Iights on , no lights off, and off and off. Ugh.

@Hatley (163781)
Garden Grove, California
April 11, 2011 10:42am CST
oh my g just as we were being served dinner yesterday afternoon, darn the lights went off. we all just smiled, oh well just be patient, soon be on again. I thought oh darn now I will have to rest the modem and router. Little did I know that was the least of the problems. It was Sunday and nobody who knew how to start the generator was there. oh well some of the caretakers will know how. not!!So we gathered those of us who could not'use the stairs in the vistors lounge.Six pm, 7 pm no electricity., some of the caretakers begin helping those who could walk up the stairs in the dark. I was shaking,I could not take that chance, I am still recovering from my knee injury.oh well the electricity will soon be on. No!!! 9 pm 10 pm. we got the message. no electricity til 8 am. tomorrow. so by 11pm they found spare rooms for us downstairs and finally by 12 am we wereable to lie down. at 3 the lights came on but they refused to let us use the elevators as they thought it too iffy. I had come out to the vistors lounge and just went in, sat down, had a heavy blanket and we to seep there. was woke at 5 so just gave up. first time we have had a power outage here that lasted that long. Am wondering if I am alone in finding out the electricity you take so for granted went out of you for hours too? I really was scared spitless to try walking up the stairs in the dark on my game leg even with a caregivers help as I have not even climbed stairs yet since my injury. and in the dark and without my walker I just couldn't find the courage to do that. Also what is your take on a retirement center that had no generator set to go on in an emergency with twenty people in wheel chairs and some in walkers who cou ld not climb stairs in the dark. And no plans for a power outage emergency on a Sunday?
14 people like this
39 responses
@JJ4Ever (4693)
• United States
14 Aug 11
Hey there, Hatley! It sounds like it could be very dangerous for the power to go out in the first place at the retirement center and much more when it didn't come back on for several hours. I'm actually a bit surprised there's no generator for times when that happens. As far as priority goes, I think a retirement center should be just under a hospital because there are so many things that run on electricity that assist in places like that. In other words, someone's life is probably depending on that power in some instances. I don't think it's good for a place like that not to have a generator. I wonder if that's up to code? Also makes me wonder if it has to be inspected every once in a while to make sure it meets the city's, state's, etc. requirements. How old is the building - do you know? Hmmm...that's very interesting. To answer your other question, I remember the last time I lost power. I was still living at home with my parents. A couple of my five siblings were there along with my parents. I can't remember what we were doing when the power actually went out, but I know we'd just gotten home and weren't expecting the power to go out at all because I don't remember there even being a thunderstorm. Anyhow, the power outage actually had a positive effect because we all found ourselves together at the kitchen table with candles all playing board and card games! It was really, really enjoyable. I couldn't tell you the last time we all did that! It seems like we were always too busy...watching TV, on the computer, playing with various electronics, and so on. We had a nice evening of bonding with family just then. The power outage only lasted about 45 minutes, but I was so disappointed when the power came back on since we were having so much fun! Funny how that worked out, but I remember it like it was yesterday. I'm sorry to learn that your last power outage experience wasn't as nice.
@JJ4Ever (4693)
• United States
18 Aug 11
Hi Hatley, no apology necessary on the time it took to respond. I understand everyone is busy, and a lot of times on myLot we're at the mercy of our email notifications. If they don't come, we're out of the loop. Anyhow, I'm glad the power in your building is back in working order! It's a shame you had to wait an extra six hours aftthe fix to use the elevators, but I'm sure it was a safety precaution. (I'm assuming your room is not on the first floor?) Doesn't sound like it was as fun as our "family night" when your power went out. I definitely agree with you that each family should plan a special time weekly at least where no electronics are allowed. Just think how close families could become. It seems like anymore the parents have no idea what's going on in their kids' lives because no one communicates with each other anymore...unless it's a text message here or there lol! I know that night brought my family miles closer in a span of just 45 short minutes. It wouldn't kill some of these kids to sit down with their parents and families to play a board game or two. There's nothing like some healthy competition to keep things alive! Regarding your situation, everything seemed to be set up for a disaster in the fact that, yes there was a generator, but no one could get it going. That's the problem-solving/troubleshooting part of me...when something bad happens, I try to think of what will solve the issue to ensure it won't happen again. I doubt that problem really would come up too often for you. I'm glad everything is back in working order, though, and certainly hope no one was hurt during the whole ordeal.
3 people like this
@Hatley (163781)
• Garden Grove, California
18 Aug 11
no several p eople who were on oxygen called relatives to take them in for the night. half of Garden Grove was powerless all night while across the street the lights were on. Probably a transformer blew out in the part of the grid out building was one. i was just glad when it was all over as yes I am on the second floor. what to me is bizarre is having people who are wheelchair bound living on the second floor. why not all can walk on the second floor and all wheelchair people on the first floor, that would make more sense but then what old facility ever does anything that really makes sense?
2 people like this
@Hatley (163781)
• Garden Grove, California
18 Aug 11
i am so sorry I did not see your response till tonight. we do have a generator here but that weekend night the crew here did not know how to turn the thing on. that was inexcusable for sure. finally at3 am they got the handy man Alonzo out of bed and he had it going in a few minutes but they refused to let us use the elevators until 9 am.I can imagine a family really bonding without the electricity to be on computers and playing board games is fun when you all get Oh enthusiastic for it. more families should take a break with out having the power off and reconnect a little bit. lol lol lol oh this building is at least thirty to forty years old. the electric wires are checked each year and brought up to code.
2 people like this
@Ladyslipper (1327)
• Philippines
12 May 11
My oh my! If I'll be in your situation I guess I'd be really upset. I tend to lose my patience in situations like this. Not having a notice for the black out is an inconvenience and then add the fact that there is a working generator that can't be used because the people who are supposed to turn it on is not equipped to operate it. Well, we can't expect people to know everything but when I get really inconvenienced I tend to become unreasonable. However, I noticed that as I grow older I become more patient and understanding with people around me. I'm not that impulsive anymore as compared to when I'm still in my teens and early twenties. Now that I'm almost over age of thirty I still get mad but usually I keep it just there inside and then I tell my self, "Okay, stay calm. Be cool. Smile. Talk to them nicely." There. I feel better after. Here in our place we also get a lot of black out. The thing that I hate most is when it is not planned at all and we don't know for how long we need to wait. When I was younger I would usually call the electric company and complain. Now, I deal with the situation more calmly and would just ask for information like the possible time the electricity will be up and running. I hope that because of what happened they would be more prepared now. Hopefully, they would teach all of the staff there now how to operate that generator. Have a nice day Hatley!
3 people like this
@Hatley (163781)
• Garden Grove, California
1 Jun 11
hi lady slipper I think that it w as the weekend and they had the dumbest of the various people on staff that evening. the president of the residents had more moxie than the supposed care takers did. he organized a bunch of led flash lights then helped us women to the one bathroom and put two huge led flashlights in there. he was thinking on his feet and they were just panicking . we had ended up sleeping down stairs but they had got the generator working by calling our fix it man. But they would not let us use the elevators til 8 am.
1 person likes this
@Hatley (163781)
• Garden Grove, California
14 Jul 11
hi ladyslipper yes they had a short power outage and got the generator going in about thirty minutes, meantime one of the care takers walked down those infernal stairs behind me holding onto the back of my t shirt. she must have thought me an idiot but I was scared of going down those stairs as I was afraid I could fall again but of course i did not but I was still nursing my sore knee too.
1 person likes this
• Philippines
7 Jul 11
Hi Hatley - I hope they learned a lesson with what happened that weekend. Hopefully, all their staffs would be equipped now with knowledge and skills on how to handle this type of situation. Unavoidable circumstances sometimes happen so we should always be prepared not just mentally but also more of emotionally for me. When we start to panic we lose our focus and can't think clearly on what will be the best thing to do when confronted by hard situations. Have a nice day always!!! :)
3 people like this
@gabs8513 (48686)
• United Kingdom
25 Apr 11
That is not very good at all I mean in a place like that there should be stand bys for all emergencies someone should be on call 24 hours for that sort of thing I am glad that you refused to do the stairs as that could have been dangerous Hugs to you Sweetie
3 people like this
@Hatley (163781)
• Garden Grove, California
26 Apr 11
hi gabs hope you and my little man inthe doggie suit are okay and had a great Easter. I found out that they do have a generator here but it was not set to go on automatically and not one soul on that shift knew how to use it. once I saw those stairs had no risers I was not going to take a chance at all.glad I did not as another fall could have really bad results.
1 person likes this
@fwidman (11514)
• United States
11 Apr 11
If the power goes out, it goes out, not a big problem for me. I just have to wait it out I can see where it would be a major problem for you and those you are with and that sucks Hope nobody there needed electricity for an oxygen supply
2 people like this
@Hatley (163781)
• Garden Grove, California
11 Apr 11
hi fwidman yes if we had all lived on the first floor all would have been fine but most of us that have problems walking are on the second floor. walking up unknown steps, iron industrial steps. spaces between all,in the dark with only a caretaker with a flashlight and a bad knee that gives way at times scared the living daylights out of me.I am now using a walker as my sense of balance is off and my knee is still sore. and how would I get the walker up there.those who needed oxygen had to call friends or relatives to take them to their homes where there was poser.half of our city was out and power was only restored at 8 am this monring..we have a generator but nobody h ere knew how to turn it on so waited til 3 am then called alonzo to come in and turn it on. they all should have been taught how to do that.
2 people like this
@Hatley (163781)
• Garden Grove, California
12 Apr 11
fwidman they did not seem to ha ve even a plan for an emergency and the president of the residents was the one seeing that we had some emergengy lighting and finally he called Cal Edison at midnight to hear the power would not be on til 8 am. finally they decided to let those of us who co uld not climb the stairs to share a downstairs bedroom. this was all such a mess no planning.
1 person likes this
@fwidman (11514)
• United States
11 Apr 11
Yes, I agree! At least one person on every shift there should know how to turn the generator on just in case of emergency, that just makes sense!
2 people like this
@quita88 (3715)
• United States
18 Apr 11
My take on a retirement center with no generator is not good. They should be reported. They are endangering their residents. They just want your money and know you really have no place to go so why spend the money. Report them to the nursing home authorities as well as the local authorities. There is no reason for us elderly persons to put up this kind of treatment. They are not within code. I'd report them to who ever will listen.. hugs, quita
@Hatley (163781)
• Garden Grove, California
19 Apr 11
hi quita I learned that same night that they do indeed have a generator but the dimwits did not know how to start it, the sunday evening crew are the dimest light bulbs of all. but come midnight they learned from Cal Edison that the power would not be on til 8 am Monday morning they put us in spare rooms downstairs and also called the maintenance man. He came at 3;30 and in five minutew we had power and lights but the nitwits wou ld not let u s use the elevators til 8 am. go figure. a retirement home has a whole different set of rules than a nursing home which is sad as this way they get by with so much crap.
@Hatley (163781)
• Garden Grove, California
11 May 11
as I never came here because I was just dying to live in a retirement ceenter I had no choice I was put here by adult protective services for my welfare and its expensive enoyugh the better ones are 2000 a momth this is 958 almost 1000 dollars a piece for us who are on ssi and social security some in private rooms fork over much more, around 1800 a month I am told. I never ever planned on this we were homeless when evic ted and ran out of other options.still better than roaming homeless on the damned streets. maybe my son will get that full time job yet.there is always hope
@quita88 (3715)
• United States
20 Apr 11
HI Hatley, I am sorry that they didn't use the generator. They need instructions? more than likely it needed fuel too. But, you didn't get the use out of it you should have. Sounds to me like this place is not a good retirement home. I would like to think YOu could find another one much better but don't know all the details. And, I am trying to be good in what I write cuz when I took up for you on mylot I just got a message claiming I attacked that guy............... Well, it's bout me maybe for me to quit mylot when a person is not allowed to help. Admin must not know right form wrong. They might get rid of me after this one. But I will stay for a while unless they do that again. You take care and I will do a PM and give you my email address. hugs. quita
1 person likes this
@macayadann (1235)
• Philippines
13 Apr 11
That is a bad experience,most especially during summer when the level in dams get lower that they need to save the water by turning off the electricity, also during typhoons. And so be very observant of your surroundings. Always be prepared with these situations.
@Hatley (163781)
• Garden Grove, California
16 Apr 11
macayadann y es it was no fun but we do not very often have power outages here in Southern California. they do have a generator'but nobody on the sunday crew knew how to turn it on and finally when C al Edison said the outage would not be overr til 8 am the next morning they woke the maintenance man at 3;30 and he just took five minutes to turn on the generator and restore power.
1 person likes this
• Philippines
4 May 11
Just see to it you have a handy match and flashlight with you always good if they have a spare of generator.
1 person likes this
@Hatley (163781)
• Garden Grove, California
19 Aug 11
hi yes thats really good advice. thanks.
• United States
12 Apr 11
It does not seem safe that the NH does not have an emergency generator. One would think that by law they would not be able to run and operate a NH without backup utilities. It has been 5 years since I came home from the NH after breaking my back in 3 places and I am very, very, very careful where I walk as another fall could put me right back in the NH with a new break.
2 people like this
• United States
16 Apr 11
You a coward!!! Never!!! You were just showing how very smart you are by not taking any chances. I applaud your carefulness. Only someone not all there would blindly walk in darkness and risk another fall. I am pleased to hear you are being taken care of and hopefully the NH has a plan set up for you all to be safe should such a thing happen again.
2 people like this
@Hatley (163781)
• Garden Grove, California
16 Apr 11
hi whiteheather then you know my great fear of falling again and I was not hurt nearly as bad as you were.oh I fou nd they have a generator but none of the staff here on Sunday knew a darned thing about how to turn it on and it had not been set to just automatically go on either.in fact this crew did not seem to know how to handle a power outage so our president of us residents did know some good strategies like supplying some light with led flashlights. also when it got really dark in the visitors lounge he assisted us who are on walkers or in wheelchairs to the rest room where he had stuck a huge led flashlight. I know a lot of people here thought I was just being a coward but those who knew me and what I had been through did not. I was so afraid I would fall on those iron steps. they finally did call our maintenance man at three thirty in the morning to start the generator. I also am so careful how and where I walk as I was lucky this time not to break a leg or a hip. So I really do know what you mean, we neither of us need another fall.please be careful so you don't hurt your back again.
1 person likes this
@Hatley (163781)
• Garden Grove, California
16 Apr 11
hi whiteheather I just remembered my mom always prudence is the better part of valor. so I just felt that if anyone was going to fall it wou ld not be me., I was just a little careless once and it sent me to the hospital so no more.
1 person likes this
@ElicBxn (63235)
• United States
12 Apr 11
That is very scary, I think they need a training on the generator for the Sunday people, don't you? At least it wasn't terribly HOT yet!
2 people like this
@ElicBxn (63235)
• United States
13 Apr 11
well, ya know, you've been on this planet longer and, honestly, these aren't the best and brightest... its good that SOMEONE was able to step up to the plate and make sure things got done right.
1 person likes this
@Hatley (163781)
• Garden Grove, California
6 May 11
hi ElicBxn yea our new president ot the residents did beautifully that night and I for one really appreciated his help as stumbling aruond in the dark to use the bathroom was not that much fun .l.ol
1 person likes this
@Hatley (163781)
• Garden Grove, California
12 Apr 11
hi ElicBxn yes it was scary as they seemed really rattled. oddly us who were stranded downstairs seemed more in control and our residenst's president seemed to be the one they were following as he rounded up a lot of powrful led flashlights and stuck them around in the large waitingf room and he was the one who finally near midnight called Cal Edison to learn that we would not have power til 8 am. then the staff of morons finally decided to bed us down in spare rooms downstaris. then around 3 am they did call the maintenance guy who had the generator going and lights on in five minute but we had to wait til 8 am to use the elevators.those on oxygen called family members to take them in over night and thankfully they also had p ower. half the city was without p ower for hours.
1 person likes this
@carmelanirel (20942)
• United States
11 Apr 11
Oh that stinks Hatley. The longest we went without electricity was when the remnants of Hurricane Ike came through and we lost power for 4 days..I also think it is scary that a retirement center would not have a generator, but I guess as long as one of the residents is not on oxygen, they don't feel it is necessary. I hope they see that you need this back up, because I know how stairs can really be difficult for some people to use..
• United States
12 Apr 11
I am not mechanically inclined, but you'd think they would have someone on staff 24/7 who knew how to fix it...
1 person likes this
@Hatley (163781)
• Garden Grove, California
6 May 11
hi carm they have to quit depending on alonzo and have some other people who know how to start the generator and leave it set to start automatucakkt
1 person likes this
@Hatley (163781)
• Garden Grove, California
12 Apr 11
hi carm yes it does but this is whats so silly they do have a generator vbut nobody on staff Su nday knew how to start it so at 3 am they finally call the maintenance guy rudoplho and he just took three minutes t o have lights back on. but the other boobs here refused to let us use the elevator until after breakfast although the small one was working just fine. a lot of people did use it and there was no problme. they all seemed to be panicking and were more upset then we were. common sense should have prevailed. some one of the brighter ones did call Cal Edison at midnight to find out the power would not be turned on til 8am.
1 person likes this
@jerzgirl (9233)
• United States
11 Apr 11
It's outrageous! I already have concerns for multilevel retirement centers in case of fire emergency. But, medical emergencies would also come in to play (although, someone in the emergency personnel might be able to operate a generator). I think even a manual cranking system would be better than having nothing available.
2 people like this
@Hatley (163781)
• Garden Grove, California
12 Apr 11
hi jerzgirl they have a generator but the numskulls on sunday did not know how to ust it so they kept waiting for Cal Edison to fix the problme and finally they called Cal Edison at midnight and were told there would not be any power til 8 am so they rosusted the maintenance man out of bed at 3 am and he turned on the generator. now they should have someone who know how on every shift every day here. those on oxygen had to go to relatives homes who had power. half the city was without power.I bet there are some angry relatives too.
1 person likes this
@Hatley (163781)
• Garden Grove, California
12 Apr 11
hi jerzgirl I think the relatives who had to come get their relative on oxygen and take them home where there was power are going to have a lot to say about this incident. most of them are paying a thousand dollars a month for their relatives to live here so they should expect better service.
@alottodo (3056)
• Australia
12 Apr 11
How disgusting! you would think there will be some one able to come and start the generator in a short notice! It must have been so stressful...who ever runs the center really need to shape up or else!. I Am glad you are fine[ despite such an uncomfortable night]I see you reset your modem [ what a bummer!]but you are in good spirit and that is a good thing!
@Hatley (163781)
• Garden Grove, California
12 Apr 11
alottodo love that user name lol. yes it was so stupid as all they needed to do if noone there on staff knoew how to start the generator is to call the maintenance man at four o clock pm not wait til 3;3o am next morning. since some six or more who needed the power for life sustaining had to call relatives to take them into their own homes, I think some relatives will ha ve a great deal to say to tje pwmers here.
@thesids (22180)
• Bhubaneswar, India
11 Apr 11
Dear Ms Hatley Well, I was quite surprised and shocked to read out this one. I mean we here always were told (by those who are now in US) that there were No powercuts or failures. And they used to really tell us great stories. And many of us here were what? is that really so? Because here we have more power down time than the power up time not to mention the low voltage supply when it is there. Reading about the fact that the retirement center doesnt have a generator or battery backup is still more shocking as this electricity is so very vital these days for so many reasons...
@Hatley (163781)
• Garden Grove, California
11 Apr 11
hi the sids lost my whole long comment. okay copy paste to clipboard.Yes here in the US we have pretty good electrical power but as p opulations increase in places like New York city and Southern California and everyone uses way too much electricity we have had rolling brown outs in the summers. but to not have a plan and not have one soul with enough brains to get the generator we do have going is criminal in a retirement center where half the population here are either in wheelchairs or using walkers.but the rolling brown outs were sent to businesses in the summer to have power shut off for say three or four hours in order to have enough power to serve all the residents of the city and our state too. ut this was not a planned thing. I am really curious to know what shut down a good third of Garden Grove. well anyway all is well that ends well.
1 person likes this
@Hatley (163781)
• Garden Grove, California
12 Apr 11
hi lotterylover I am widowed and a woman no one supports me.my social security check and ssi check pay for my room and board each month. I have medicare and an hmo but that has nothiong to do with the idiots not knowing now to turn on a generator I a m a fellow American in C alifornia Garden Grove I do not think you read my discussion which had to do with the power outage read it again. I am 85 and have worked til I wa 80.
@zralte (4178)
• India
11 Apr 11
Oh Dear Hatley....I'm sorry you had to go through that. It is amazing how we rely on electricity these days. May be not so amazing for people in the developed countries. I still remember when I was just a young girl, there were more power cuts than on. Sometimes days on end....Suffice to say that I come from a not so developed and that too, a small village. Well, those days, we didn't know any better and didn't use electricity as much except for the lights (and some sneakily used for cooking, against the law those days). Coming to the present, if the power is off for more than one hour...I almost go crazy...especially where I am, it is so hot that with the power off, no fan, no A/c, etc. etc. and nothing to amuse me. Gone are the days when power outage at night means we can play outside in the moonlight
2 people like this
@Hatley (163781)
• Garden Grove, California
11 Apr 11
hi zralte When I was a little girl, we were still using kerosene lamps until we got electricity in the rural areas of SouthDakota and like you said it was off more often than on. So we too got to play outside in the moonlight and thought it was just such great fun. B ut there i was last night complaining about the dark and cold, and tired and sure not expecting an outage lasting all night. but I did survive as did my fellow residents who like me have to depend on the elevator to get to 'our rooms and down stairs again. If only my knee was not so iffy I might have taken a chance and walked with a caregiver up the stairs in the dark. but I depend on my walker so just could not do it.And I felt so stupid just a few months back I would not have been afraid at all. but now I know another fall could really injure me badly, even worse than what I have been through.we were all laughing last night when one bright person piped up we ought to turn on the Tv and hear x program. okay!!
1 person likes this
@zralte (4178)
• India
12 Apr 11
I have re-read my response and it made me laugh out loud. Thank you for understanding my ramblings. When I get excited or in a hurry, I tend to go off on tangent, and well, sometimes it's hard for other people to understand. Well, at least you guys had a laugh about it. I hope the management had taken care off emergency situation like that - by providing at least one person on duty who knows how to turn on the generator. It just seems senseless to me that no one on duty know how to switch on a generator - such a waste of resources.
1 person likes this
@Hatley (163781)
• Garden Grove, California
12 Apr 11
hi zalte at least our new residents p resident really showed he was going to be a great president. He got flashlights the led kind and stcuk them all over the big waiting room we were in then as it got darker and darker he escorted us ladies to the rest room where someone had been thoughtful enough to place a goodly bright flash light up where it lit up the room. lol. it was one adventure but I would rather not have it again.
1 person likes this
@aeiou78 (3445)
• Malaysia
13 Apr 11
What type of place is it? It is so horrible for not having any emergency power supply. If you place does really not provide any emergency services as maintenance personnel, oxygen machine, power supply and so on, all of you should be placed at the ground floor. This is good for any emergency evacuation. In this situation, all of you should complain to the management and publish in your local newspaper to bring the attention from all of the relevant parties inthe hope to improve the existing facilities. I hope no other incident will happen to any of you during such bad facilities and serives.
2 people like this
@Hatley (163781)
• Garden Grove, California
16 Apr 11
hi aeiou I found out they really do have a generator b ut none of the dunces on staff Sunday knew how to turn it on., finally when Cal Edison told them the outage would not be over til, 8 am Monday morning they called the maintenance man at 3;30 to turn on the generator. it took him just five minutes to do so. why did not someone know how and do that when the lights first went ou t?
1 person likes this
@jwfarrimond (4473)
12 Apr 11
Its astonishing that they should not have an automatic emergency generator that starts when the mains power goes off. Especially as it's a multi - floor building which means that if there was an emergency which took out the mains power, a lot of the residents would be trapped! Thats a really poor situation that you are in!
2 people like this
@Hatley (163781)
• Garden Grove, California
12 Apr 11
hi jwfarrimond yes they do have a generator but it was not set to automatically kick in which it seems to me should have been d one. a few'did not come down at once for dinner so they were stuck in their rooms as they were some of them maybe able physicallybut not mentally to climb down stairs in the dark. they did finally get the maintainence man to come turn on the generator but only at 3;30 am. I just hope along power outage does not happen again.
@MsTickle (25180)
• Australia
16 Apr 11
Oh Hatley, you are having a terrible time in that place. At this time of life you should be enjoying the serenity of your senior years not battling the elements as you have been doing lately. I think the situation in that place is downright atrocious. It's uncomfortable and dangerous for the residents and there should be procedures in place for all these kind of eventualities. I would be writing to my local member of parliament. Can you do something like that? Write to your local government representative? If you can, while you're at it, get the other residents to write a letter as well. Or just get yours copied and send one from everyone...that everyone has signed of course. The more the merrier.
1 person likes this
@MsTickle (25180)
• Australia
16 Apr 11
They were probably feeling very noble as they protected you all from danger too. What a bunch of idiots.
1 person likes this
@Hatley (163781)
• Garden Grove, California
16 Apr 11
oh yes indeed , they ar a bunch of idiots. One of them escorted me into my room when Kathy came down with shingles after I had told her they put me out of my room to protect me from catching shiongles. help
@Hatley (163781)
• Garden Grove, California
16 Apr 11
hi mstickle they had absolutely no plan and were dashing around closing fire door s and not accomplishing a damned thing. finally at midnight they calledCAl Edison and found out that th outage would not be over til 8 am the following morning. so they bedded us down in spare rooms then at 3;30 am they called the maintenance guy and he had the generator running in five minutes and all the lights were back on. the irritating thing was the nitwit staff insisted we cou ld not use the elevators until 8 am. but the back one was already running at 4 am.
1 person likes this
@daeckardt (6237)
• United States
15 Apr 11
I really think they need to plan for that kind of thing in the future! There is no reason that people should have to be left in the dark if there was a generator. They should have many of the staff trained on how to start the generator so that if that happens again the lights can be back on. There should also be emergency lights that go on when the power goes off. I hope that all will be ok now!
1 person likes this
@Hatley (163781)
• Garden Grove, California
16 Apr 11
hi daeckardt things are back to normal ., I agree all the staff on any day should know how to use the generator and it should be set to go on automatically when the power first goes off. They have fire plans but no outage plans and they were dashing arund like chickens with their heads cut off and accomplishing nothing at all.
2 people like this
@Hatley (163781)
• Garden Grove, California
16 Apr 11
hi daeckardt well if they dont and some of the wealthier people paying for their parents to be here pull their parents out of here, it will hurt their pockets for sure. oNe of the three owners is maybe thirty and she queens around here in an expensive suit and three inch heels that cost a fortune. Why this irritates me I do not really know unless its because she has vetoed so many complaints about the food here and I am sure she has never eaten a meal here.If the owners had to eat the same menu we do and put up with some of their stupid rules there would be a lot of changes around here. lol
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@daeckardt (6237)
• United States
16 Apr 11
I hope that they have taken action toward training the staff (at least SOME of them!) on how to use the generator. There is no reason you should have to sit in the dark overnight unless power is out in the whole city and even then there should be some kind of emergency backup! I hope that they put some kind of outage plan into effect before it happens again. If not, then some kind of action needs to be taken against management. Have a great weekend!!!
@celticeagle (159058)
• Boise, Idaho
13 Apr 11
Oh, what a relief! I thought it was something I said. Hehe Just kidding. We do tend to take things for granted. Remember that big black out back east like fifteen years ago or so? People freaked! It was worse that H.G. Well's Day the Earth Stood Still or whatever it was called. I even freaked on that one! Oh, I am glad you were careful. They should have a generator. That is scarey!
@Hatley (163781)
• Garden Grove, California
16 Apr 11
hi I learned that they do have a generator but shame on the sunday crew'nobody knew how to turn it on and finally when they learned that the power would not be on til 8 am they woke up the maintenance man and he had it on in five minutes. I remember the New York City black out and how people panicked so. now I understand why. lol lol
2 people like this
@Hatley (163781)
• Garden Grove, California
17 Apr 11
hi celtic eagle me too thats my big dread being in an elevator and the power goes off y es I think I wou ld be yelling too get me the hell['out of here, help help.yes they all should be trained there is no excuse not to at all.
2 people like this
@celticeagle (159058)
• Boise, Idaho
16 Apr 11
They should all be trained. I hate to have been caught in a elevator during the black out. Afraid of heights anyway and then all black and no answer to your request to GET ME THE H*LL OUT OF HERE!!lol
1 person likes this
@allknowing (130064)
• India
12 Apr 11
These situations are common here in India but we have a system called HOME UPS that takes care of our lights, fans, computer and tv. In your case it was truly bad but thank God you came out of it unscathed.
1 person likes this
@Hatley (163781)
• Garden Grove, California
12 Apr 11
hi yes thats so true I do thank God and I think he was prominent in my not giving in and trying to climb those steep metal stairs in the dark with only a caretaker and a flashlight. I am having a time enough walking on level ground in daylight. lol. they have a generator so why was it not hooked up to go on in a power outage.?
@Hatley (163781)
• Garden Grove, California
6 May 11
hi allknowing now the last time they had the generator already set when the lights went off for twenty minutes so they leanred from that' other mess.
@allknowing (130064)
• India
13 Apr 11
There are generators here too for hospitals, and mostly for business set ups big and small. They work fine. They just need to put the switch on! I wonder why they did not do it in your case!We even hire them for functions and celebrations in homes.
1 person likes this
• Philippines
12 Apr 11
they didn't even have a contingency plan for these events? tsk a retirement center that doesn't take care of its patrons i always thought retirement centers were heavenly places where everyone can go about their own business and not have a care in the world
2 people like this
@Hatley (163781)
• Garden Grove, California
12 Apr 11
hi chipesterkhan I did too so am bitterly disappointed in the sunday crew who had no idea just what to do. hour by hour it grew darker and the president of us residents was rounding up led flashlights so our large waiting room was better lit. fianlly around midnight he phoned CalEdison and learned the outage would not be over til 7 am next day. so they decided to let us bed down in spare rooms downstairs. then at 3 am they did c all the maintenance man who came and in five minites had the generator going and we thought okay we can go to our rooms now but no they refused to let us use the elevator til 8 am although the smaller one was working fine and people were already using it.those on oxygen had calle3d their relatives and were taken home where they had power. half of the city was without power.