call centre

Tagged Discussions

SHOHANA @SHOHANA (16093) • Bangladesh 28 Jun 20

Tomorrow I'm going to attend a interview. One of my ex colleague recently joined the job. Salary is poor and part time. Its a call centre job in a IT company and for me this is the 1st time when I'm going to apply for call...

13 responses •

10 people

Diary Wednesday 5th April 2017

Arthur Chappell @arthurchappell (44941) • Preston, England 5 Apr 17

The day of the dreaded prolonged call centre assessment test estimated at two and a half hours being a length bordering on school exam pressure. I had expected some university voluntary work earlier in the day but that was...

diary

university

call centre

5 responses •

5 people

Diary 29th And 30th March 2017

Arthur Chappell @arthurchappell (44941) • Preston, England 30 Mar 17

Diary Wednesday 29th March 2017 Some good positive news after the depressing day yesterday. The interview for the call centre role I now unlikely to occur until after Easter so now there I only my welfare officer likely to block...

9 responses •

11 people

Diary Monday 27th March 2017

Arthur Chappell @arthurchappell (44941) • Preston, England 27 Mar 17

Day one of the dreaded mandatory call centre course was not too bad, as we just had to look at job searches in general, and meet our tutor, who was very pleasant with the ten of us attending. Tomorrow we supposedly get to find...

11 responses •

9 people

Diary Monday 11th July 2016

Arthur Chappell @arthurchappell (44941) • Preston, England 14 Jul 16

The magnitude of the misery of the call centre job intensified today. to put it mildly it is awful - management are outright bullies - swearing, ranting, interrupting calls, denouncing everyone as crap, demanding that we not only...

9 responses •

9 people

Diary Thursday 7th July 2016

Arthur Chappell @arthurchappell (44941) • Preston, England 7 Jul 16

My second day on the new job proved to be a mixture of tedium and nightmare. I arrived in plenty of time expecting some basic training but with the other new starters I was put right on duty calling customers with a very badly...

diary

tarot

call centre

6 responses •

6 people

Diary Wednesday 6th July 2016

Arthur Chappell @arthurchappell (44941) • Preston, England 6 Jul 16

My first day on the new call centre job, so nervous and excited. The six new starters were allowed to start an hour late today, though I found the start time from tomorrow is 8.45 am, not 9 am as stated to us previously. There...

diary

employment

call centre

7 responses •

9 people

Arthur Chappell @arthurchappell (44941) • Preston, England 12 Oct 15

Another well-known idiomatic phrase that often isn’t true. Tools, break, wear out and often fail to function. Many companies use out of date or incompatible computer software. At one warehouse I worked a set of steel steps I was...

7 responses •

4 people

"Your Call May Be Monitored or Recorded for Quality Assurance"

Jshean20 @Jshean20 (14347) • Canada 26 Sep 12

For those of you who have ever called into a call centre and wondered if the following phrase is true: "Your Call May Be Monitored or Recorded for Quality Assurance"- I can tell you that it is. I work in a call centre and calls...

7 responses •

1 person

Calling in to a Call Centre..Have you Ever Enjoyed the Hold Music??

Jshean20 @Jshean20 (14347) • Canada 11 Sep 12

I work at a call centre and one of the biggest complaints I hear on a daily basis is how much people hate the music that they had to listen to before reaching me. I often have to wonder why we don't offer customers a certain genre...

9 responses •

1 person

I Work at a Call Centre...I Want your Valuable Opinion.....................

Jshean20 @Jshean20 (14347) • Canada 6 Sep 12

I work at a call centre and I'm always trying to better myself, keeping customers happy makes my job a lot easier after all! All of us call centre representatives are encouraged to address customers by their first name, I have to...

8 responses •

1 person

2 hours and 15 minutes..

chicksdigscars @chicksdigscars (5483) 24 Jul 12

2 hours and 15 minutes.. this is how long in total I was on the telephone to Virgin Media last night about my faulty Wireless connection. This was also the 4th and 5th time [as this time was made up of 2 phonecalls] that I had...

2 responses •

1 person

How to get a call centre job in india?

Althafk @Althafk (172) • India 29 Jun 11

Hi friends I am in desperate need for a job in call centre any where in india,most likely in bangalore or any south indian city.How to get a job in this field?In newspaper alot of offers are there.Most of them will not be fair...

call centre

1 response

How much do you get paid in a call centre? What's your earning?

mrnischalgurung @mrnischalgurung (424) • India 20 Oct 09

I work in a call centre in India and want to conpare my salary with other call centre employees around the world. Currently I am getting paid Rs 30000 per month. How much do you get?

bpo

call centre

salary

12 responses

I have an interview for a job tomorrow inthe morning. It is an important thing

vikkkky @vikkkky (25) • India 26 Aug 09

Well, tomorrow, is my interview for a call centre job. how i can prepration for this please help me.

call centre

job

prepration

4 responses •

3 people

What is the good podition in Call center ?

shivamkapila @shivamkapila (764) • India 16 Aug 09

I have heard so much about the call center industries and this industry is rising day by day ,,please tell me what is the best and good position for call center industry ?

call centre

1 response

Why are we (the customers) waiting for you, who need us to feed you?

daydreamer20 @daydreamer20 (1688) • Malaysia 28 Nov 08

We have helpdesk and customer service in most big companies but are they really helpful? I can say, most of them are not. Their purpose, though, is to make the customers happy. However, this has not been achieved by many of them....

1 response

Have you worked in Call Centre ?

smartbrain69 @smartbrain69 (2790) • Canada 8 Nov 08

Many of my friends work in Call centre and some of them are really happy but others are not.., as they say it is real difficult to reach the targets and management is not happy even if you work good. Have you worked in Call...

call centre

1 response

Working in a virtual call centre...

lalchetian @lalchetian (410) • India 9 Oct 08

So mylotters would you like to share your experiences working in a call centre online. Where have you been working? How many did you get paid?did you enjoy working?what are qualifications they ask for? Am thinking of joining 1...

1 response

Health Hazards in call centre work

sabeenaparween @sabeenaparween (37) • Australia 8 Apr 08

Has anyone experienced a ringing sensation in the ears after taking calls using a headset for a prolonged period. Any suggestions on how to ease the pain