other IP. They might sense me thru my IP, the one I used in my claim. I used laptop I'll try my android phone. I'll tell you update of this try an error.1 person likes this
@cacay1 (83220)
• Cagayan De Oro, Philippines
21 Jul 21
@louievill, but it's already written the +63 in pp blank space
1 person likes this
@Butterfingers (66585)
• India
21 Jul 21
If you still face any problem you can contact PayPal support
2 people like this
@cacay1 (83220)
• Cagayan De Oro, Philippines
21 Jul 21
@Butterfingers, yes I did it but they still want me to read the code and send it back to them.
1 person likes this
@cacay1 (83220)
• Cagayan De Oro, Philippines
21 Jul 21
@Butterfingers, tomorrow promise I'll keep on requesting to resend and resend the code.
1 person likes this
@much2say (53944)
• Los Angeles, California
21 Jul 21
Oh gosh. The only thing I can think of is to keep trying to reach their customer representative. It's strange to not get that code (usually with those things, it is sent right away). It's been so long, I do not remember what the process was. I hope you find an answer . . . but at least you can keep the earnings here for now.
1 person likes this
@cacay1 (83220)
• Cagayan De Oro, Philippines
22 Jul 21
@much2say, I cannot get the code for my cellular phone was stolen. I created a new PP today, they accepted my new application, but when I logged in back, I was told my Gmail address was not recognized only the previous registration. It seems PP is crazy. They had approved my new application but when I logged in , it was the old email add that's recognized. They're crazy.
1 person likes this
@arunima25 (85498)
• Bangalore, India
22 Jul 21
Sorry about that. Why not to connect the help and support system? That might help.
1 person likes this
@cacay1 (83220)
• Cagayan De Oro, Philippines
22 Jul 21
@arunima25, Thank you dear, the reason behind is, my old account was hacked by Turkish. I learned it after I used my android phone not my laptop for every time I logged , I received the same feedback seems programmed . Then this day, thankfully, I was able to create a new PP account. Pay Pal sent me PP App and link direct to my mobile phone to get protection . We deserve protection being their customers. They were able to tarck the hackers, yet, I cannot get back my standby money in their site, lost forever money. But it is okay as long as I have prospered to create anew account, so distressing.
. But it is okay as long as I have prospered to create anew account, so distressing.1 person likes this
@cacay1 (83220)
• Cagayan De Oro, Philippines
22 Jul 21
@arunima25 yes I can't recover my money, so sad. Those hackers were blocked by PayPal. How nice to have f2f with the hackers and hear my curse 
yes I can't recover my money, so sad. Those hackers were blocked by PayPal. How nice to have f2f with the hackers and hear my curse 1 person likes this
@arunima25 (85498)
• Bangalore, India
22 Jul 21
@cacay1 I read your recent post and knew that the problem is resolved. I am so sorry about the loss of your money there. That would hurt to lose our hard-earned money to some hackersCurse those hackers
Curse those hackers1 person likes this
@cacay1 (83220)
• Cagayan De Oro, Philippines
22 Jul 21
@Rashnag, Thank you, Rash, finally, I was able to create a new PP account using my android phone. I learned from PP that my old account with pending money was hacked by Turkish. I am glad my mind guided me to use my android phone for if use my laptop, it's the same feedback that I received from PP .Those hackers were now blocked by PP.
. I am glad my mind guided me to use my android phone for if use my laptop, it's the same feedback that I received from PP .Those hackers were now blocked by PP.1 person likes this
@Nakitakona (56302)
• Philippines
21 Jul 21
You said you created a new PP account Then you should indicate your new phone.
1 person likes this
@cacay1 (83220)
• Cagayan De Oro, Philippines
21 Jul 21
@Nakitakona that is the content of my post, requiring me phone but code didn't arrive to my phone.
1 person likes this
@cacay1 (83220)
• Cagayan De Oro, Philippines
22 Jul 21
@Nakitakona ,, fortunately, my PP problem was resolved this day.
1 person likes this
@Nakitakona (56302)
• Philippines
22 Jul 21
@cacay1 That's the thing for you to resolve.
1 person likes this
@lazydaizee (6738)
• United Kingdom
21 Jul 21
Maybe you should contact them and let them know that you are worried about this. I do not like giving my phone number out over the internet since I got hacked a couple of years ago.
2 people like this
@cacay1 (83220)
• Cagayan De Oro, Philippines
21 Jul 21
@lazydaizee, I had contacted them but, the same story to receive the code and it back to them, but my phone was lost so cannot read the e code.
@cacay1 (83220)
• Cagayan De Oro, Philippines
22 Jul 21
@S4mmyboy, Hi Sam? Thank you once again. My old account was hacked by Turkish . I learned this when I finally traced the authentic link of PP. I was also able to create a new PP account using my android phone and thru the PP App and link they sent me. I am so grateful for this day for life is so kind to me. Congrats self. Thank you Sam for your thoughtfulness. 
1 person likes this
@JWMILLER (3280)
• Westmoreland, Tennessee
22 Jul 21
Wish l could help, but have no idea how to handle your situation.
@everwonderwhy (6697)
•
22 Jul 21
So sorry. I hope you finalize your PayPal soon and get it up and running.
1 person likes this
@cacay1 (83220)
• Cagayan De Oro, Philippines
22 Jul 21
@everwonderwhy, Hi Josh? Thank you so much for your heartfelt moral support , very much impressed though only met virtually. Thankfully, through my effort and fight, I was able t create a new account using my android phone. I learned from PP that my old account was hacked by Turkish. PP blocked hem forever.
. PP blocked hem forever.1 person likes this
@cacay1 (83220)
• Cagayan De Oro, Philippines
22 Jul 21
@everwonderwhy , I already created a new one. I write a post about my progress this day and thank you dear.
@janethwayne (5193)
• Philippines
22 Jul 21
You have to write the support and then make them sort it out.
1 person likes this
@cacay1 (83220)
• Cagayan De Oro, Philippines
22 Jul 21
@janethwayne , I did everything, the reason behind is my account was hacked by Turkish nationals. PP blocked them. I learned it when I used in logging in my android phone. I am also glad, this day, I was able to create a new PP account. PP sent me PP App and link, so I could get protection. I am partially consoled. I thank the Lord and thank you dear.
@florelway (23158)
• Cagayan De Oro, Philippines
22 Jul 21
I hope you will still resolve this issue.
1 person likes this
@cacay1 (83220)
• Cagayan De Oro, Philippines
22 Jul 21
@florelway, that's true, it took me almost whole day and then after I was thru blackout striked good for 3 hours and you know how hot our place is.
1 person likes this
@florelway (23158)
• Cagayan De Oro, Philippines
22 Jul 21
@cacay1 Wow that's good news. There's no harm in trying to resolve issues.
1 person likes this
