frustrated with furniture

I had similar frustration, with furnatures. It is not only with the service, but with the quality in terms of green material and processing. It took a long time to deal with them, and no warranty compensation was given. What most upsets is we often hear about diseases caused by pollution. Why the manufacturers could be entitled to produce such furnatures? Who is responsible for that?

Why do you think that they don't assemble it for you Sue. This type of furniture invariably has instructions written in English by a dyslexic Chinaman who learned his English in Russia from an African Tribesman who once went on a day trip to Capetown but found himself on the French tourist bus! It is deigned to benefit the seller and not the purchaser. You can palletize flat boxes far more easily and distribute them that way too. The punter doesn't know what they are getting until it arrives and then spends weeks trying to get the company to send you screw A and nut B. They of course send you screw B and nut A and so on. Good luck with it and I hope that your son isn't too badly hurt.

It can get frustrating to screw things on or to find which bolt to use. Cheers!!

That is one word that fills me with dread and makes me go totally cold, DIY! I can't do it, I know strange for a bloke to say it, but I hate those flatpacks, the furniture you have to put together yourself, when the instructions that come with it are about as much use as a chocolate teapot, providing you find the right language of course! The diagrams are usually appalling to say the least. I got so angry once that I snapped a piece of wood in anger and said that's it NEVER again! I refuse point blank to buy any furniture unless someone can put it up for me or it comes as a whole! It's worth paying the guys the money to put it up for you, than raise blood pressure, break the thing and spend hours and hours and hours trying unsuccessfully to fit it all together when they can probably do it in five or ten minutes.