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disappointed with my laptop...... email this discussion to a friend?

myLot reputation of 85/100. GAUCI123 (973)   ranked 980 out of 10,834 in computers9 months ago

I bought a refurbished laptop on eBay a few months ago, it was Dell and I really loved it. However after a month it started giving me trouble, first the windows was not starting, I have to restarted several times, than it just didn't switch on any more. The bulbs switch on, however the computer does not run, I told the buyer and told me to phone them. However I find it injustice that I have to also increase telephone expenses, he didn't want to reply to me by email. I took the laptop to a technician, who at first told me that it may be the ram who broke up. However he checked the ram and it works, but the laptop doesn't switch on, he still is trying to fix it up. Well I know I should have phoned however I think I still have rights, since I already spend money on a useless laptop which should have been a good laptop. What do you think do I have rights, anyone knows what could have happened to this laptop, please help me??

 
 
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tags:  laptop, computer, laptops, laptop computer
 
1. myLot reputation of 76/100. ajit25 (604)   9 months ago

They should listen you, is there any warranty with the laptop while purchasing.
I think most of laptop manufacture company providing warranty and free service to limited periods you should confirm it by inquiring in the company service center.

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2. myLot reputation of 67/100. jabaz007 (190)   ranked 3,144 out of 10,834 in computers   9 months ago

Blam it on rio bang bang

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3. myLot reputation of 88/100. rsa101 (7358)   ranked 630 out of 10,834 in computers   9 months ago

Well that is the disadvantage of buying a refurbished laptops because many times often this usually are not as good as the brand new ones. I really do not know what is the extent of the warranty of it since it is refurbished.

From what you describe it seems a hardware problem that is happening and not a software problem. It is a common problem with refurbished machines.

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4. myLot reputation of 89/100. tuyakiki (1324)   ranked 2,741 out of 10,834 in computers   9 months ago

Oh!!! God!!I am really very sorry to hear this.You should consult a good technician. Do you have a warranty card??? Then it will be better to consult a company technician.
This is the reason why I don't buy a laptop. Its because in our town we don't have a technician to fix it up,if it doesn't work.

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5. myLot reputation of 45/100. firstsite2008 (294)   ranked 3,491 out of 10,834 in computers   9 months ago

I hate laptops not because they are just slow but also because they are very sensitive to damage. I live in a college Hostel and many friends of mine who have bought laptops are not regretting it their acts. Everyday someone has a problem with windows or some hardware problem.
Always buy laptops it you are a traveler or you don't have space in your house for a desktop.

As in your case you can probably take the laptop to a dell Service center and request assistance though it may be a bit costly.

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6. myLot reputation of 67/100. emojboy (462)   ranked 495 out of 10,834 in computers   8 months ago

Maybe its motherboard is not working. If the motherboard gets damage then it will be a total loss. Have you tried to tell your computer technician to reset its CMOS battery. Can you hear its one beep after pressing the power button? If not, have tried to connect an lcd or crt monitor to the laptop to check if there is display in an external monitor to know that its laptop's lcd is damage.

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7. evexky (52)   ranked 4,289 out of 10,834 in computers   8 months ago

Sad to hear this... but this is really what happens when buying a refurbished one. Ask them for the warranty since you only bought it few months ago. They might help you. Good luck! Happy mylotting!


myLot reputation of 85/100. GAUCI123 (973)   ranked 980 out of 10,834 in computers  8 months ago

thanks a lot to ev eryone for your replies, I am happy that the laptop is working good now it had only a loose contact. thanks to all.

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