poor customer service

Tagged Discussions

me @dfollin (27267) • United States 25 Aug

About six years ago when my daughter lived elsewhere she started doing Diamond Art painting and I had never hard of it she video chatted with me showing it to me. It looked very interesting and fun to me. Then she offered to me...

diamond art kits

high pricing

3 responses •

4 people

I was totally unimpressed

Heather Echola @GardenGerty (169477) • United States 16 Jun 18

We went out for a drive and it was past supper time. I had a McDonald's gift card in my bill fold. So, one of the towns had a McD. Perfect, right? Sign on the door, no ice cream. That was okay, I was not there for ice cream....

no service

bad dining

poor customer service

yelling management

15 responses •

14 people

My supermarket complaint: a good result!

Nick R Thomas @asfarasiknow (3340) • Bournemouth, England 14 Nov 16

The previous discussion I posted was about how I went to a supermarket and an assistant refused to sell me a newspaper (which was right in front of me) because unsold copies were being processed for return. When I came home I...

supermarkets

poor customer service

complaints

positive outcomes

12 responses •

12 people

Yes, we have it, it's right in front of you - but we can't be bothered to sell it to you!

Nick R Thomas @asfarasiknow (3340) • Bournemouth, England 29 Oct 16

I have just got back from a trip to the shops. Among the items I wanted to buy was a newspaper. Not a quality paper, admittedly, but I had a number of reasons to want to buy it. The first shop had taken all their papers off the...

supermarkets

poor customer service

16 responses •

15 people

Low Point with Hotpoint - Can’t Deliver To Dunoon, Scotland!

NR2 @crystalvisions (440) • United Kingdom 8 Jun 16

Yet again I am dismayed by the logistics of Hotpoint in England and all because I am one of the millions of owners affected by the tumble dryer recall. It is now June 2016 and an engineer tried to call around to my home in May,...

tumble dryer recall fiasco

hotpoint whirlpool

unable to deliver to dunoon

poor customer service

1 response •

2 people

Staples has Poor Customer Service (cs) Representatives!

Michelle @infatuatedbby (94909) • United States 5 Mar 16

It took "4" cs representatives from Staples to finally assist me & resolve my problem. I emailed Staples cs instead of calling because I don't want to waste time on the phone waiting. Problem: My Staples Reward Account...

staples

poor customer service

vent of the night

8 responses •

8 people

Disappointed with PayPal

The Horse @TheHorse (238314) • Walnut Creek, California 29 Jan 16

As you may know, a package was stolen from my front porch 10 days ago. It was only a $5.05 tube of Elmer's Carpenter's wood filler, but I let the local police know, just in case the same person had been stealing from others. I...

poor customer service

20 responses •

20 people

Could you please spell out your first name and last name?

wittynet @wittynet (4421) • Philippines 22 Feb 12

Your first name and last name? No. I am pertaining to you. Okay, ma'am. Please wait while I check. The call got disconnected!

disconnected call

poor customer service

1 response

The Manager at Wendy's Drove Me to McDonald's!

mamasaid @mamasaid (156) • United States 4 Oct 11

The manager at Wendy's today drove me to McDonalds - not literally, of course! His poor attitude caused me to leave Wendy's and head straight to McDonald's for lunch. Alright, let me start from the beginning. I had a dental...

manager

poor customer service

rude

3 responses •

1 person

Myview online survey site.

taface412 @taface412 (3175) • United States 1 Oct 08

Is anyone on here a Myview member? This is an online survey site. I have been with them probably as long as I've been a Mylotter. I first qualified for many $1 surveys and wracked up a total of $15 dollars in a short time. Shortly...

legitimate

online survey

online survey sites

poor customer service

scam

web site

1 response

Bad Experience With Sprint Wireless...

biwasaki @biwasaki (1745) • United States 27 Sep 07

Last month, we decided to sign on for a new contract with Sprint. We ordered the phones online and chose the plan that we wanted. When the phones arrived, we discovered that contrary to what several customer service agents had...

customer service

poor customer service

sprintcom

2 responses

Shopping customer service

Amy @artemis432 (7474) • Abernathy, Texas 2 Sep 07

Ever gone into a store and found that not only does no one greet you but if you go up to the counter the salesgirl is chattering away on the phone about silly stuff and keeps putting up her finger when you try to interrupt - after...

poor customer service

sales staff

shopping

3 responses •

2 people

Why I am boycotting Rebel Oil

dragonstar13 @dragonstar13 (1465) • United States 22 Jul 07

This is a copy of the letter I just sent to Rebel Oil, I am so angry I doubt I will ever shop there again. I would rather run out of gas and be stuck on the side of the road than buy gas from them. Oh wait, I bought gas and still...

poor customer service

rebel

rude

2 responses •

2 people

Not even so much as a THANK YOU!

Stephanie5 @Stephanie5 (2946) • United States 27 Apr 07

I'm so sick and tired of these fast food resturants with these rude people working there. I've been in the food business for 15 years and it didn't matter what kind of mood I was in...you are still polite to the customer! You say...

bad customer service

fast food

poor customer service

rude fast food workers

24 responses •

7 people

Have you got hung up on?....

shorva @shorva (923) • Philippines 27 Apr 07

...by customer reps on the phone? what did you? I had a bad experience with my ISP customer service. One time I received a bill that says I don't owe anything. So I called they told me it's accurate, the next time I got my bill I...

customer service

poor customer service

2 responses

Mylot Administrators Inconsiderate

yes2day @yes2day (173) • Australia 14 Dec 06

Great community but a shame about the mylot support team, I have sent two emails to them so far and still they do not have the courtesy to respond....bah humbug to you mylot. Also have other family members who have signed up...

poor customer service

1 response •

1 person