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Mystery Window keeps opening please help! email this discussion to a friend?

myLot reputation of 95/100. dizzblnd (1127)   ranked 2,886 out of 11,039 in computers2 years ago

Starting today, I get a pop-up window telling me that the web page can not be displayed. There is no website address, it just shows todays date Sunday, June 01, 2008 up top in the frame part of the window. I am no anywhere near my computer when it happens. I can't close it, there is no "X", only the option to refresh the page, and I get the same results. I have to go through Task manager in order to close it. I just ran my virus scanner (AVG Paid version) as well as spybot, and spyware blaster, nothing has been found. I am running Vista (I know I know angry) Any ideas as to what is causing this or how to find out what is opening this window?

 
 
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tdemex (2237) response was accepted on 8/19/2008.
denotes best response.
tags:  advanced windows care, hp reminder, pleasure, scanner, blaster
 
1. myLot reputation of 91/100. ycpgoldberg (684)   ranked 684 out of 11,039 in computers   2 years ago

Seem to be something error in the system.
Maybe there is a file name Sunday,June 01, 2008 is mistreat as HTML file and open with IE.


myLot reputation of 95/100. dizzblnd (1127)   ranked 2,886 out of 11,039 in computers  2 years ago

hmmmmmmmmm i will look for that. Also.. I was wrong in what the initial window says.. It says "navigation to the webpage was canceled what you can try refresh the page"

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2. myLot reputation of 86/100. tdemex (2237)   ranked 1,611 out of 11,039 in computers   2 years ago

Sorry to hear about your problem. I to run spybot &avg. There's a great free program uot there I use alot but don't run it but once a day. If you can get to it, it's awesome. It's from: iobit.com, or ude cdnet to find it. It's clled: Advanced Windows Care 3 beta. I used thier earlier program which is good and this is a beta program but haven't had any probs! Try it! tdemex


myLot reputation of 95/100. dizzblnd (1127)   ranked 2,886 out of 11,039 in computers  2 years ago

Thank you, I will try that. In going deeper in task manager, I went to the process related to this window.. It is an HPSdpApp.exe file I will try what you suggested as well as posting the file in a tech support file as the user below you has suggested. Thanks again

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3. myLot reputation of 74/100. doctorgenius (519)   ranked 2,667 out of 11,039 in computers   2 years ago

It certainly is some virus or some spyware
TRy postin ur problem on some tech forums
Ppl there mite be aware of such probs n may suggest you adequate measures
The last option that you have is simply to format ur system n reload the Operating System.If you DO go for this..I wud advice givin a brk to VISTA


myLot reputation of 95/100. dizzblnd (1127)   ranked 2,886 out of 11,039 in computers  2 years ago

I did as you suggested by going to the tech forums. It seems its an issue with HP's reminder system. Thank you for your help.


myLot reputation of 74/100. doctorgenius (519)   ranked 2,667 out of 11,039 in computers  2 years ago

My Pleasure buddy
Hope ur problem was resolved:)

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4. myLot reputation of 93/100. aplaza (511)   ranked 3,156 out of 11,039 in computers   2 years ago

If it's happening when you aren't at your computer then it may be a delayed pop-up. The fact that you get a message that the page cannot be shown may be because the page has been removed. Somebody probably reported the sucker. Then the host took the site down. You're best bet is to close your browser and mail and clean your cache. Then startup again. Then run your cleaner again before conncecting to the internet. That will most likely get rid of the little sucker.
Hope it works for you. happy Good luck.


myLot reputation of 95/100. dizzblnd (1127)   ranked 2,886 out of 11,039 in computers  2 years ago

Thank you for your advise. I did find the culprit. It was an HP reminder message that has a problem. I deleted the registry key and so far so good, it seems to be working. I really appreciate your response

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5. myLot reputation of 88/100. Angelwhispers (4595)   ranked 1,227 out of 11,039 in computers   2 years ago

Dizz it has to be some kind of mal ware...... Download super anti spyware. its a free program and will sometimes pick up what spybot misses. Also get AVG's free anti spyware and run that... I bet one of those 2 will pick it up. One program alone is not enough you need an arsenal of tools to pick up all that is malicious on the internet.


myLot reputation of 95/100. dizzblnd (1127)   ranked 2,886 out of 11,039 in computers  2 years ago

Thanks Angel. I have not hear of super antispyware before. I will find it and download it. I also have the AVG anti spyware. You are correct.. there are many of these needed to pick off the bad stuff the others may miss.


It turns out it was an error with HP's reminder system I found the registry key associated with it, deleted it and it seems to be working.

Off to find your wonderful program now. Thanks again!

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6. myLot reputation of 86/100. owlwings (5809)   ranked 123 out of 11,039 in computers   1 year ago

Going on your information that this is an HPSdpApp.exe file, I came across this page:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00040841

Hope this helps! It looks as though it's probably a reminder window for the Easy Internet Sign-Up process (which came with your PC if it's an HP or Compaq) but it says it may happen with other software as well.

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