They ought to outlaw automated phone systems with no "out"

I agree with you 100% They are so annoying!!! Press this or it's press #1 for whatever press#2 for whatever and it just keeps going only to get put on hold for hours and hours then when you finally get someone on the line it's let me transfer you then you have to go through the whole d-- thing again!! What? I have the same feelings about that as you!! What ever happened to people just answering the D--- PHONE?

My bank used to play the the music from "The Sting" which always seemed appropriate.

You might have to drive over there and let someone know their phone system is not working properly. Write them a letter and tell them about your experience. They are not going to know what is going on if no one tells them. Find a way to communicate with them. Telling a company you had a bad experience is not being pushy or impatient. They can only improve their system if they know what is happening. So if you tell them, you are helping them to be of better service to you and others.

Go for it......maybe then some of the madness will stop and we'll start treating each other like human beings again!

I wouldn't blame u one bit if u did. I hate trying to call somone & get all that automated b/s & it's most every place u call nowadays.

We have quite a nice one to the telephone company, it helped me improve my Greek no end when I started with it. It's an exceptionally polite message. Of course I wouldn't appreciate it anymore.

I hate that to and it drives me mad, the other Day I had to wait half an hour and I was fuming by the time someone answers What these Companies do not realize is that most of the time they are not free Numbers and they cost, or if you are forced to use your Mobile that costs I think they should get rid of them they are more hassle then anything else

When you get a "Press one for..., press two for..." message, sometimes they wait till the very end of the message to tell you that you can just press zero for immediate help.

sometimes if you randomly push buttons the system kicks you out to a human. it doesn't work on all auto answers,but a couple of our locals it works on. that is annoying tho.you'd think they'd have a "push 9,and we'll call you back when we get off the stick" option.

Been there, done that! It's so annoying, isn't it. I wonder the person on the other end is doing their make-up, fixing their trousers up or am actually busy with work or perhaps lacking of manpower...I can think of many reasons while I listen to that nice ballad song, but going over and over that it's sending me shivers down the spine!

”Your call is important to us please hold and an operator will attend to you as soon as possible...” You’ve heard that message a dozen times or so and by now you have them on speaker because you can’t bear to hold the phone to your ear anymore and…Guess what? You get disconnected! Oh yeah! I am normally a peace loving person but at times like those I want to hurt someone...Anyone! It takes five to ten minutes to get through pressing numbers on the main menu and then you wait...And wait...And wait...And, nothing...

I know exactly how you feel. It happens so often to me to and it is the pits. I hope that y9ou did decide to drive over there and give them what for, for not answering the phones. If I have to call utility companies as the companies here will turn off electricity or water without you receiving a bill, I always call first thing in the morning and if I am on hold for too long. I then call the head offic and in my best British accent call the CEO's office and then let the bullets fly. They usually give me another number that the head office alone knows and I then keep the number to use again if I am put on hold! No flies on me! and if there were - I'd brush them off! (Brit expression saying that I was quick off the mark- I do not stand and wait for a fly to pitch on me) Stupid expression really -but there you go! Feeling silly today

Those are crazy and drive me nuts, too! The only out is to hang up or not to use them, but then you don't get to communicate with anyone about your original reason for calling. And even small businesses and my drs. office have gone to using that kind of system. And when you do get a "real" person, you're lucky to be able to understand a thing through their thick accents. Ugh. Karen

Hi Dawn, I can always relate with you on this matter. I too have a great patience too but can't help it to get irate when this thing happens. go ahead friend meet them face to face and let's see how they will react on you LOL.

I totally agree. What should be a 3 minute call takes 4 hours sometimes to get through to do what you need to. It is so frustrating. Hope you have gotten things taken care of.

I think it would give you some satisfaction to do this, but I hopeit would not get you arrested. It is very frustrating because this is an important issue. You would not be putting up with this nonsense if it was not.

Even if I had to drive a long distance, I would get in my car and go! On arrival, I would not be put off. I would stand there DEMANDING attention at once. I would tell them I'd be charging them with being accomplice to causing harm to a young girl and would be suing them for expenses if her condition worsened. No doubt you have already done this by now and have received satisfaction. Once the immediate conflict is resolved, I would also write a very polite but strong letter outlining the problems with the phone service and suggesting the bare minimum necessary to remedy a potentially dangerous situation. Maybe also a letter to your MP requesting an enforceable standard for all answering services?

DO IT!!!!!!!!!!!!!!!!!!! Sometimes if you just push the OPERATOR BUTTON REPEATEDLY you will GET A LIVE PERSON TO SCREAM AT.

It seems you can't call anywhere without getting an automated phone system. I think it isn't very personable whenever you reach these things. I will usually try to push "0" to see if it will help speed up the process in talking to a human, sometimes it works and then there are other times that it don't work.

I know, the call center I work for is like that. I can't stand that there is no way just to get to a direct person right away. It's like they want you to go in circles so that you will give up and just forget about trying to reach anybody so they don't have to deal with you at all.