Employee fired for giving a toddler a 17 cent pastry at Donut Shop

@winterose (39887)
Canada
May 9, 2008 12:52am CST
Tim Horton’s fires a single mother of 4 because she gave a toddler a tibbit worth .17cents. The reasoned that she gave away one of their products and that was cause for dismissal It turns out that it was on video and she was fired on the spot, it also turns out that she spoke up preciously on an employees behave and this is what was really behind the firing, The employee took it to the media and it brought so much flack to time Tim Horton’s that the franchise was forced to take her back. They employee choose to go back to work but not at that particular Tim Horton’s. I can’t say that I blame her. It this happened to you would you just accept being fired because you gave away something worth 17 cents? Or would you fight it like she did? Would you go back to the same Tim Horton’s and flaunt your victory in their face, Go back and just do your job and be quiet Or go to another one like she did?
11 people like this
44 responses
@Modestah (11179)
• United States
10 May 08
I guess I would just take my lumps. The employee (single mother or not) was clearly in the wrong. If the rules are to not give away pastries and she violated them the employers have every recourse to fire her. this may have been an ongoing thing - and just imagine if she gave out pastries to every toddler that came in to the store? While I would not say the firing was unjust I do wonder if they were not looking for a reason to fire the gal - because they could have just as easily docked her pay the 17 cents and given a warning.
3 people like this
@winterose (39887)
• Canada
16 May 08
she was not in the wrong, they were, and she didn't get fired once the head office found out, that was a wrong dismissal, yes they could have made her pay for it and given her a warning but not fire her for 17 cents.
@subha12 (18441)
• India
9 May 08
i think its really rude thing. she is herself a mom. she could not see a toddler without that donut. why the shop is so miser? if she gave 17 cents worth thing, what can be lost?
3 people like this
@winterose (39887)
• Canada
16 May 08
your right the shop was very miserable.
1 person likes this
• United States
9 May 08
I'd definitely fight because that's just insane. Heck, if it was such a big deal, she could have given them a quarter and been done with it. They threw a huge fit over nothing in my opinion. 17 cents in the grand scheme of things, especially how the economy is now doesn't mean a thing. I probably would have fought to be taken back and then said no, sorry and went somewhere else to work. Somewhere that doesn't care about 17 cents.
3 people like this
@winterose (39887)
• Canada
16 May 08
good point, but facing them and winning makes her a hero in my books.
1 person likes this
@Grandmaof2 (7579)
• Canada
9 May 08
I saw that on the news and the first thing that came to my mind was this is a crappy way to get rid of the girl. I immediately thought they were looking for a reason to fire her. I realize this could amount up if everytime someone came through the door but really ? I was so disgusted with this story that if it would have been me, I would have probably told them where to shove their job in a mans language. I know first hand how many Tim Bits get thrown away at least out here they do, and they'd be reminded of that as well. That's a cheap shot for a place that makes as much money as Tim Hortons.
@winterose (39887)
• Canada
16 May 08
yes but just telling them to shove the job, means they win, she was the smart one she fought it and she won.
1 person likes this
@Rozie37 (15499)
• Turkmenistan
9 May 08
I would definitely fight it. That is a very petty reason to fire someone. I would not go back to that particular store because I feel that it would cause to many problems. Everyone does not know what it means to be professional.
3 people like this
@winterose (39887)
• Canada
16 May 08
me too, I would not want to see those creeps either.
1 person likes this
@ANTIQUELADY (36440)
• United States
9 May 08
rules are rules & if she gave something away it was not right but i'm sure i would have done the very same thing. i would have just put the 17cents & kept down trouble. when u run a buisness u do have to have rules. if he was just taking it out on her on account of the other employ, then i think he's a horses'patootey. i sure wouldn't have wanted to go back to work for him. if he's like that he'll just be looking for something else to do to her. i'd go somewhere else also. i'm sure she wasn't thinking when she gave that baby a tidbit.
3 people like this
@winterose (39887)
• Canada
16 May 08
she won her case they can't fire her for that, she will just work at another tim hortons
1 person likes this
@Fishmomma (11377)
• United States
9 May 08
If I was the employee, then I would have put the money in the till. They were looking to fire her. I understand their position, as a business owner I have rules to follow, but have to be careful that my rules are reasonable. I think this rule is one I wouldn't have in my business. The amount of business the company will lose could be a lot, as many people will no longer visit the business. The last thing any business wants is to drive away business. I would not go back to work at the same place that let me go, but would consider a different store. Its hard to get any position now, as there are many people out of work now.
@winterose (39887)
• Canada
16 May 08
yes she should have put the money in the till but for .17 cents I guess she felt there was not reason too, and it was just a good will gester, the money was a paying customer. They wanted to fire her and were looking for a reason, I am glad that she fought back and won.
1 person likes this
@Fishmomma (11377)
• United States
9 May 08
I agree there are always jobs available, but the problem the only place you could live is the streets on minimum wage in Southern California. This area has a serious problem with a lack of affordable housing. Many business have left to set up their business in a business friendly city where crime is lower and people can survive on less income.
1 person likes this
@coolseeds (3919)
• United States
9 May 08
Yes rent is definitely a problem. I don't know if the government understands this. If gas is $6 a gallon, there is no public health care and rent is more than people can make in 3 weeks there will be a revolution. It is only a matter of time. Rent should be controlled. If our government can find money to kill people then we should have free health care. If our government can find money to give to people who do not want to work then we should have free health care. I own a landscaping company. I do more work as well as work harder than any of the employees. However on the days that we mow lawns, I make about the same amount per hour as my employees. The only reason why I mow is because most of them are older and their children do not care enough to take care of their parent's lawn. So they need someone dependable. I usually plant annual flowers for them too. Some offer to pay for them. I always tell them they don't have to pay me for them because they didn't ask me to do it. If they want to give something then whatever will do. Some pay others don't or can not. However they are all very grateful. I look at it like there is an open area where I can plant something cool to look at. I am familiar with more plants than most people so I can give them something truly unique that they can enjoy. Sometimes I will plant some from my own personal collection as a loaner. I'll plant them into the ground while leaving them in the pots. That I way I don't have to take care of them during the summer and all I have to do is pop the potted plant out of the ground and store it for winter. Now if could get an employee worth paying $15 an hour and the business would be set.
2 people like this
@stephcjh (38473)
• United States
2 Jun 08
I think it is rediculous that Tom hortons is that stingy. I do not see anything wrong with her giving it to the child myself. As long as she does not make a habit of doing it daily, then it should have been fine. That child may have helped spread the word of how good it is to other people and they may make more sales. I would more than likely fight it also if I had the means to. I would not flaunt my victory but I am not sure if I would go back there to work either. I may try to work at a different one though.
2 people like this
@winterose (39887)
• Canada
3 Jun 08
I agree, she complained to the head office like I did with my problem, she didn't have to pay for that.
1 person likes this
@Galena (9110)
9 May 08
it wasn't hers to give away. simple as that. if she'd put the money in the till for it then fine, but it was not hers to give away, so that's theft, no matter of how little financial value. theft, in any job, is gross misconduct, and a sackable offence.
2 people like this
@Modestah (11179)
• United States
10 May 08
I agree, Galena. And if you can not trust an employee why keep them on? If she felt compelled to give the child a treat she should have paid for the item, if it was against the rule.
2 people like this
@coolseeds (3919)
• United States
9 May 08
Exactly.
2 people like this
@mrsjbelle (1640)
• United States
9 May 08
This is true.....It is a sad story but you cant give away your employers items.
2 people like this
• United States
9 May 08
That is really stupid and ridiculous! I don't think she should have been fired at all! It was especially low of the place to hide behind that reason unstead of talking to her about the real reason! I would have probably gone to a different one like her; if she returned to the same one they probably would have made her working life miserable. It would defeniatly be the smart thing to go to a different one.
3 people like this
@winterose (39887)
• Canada
16 May 08
me too, I am happy she got them back but good.
1 person likes this
• United States
9 May 08
That's pretty terrible. And just because of that, I will never go to Tim Horton's again. That is a terrible business ethic. I see nothing wrong with giving something that's worth so little away. It makes the customer (I assume there was a parent with that child) think the company is a good company and increases their chances of returning. I see nothing wrong with it.
3 people like this
@winterose (39887)
• Canada
16 May 08
you are absolutely right but remember when head office found out about it, they put a stop to what was happening at the particular store.
1 person likes this
@kaysue4 (951)
• United States
10 May 08
Why couldn't she just pay for the item? Man, I know that there should be policies against stealing, but what was the reason for her giving the donut to the child? Was the child hungry and in need of some food? Or did she just give it to the child to be nice? She should have been able to pay for the donut. I don't blame her for not returning to that store either. I would have fought against it also.
2 people like this
@winterose (39887)
• Canada
16 May 08
just being nice, as the last commenter says, dunkin donuts does that all the time where she lives.
@kaysue4 (951)
• United States
16 May 08
So, they are just being petty and picking on the empolyees that go the extra mile to make the customer happy.
@suehan1 (4344)
• Australia
10 May 08
i certainly would fight like a dog to get my job back,well i would have sued them for unfair dissmissal.that is just appalling to be sacked for giving a child a tibbit,you know it is probably good customer service to give a few kids a tibbit,as the mothers would think ,she is nice and would return to the store again.well i am glad that they got bad press.i would not go back to the same store either,so i think she did the right thing going to another store.cheers sue
2 people like this
@winterose (39887)
• Canada
16 May 08
there are laws for that in canada, and thank god for that, it was wrong to give stock away but to be fired for 17 cents is also wrong, and not acceptable by law. She could have had to repay that money and given a warning but not a dismissal, galena have you ever heard of the end justifies the means, think about it.
@Galena (9110)
10 May 08
how could it be unfair dismissal. she took shop stock, and didn't pay for it. if she had put the money in the till then it would not have been theft, and it would not have been a sackable offence. just because you work in a shop it does not mean that the stock is yours to do with as you will. your job is to look after and sell someone elses property. if you give it away without paying for it, then it's theft. she would have no grounds for unfair dismissal.
2 people like this
@suehan1 (4344)
• Australia
11 May 08
really galena it was a tidbit,so if you call that company stock so be it,i call it called a bit of dough.i think it makes good customer service and if the employer fires her over 17 cents,well they just prove that they are not worth working for.if i had someone who was good at her job and promoted the store with offering them a tidbit worth 17cents,i would call it a good business move,and if some-one got petty over calling a bit of dough company stock,i think they would be laughed out of a unfair dismissal court ,and if anyone thinks a bit of dough given to a child is theft,then they are simply pathetic in my eyes.so in your eyes i would be a thief because i gave a patient a bandaid that belonged to the hospital.i think a few of us we would be up on charges in your eyes,i call it a kind heart ,you call theft.
1 person likes this
@kenzie45230 (3560)
• United States
17 May 08
This is a tough one. An employee should never steal, and that's what the company probably considered this. I would think if that was their only issue, they could have given her a warning. The company would be wise to allow each employee so many "freebies" like this to give out. That would be good PR.
2 people like this
@winterose (39887)
• Canada
21 May 08
it wasn't the company it was the franchise, these are chains, the company forced the franchise to take her back, but she opted to go to a different franchise.
1 person likes this
@mtdewgurl74 (18151)
• United States
14 May 08
Toddlers can be finicky easters so it is best sometimes to see if they will even eat something before buying the product for it and it be wasted. I think that it was really stupid to fire her over something so petty.I am glad she fought for what she believed in and got her job back even if it was at another place. No I wouldn't flaunt my victory in others faces and I would have chosen to do as her and be placed in a different place so atleast she would be treated better then at the other place. the other place would be very strainful to work at and every move watched for they'd maybe have another reason to fire her again.
2 people like this
@Ravenladyj (22904)
• United States
12 May 08
As much as I LOVE Timmies..I'd NEVER work there..they have the most ridiculous policies IMO...for example they REFUSE to donate day olds to soup kitchens etc etc because they are known for always having fresh donuts etc..My brothers ex worked there a few yrs back and ended up quitting because of the silly policies they have (such as that one)... If i were here I'd go back for a week or two then quit...I just couldnt work for someone like that...
2 people like this
@winterose (39887)
• Canada
16 May 08
then I am glad that they got that bad publicity after what you have just told me.
1 person likes this
@pitstop (13054)
• India
16 May 08
The truth is she did a little stealing. The truth is also that it was not worth firing her. The employer should have given her a warning and investigated if this was happening on a regular basis. If it did happen regularly then he would have had to fire her. If not a warning and probably a fine of 17 cents or whatever would have been sufficient.
2 people like this
@chertsy (3798)
• United States
10 May 08
I would have told everyone that would have listened to me. This employee was very smart for going to the media. Once going there, doesn't take much for the problem to be solved. I would work at a different Tim Hortons's as well, I wouldn't want to work with the same people that fired me over giving up a 17 cent pastry, instead of just taking it out of her pay. I mean if you go back there, they would make your life a living nightmare, plus fire you quicker than you can say hi, at the first time you screw up.
2 people like this
@winterose (39887)
• Canada
16 May 08
I totally agree with you.
• Canada
10 May 08
OMG that is retarded. I can't believe they would fire someone over something so simple. I probably would do the same thing when kids are around. If this had been me I would have fought it and then I would have gone back for abotu a week and asked for a transfer or applied at a different one and when I got the next job I would have said see ya!!! LOL some people need to relax over such trivial things.
@ANTIQUELADY (36440)
• United States
16 May 08
good for her, i'm glad she won. i would not go back to that store for anything. i really wouldn't want to work at any of them. i would have tried to find me a brand new job.
2 people like this
@winterose (39887)
• Canada
21 May 08
with all those kids, and being a single mother, and the state of economy in her town, it could be the only thing available to her.
1 person likes this