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Question about the PSP screen.  email this discussion to a friend?

myLot reputation of 89/100. hockeygal4ever (5367) 4 years ago

My daughter just purchased a PSP entertainment pack. The screen has a small green dot on it when she turns it on and the dot stays there. Is this normal? Should I take it back?

 

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Quatrus (58) response was accepted on 3/27/2007.
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tags:  psp, screen, playstation, problem, psp prblems
 
1. dabom1324 (85)   4 years ago

Hi I just bought a computer moniter that had somewhat of a similiar problem. Everything was fine with it except that it had a white spot on the corner which just stayed there. When I took it back, the store told me that there was a dead pixel and they replaced it for free. I'm guessing that's the same problem your daughter has with her PSP. Anyways hope it helped.


Goohman (21)   ranked 36 out of 41 in psp  4 years ago

Well I don't know If This is normal But i have the same problem. but, i looked it up on the Playstation.com Forums and they said Either just deal with it (it doesn't harm your playstation portable system) Or You can E-mail Sony Telling them about your problem.

I have the same problem i don't care as long as i can still play games and get online


lilaznkid45 (3)   ranked 16 out of 41 in psp  4 years ago

ok when you buy your PSP, there is obviously a warrenty that comes with it. u can take the psp and everything in the box and return it to the store that u bought it from and exchange it. they, as in the store, will replace your psp with no charge just as long as you have your recipt and box and etc..hope that helps


myLot reputation of 89/100. hockeygal4ever (5367)  4 years ago

Oh there was no problem with Best Buy taking it and replacing it since it literally was purchased less then 24 hours after we returned it. I was just curious if this was something that was "typical", etc.

The guy at Best Buy said that it is fairly typical for these.


spiky1471 (8)   ranked 33 out of 41 in psp  4 years ago

its common its stuck pixels on the screen i do have a program you can downlaod that gets ris of this problem

just drop me a pm if any want it :P

my mate made it i just sorta watched and pretended to help lol

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2. lilaznkid45 (3)   ranked 16 out of 41 in psp   4 years ago

ok when you buy your PSP, there is obviously a warrenty that comes with it. u can take the psp and everything in the box and return it to the store that u bought it from and exchange it. they, as in the store, will replace your psp with no charge just as long as you have your recipt and box and etc..hope that helps

sorry for the double post

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3. Quatrus (58)   ranked 29 out of 41 in psp   4 years ago

I think you can also connect the psp with the computer and
use a certain program to remove dead pixels (it flashes the screen for a time and the pixels disappear).


myLot reputation of 89/100. hockeygal4ever (5367)  4 years ago

Ahhh.. interesting. I didn't realize that you could do something like that. I'll have to check Sony's site just in case it happens again! We've since had the PSP replaced, no problems.

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4. myLot reputation of 94/100. mehale (1306)   ranked 28 out of 41 in psp   4 years ago

I have one that also has the same problem. It does not seem to hurt game or movie performance though, so I don't worry about it. This is actually my second system - the first one that I bought was damaged in shipping and would not read the disks. I replaced it and they both have the same green dot on the right side of the screen. I wouldn't be too concerned as long as it does not interfear with watching the movies or playing the games.

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5. myLot reputation of 55/100. pollyandry (1226)   4 years ago

He is not MOSLEM

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6. myLot reputation of 82/100. akopoto (166)   ranked 21 out of 41 in psp   4 years ago

It's probably a dead pixel and that problem is very common among psp users. I think there are a lot of dead pixel fixer programs on the net ready for downloading. I used it once in my other psp and it really worked but only for 2 weeks and I used the program again and it worked again.


myLot reputation of 89/100. hockeygal4ever (5367)  4 years ago

Thanks. We had the PSP replaced since it came that way. The guy at BestBuy said it was a very common problem they had and that in the beginning they were getting back more then 1/2 of the PSP's for this. The problem seems to have been fixed a bit, not quite so wide spread, but still is common I guess.

Thanks for the info!

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7. margerafan (41)   ranked 26 out of 41 in psp   4 years ago

that is a stuck pixel....go to google and search psp stuck pixel remover and there are tons of videos that you put on the psp and run it on loop all night and they go away

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8. myLot reputation of 87/100. mohit1123 (452)   ranked 25 out of 41 in psp   4 years ago

I do agree with most people that this would be a dead pixel. But there are ways to fix it. I dont think that this pixel thing would be under warrenty


myLot reputation of 89/100. hockeygal4ever (5367)  4 years ago

Thanks. The store actually did take it back but it's good to know that there are things out there to remove them in case it happens to her screen again.

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