I need help

You must check the running service and processes on your system. It would be helpful if you tell what type of internet connection you use and the method you connect, what hardware you use to connect to net, what OS, browser name and EXACT error message and Error Code if any. This will help to identify the problem to some extent. If you are familiar with the system processes, please check the processes list in the task manager. You may also need to enable or disable some services in also.

Hello kowgirl! Nice seeing you back on myLot. Uh. I have some questions: 1) Is the cable directly connected to the laptop? If so, did you try to talk to RR about their internet (possibly) being down? If no, does the computer the internet is directly hooked up work correctly? 2) Are you connected through wireless connection with the laptop? If so did you try to turn the router off, and reboot everything? That works sometimes. 3) Do you scan with the latest definitions for virus/spyware? Did that find anything? Did you make sure you have to latest drivers for your wireless router AND the latest Window Update for Windows? 4) If none of the above worked have you tried to use a different internet browser like Internet Explorer or Opera? Does it still give you the "time out" message? 5) As a last resort, restart the computer press F8 button continuously at the beginning to start the laptop in safe mode. I have XP (no vista) so the steps could be a little different... You want to go to the Programs then Accessories then System Tools...then you will be running the following a) Disk Cleanup select the appropriate drives, & b) Disk Defragmenter...sometimes these steps work. 6) You may have to use Hijack This (a small program also available on download.com) to scan your computer's register & post on a technical forum to see if there is any spyware appearing on your computer... OR if none of these suggestions work you may have to try to contact RR technical support and see what they say...or perhaps take the laptop in for repair...

Oh buggar that would drive me insane, I can't live with out my internet! sorry I don't know anything about stuff like that so I am of no help to you but I hope you got it fixed now and everything is working fine?

one download CCleaner its free you can check on reg errors and fix them I would also do a scandisc under properties on C drive Defraggler is a pretty good free program as well need help running any of these programs let me know and I can walk you through them all my friends bring me their comps to fix iam working on 5 of them now! so I know a lil..... you can add me on yahoo messenger if you have it my name is iam_just_me_tamara

hi, am not a computer expert but i have some ways of solving this problem 1.format your system 2. better to use the antiviruses like essetnod32,quick heal because this uses less memory and it fastens your system

try to follow the recent advices here.. Just incase they all dont work, try to flush your dns.. go to start run cmd then type this: ipconfig /flushdns your laptop will restart after you execute the command.. once your system are all back, try if your browsing went fine..

You need two pieces of software... an anti-spyware program and a virus scanner and the great thing is you can get both legit for free. The anti-virus I recommend is either AVG or AVIRA (I am using Avira right now). The anti-spyware program I would recommend is AdAware 2008 You can get both these programs on Download.com You can get other pay programs that will do MORE for you like boot-time virus-scanning and the such and for that I would recommend Kaspary (forgive the spelling) DO NOT have two anti-virus programs running at the same time though... that is a no-no. It may take up to a whole 8 hours to do a full system scan (for me it takes over a day because I have 2TB [2000GB] of disk space to scan) Hope that helps you out! Thanks Zelo

Hi Kowgirl...mine has been freezing at times too and am unable to open messages etc etc it has been driving me nuts as every time I have had to restart my laptop, wish I could give you some advice but I really don't know what to do myself, yet am a member of the Geek Squad so let them sort it....littleowl