Hassles with organisations
By Judy Evans
@JudyEv (325985)
Rockingham, Australia
March 15, 2023 9:08am CST
The photo has nothing to do with the post. The tree is a melaleuca or paperbark.
I wrote about my husband having trouble trying to contact a health insurance provider. Luckily, and totally unrelated, he got a courtesy call from the company and was able to sort out his problem to a degree.
Part of Vince’s beef was the fact that these people always want your full name and date of birth. And that’s okay because they need to be sure they have the right person. However, they will never tell you THEIR name. Even an email might have a first name but no surname. That’s okay too, to a degree but they have all our particulars right in front of them and, in some cases, I think it would be appropriate that they should reciprocate and tell you their name. In this case, the guy did eventually give Vince his name.
But here’s a bit of a laugh for you: the predictive text did its thing on the last discussion. I typed in ‘Vince needs regular chiropractic ..’ and it popped up with ‘Vince needs regular childcare…’. Maybe it knows something I don’t! lol
17 people like this
16 responses
@snowy22315 (170160)
• United States
15 Mar 23
It sounds like some stupid bot is running the show...lol.
4 people like this
@snowy22315 (170160)
• United States
16 Mar 23
@JudyEv Yes, because they might actually be able to help you....! They have to pay said person of course.
2 people like this
@RebeccasFarm (86769)
• United States
15 Mar 23
Well that tree is glorious in the photo Judy!
Yeah as my Uncle Syl would say..Fair play is fine play. They should tell you their name.
Funny..Vince needs childcare lol3 people like this
@DaddyEvil (137142)
• United States
15 Mar 23
I know it's annoying when you're trying to document stuff and they don't want to tell you a name or even where they're location is... "John in somewhere" at least gives them a place to start looking if they're trying to pin the blame on a certain employee of their company.
Poor Vince. 
Poor Vince. 2 people like this
@DaddyEvil (137142)
• United States
16 Mar 23
@JudyEv Maybe... but they don't want their people harassed by their customers, either. I totally understand that attitude. I did have people I met at Walmart finding out my last name and calling me at home to talk about products at Walmart.
2 people like this
@JudyEv (325985)
• Rockingham, Australia
16 Mar 23
@DaddyEvil With the ones we've had trouble with, it's nearly impossible to talk to anyone in the first place, let alone hassle them later. It was only through the courtesy call that Vince was able to talk to anyone. I do understand the need for privacy but it should work both ways.
2 people like this
@FourWalls (62233)
• United States
15 Mar 23
Does Vince know he needs regular childcare, or is that your job? 
It does help to know who you’re talking to, especially if you’re told something completely different five minutes later. 
That tree looks like a “broccoflower” hybrid mix of broccoli and cauliflower.
It does help to know who you’re talking to, especially if you’re told something completely different five minutes later.
That tree looks like a “broccoflower” hybrid mix of broccoli and cauliflower.2 people like this
@wolfgirl569 (95373)
• Marion, Ohio
16 Mar 23
Here they will give a first name. I can understand no more as unhappy customers might try to find them
2 people like this
@wolfgirl569 (95373)
• Marion, Ohio
16 Mar 23
@JudyEv We get that overseas crap to. I can't understand some of them
1 person likes this
@Marilynda1225 (79803)
• United States
15 Mar 23
The same is here with only first names given by the person you're talking with.
That is too funny that it popped up with Vince needing childcare. I think you might need to have a talk with Vince
2 people like this
@Fleura (29143)
• United Kingdom
15 Mar 23
I hate predictive text. It changes what you want in an instant but (at least on a 'phone) there is no 'undo' button so you have to painstakingly re-type what you really wanted to say.
Hope you make some progress with the healthcare people.
2 people like this
@allknowing (130064)
• India
16 Mar 23
Just flowers and no leaves What a tree I say Wow!!
Mistakes happen as long as they apologise. Child care - what next!!
1 person likes this
@LindaOHio (156590)
• United States
12 Apr 23
Beautiful tree. Insurance companies can be a real pain.
1 person likes this
