What are some helpful tips for a new receptionist in a very busy office?

@applepod (224)
Malaysia
June 18, 2009 6:55am CST
I just got this awesome yet extremely rushed job at a High School Office in the afternoons. The phones ring off the hook and so I end up having like 5 conversations at once and people keep coming in and out and asking questions, What are some good tips to keep me organized and avoid feeling overwhelmed?
1 response
@TrvlArrngr (4044)
• United States
18 Jun 09
first off - congratulations! That is great that you have a job. keep a pen and pad handy to jot down notes to help you remember who is on what line if you have multiple people on hold. Soon you will be a pro!