My computer has a virus

@devideddi (1437)
United States
January 3, 2007 7:28pm CST
Does anyone know very much about virus or virus protection/removal?? My virus protection caught it and is stopping it but it keeps comming back and I am constantly having to click clean file messages. The scan says that it cannot quarentene it or remove it, just block it. Any suggestions? I wonder if a differant virus protection could remove it?
2 people like this
31 responses
• Philippines
13 Jan 07
I recommend that you use AVG, you can download it for free and it also updates so there's no problem regarding new virus. Also, use an internet explorer with pop up blocker. And you can also firewall some websites to prevent them from entering your PC.
@devideddi (1437)
• United States
14 Jan 07
thanks, alot of people have said AVG,must be good
• Thailand
13 Jan 07
Hi, maybe your anti virus program is outdated, if that is the case it could not really clean that virus. Try and update it then scan it again. Or you could try other anti virus program. Maybe it is a syware, in which case you need an antispyware program. Usually spywares and adwares are more annoying than viruses. I hope you'll get rid of that pest, good luck.
@devideddi (1437)
• United States
14 Jan 07
thanks for your help, I'm trying it all
@ronaldinu (12445)
• Malta
13 Jan 07
Just check what's the name of your virus, do an online search how to remove it. Enter a pc forum and most probably you 'll receive help how to remove it.
@devideddi (1437)
• United States
13 Jan 07
Thank You
• India
10 Jan 07
I reccomend Bit Defender Antivirus for you. It has got a very large database of virus defenitions which gets updated every day. It has also got a spyware remover. So download it from www.bitdefender.com and perform a complete scanning of your hard disk. The latest version of bit defender for windows platform is Bitdefender Internet Secutity 10.You can download it to try for 30 days(I think).If you need a free antivirus, go for Avast Antivirus (www.avast.com). Please do a complete scan of your harddisk (all drives) Avast antivirus has also got a memory scan by which it scans the files that is already in the memory. My top suggesion is Bit defender and the second preference is Avast. Hope your computer will be OK soon.
@devideddi (1437)
• United States
13 Jan 07
that's alot of good information! Thanks for the help!
@akinov (196)
• Philippines
9 Jan 07
yeah i agree,, AVG.. try it.. or zone alarm
2 people like this
@devideddi (1437)
• United States
11 Jan 07
thank you
1 person likes this
@Asylum (48278)
• Manchester, England
5 Jan 07
If the antivirus software cannot remove it, then do so manually. Since your antivirus has detected it, then you should be able to check the location of the file by checking the settings in the antivirus program. Now just navigate to the file and delete it. Some virus and adware programs will have a seperate file in another folder that scans the file and restarts it every time it stops, which will stop you from deleting it through Windows. If this happens, then start your computer with a boot disk and navigate to the file and delete it through DOS.
2 people like this
@devideddi (1437)
• United States
11 Jan 07
Ok when u say Navigate to file.. DoI use windows explorer? or how? I searched it and search said no such file found. The file is something like tmp157.tmp I cleaned up/deleted all my temporary internet and such files. Not sure I know what I am doing. Thanks
1 person likes this
@knutz18 (110)
• Philippines
4 Jan 07
AVG anti virus might help. Its free.^^
2 people like this
@devideddi (1437)
• United States
10 Jan 07
thanks, I am going to try it
@amministra (1046)
• Italy
4 Jan 07
AVG is very good for remove virus
2 people like this
• India
12 Jan 07
I think you should format your computer is the best way of getting rid of viruses because in my point of view even after antivirus shows it has cleaned the virus it may not have cleaned it.
1 person likes this
• Romania
13 Jan 07
And you format your computer every time you had a virus an your hdd?My antivirus shows the amount of viruses blocked while attepting to enter my computer on day was over 200 :)
@devideddi (1437)
• United States
13 Jan 07
the av says it can't remove it but it will block it
@siluka (307)
• Romania
13 Jan 07
i use nod32 because it consume a little of RAM and i don't have any problems with viruses. another good antivirus is kaspersky, who i used before this, or mcafee
1 person likes this
@devideddi (1437)
• United States
14 Jan 07
thanks
• United States
12 Jan 07
I've read through all the responses here and everyone is just pushing an antivirus on her, can you let us know what the name of the virus is that your antivirus is detecting and cannot remove? There may be a simple removal tool, or it may be a piece of spyware that another type of software may have better luck with.
@dravid (1050)
• India
11 Jan 07
i will suggest that viruses are very dab there is no actual solution to them.if u even put an anti virus like nortorn or macfee your pc will be dam slow, also the file might have deleted of corrupted some of ur system file.So i will suggest to put the lastest Panda Antivirus .But before that thke a back up of ur c: drive and format it once u have formatted put the od back with panda anivirus latest or pccillin.
@devideddi (1437)
• United States
13 Jan 07
thank you
@mike286 (86)
9 Jan 07
Sophos Anti virus is good. Also you may want to try and use a dos or safe mode virus scanner which should be able to delete the virus and stop it comming back. Some anit virus programs cant delete infected files when running windows. Have a look at this link which describes how to use and emergancy copy of sophos (sav32cli).. http://www.sophos.com/support/disinfection/pedis.html Hope his helps
1 person likes this
@devideddi (1437)
• United States
11 Jan 07
thank u so much, I am checking out link now. I tried running virus scanner in safe mode but it would not run in safe mode.
@Corezz (1017)
• Netherlands Antilles
4 Jan 07
Hy. somethimes winsows is alerting you how if the virus is bad and opens a internet with the antiviruses.But in my experience try kaspersky is a good antivirus but u have to buy him, other ways serach for an antivirus and they serach for an license..good luck
1 person likes this
@devideddi (1437)
• United States
11 Jan 07
Thank You
1 person likes this
@usman400 (1588)
• Pakistan
4 Jan 07
Change ur antivirus software, use norton corporat or mcafee instead, update ur antivirus softwares, almost all antiviurses have built in recycle bin called qurantine or virus vault so cehck it, if the detected viruses are there, make sure u delete them, also if u have shared something on ur network then stop sharing
@devideddi (1437)
• United States
10 Jan 07
How do I delete it? The software can't and when I search it it says no file found. And no I'm not sharing on network thanks
1 person likes this
• India
4 Jan 07
i have tried all the antivirus softwares most of them detect the virus but are unable to remove them. but Avira's antivirus(avira antivir personel edition classic) gave best results its detects and removes all the viruses. its free u can download it from www.avira.com
@devideddi (1437)
• United States
10 Jan 07
great, thank you very much, gonna check it out
@sweetrose (137)
• Philippines
4 Jan 07
Hello there. I would suggest to use the Norton Antivirus protection. It is proven and tested to be the best Antivirus removal tool. You can download it in www.symantec.com. If you are done installing it, be sure to download always the latest virus definition of the Norton Antivirus. The virus defintion can be downloaded freely in www.symantec.com/downloads, i hope this could help you. Best regards
1 person likes this
@devideddi (1437)
• United States
10 Jan 07
yes this helps, thanks
• India
14 Jan 07
check the validity of your antivirus software and install any immediate updates if your antivrus software is not updated and if the system is not helpful take the help of any system engineer reload the os and a new updated antivirus.
@Lady_Vincy (1542)
• United States
13 Jan 07
If you get nortons anti-virus and a bunch of adaware blockers that should be able to get rid of the virus. If it doesn't go away then you may have to take your computer to a computer store to get it fixed. Good luck getting rid of the virus.
1 person likes this
@ahsan15 (334)
• India
13 Jan 07
McAfee will help you surely....but you can even go for AVG...coz it's free
1 person likes this