$60 for an ipad

I would do alot for customer service if they did honor it. People ordered in good faith and it took Sears long enough to figure out their err that so many had ordered it. I think it will say alot for Sears and the type of people who run it and what kind of company it is. They have been around a long time.

I'm not sure if they should honor the sale or not but maybe they could take $60 off of one or a percentage off for the mistake. That would make them and the customer happy.

Wow, missed out on that one! lol. I think they should have to honor those sales. It was their mistake. I remember hearing a year or so ago about a gas station that did that. They accidentally put the gas in as 34 cents a gallon instead of 3.40 something or something like that and a bunch of people pumped the gas quick before they realized their mistake. They didn't make those people pay the difference.

I heard about some of this and I think if you buy something in and it is missmarked by law they have to give it to you for the price. Now I don't understand why the internet would be any different? Yes it was a grave difference in prices, but is it worth the bad PR to tick off your customers for someone in your organizations error? As we all know bad PR can go alot further than good PR like anything in life. The bad spreads with the speed of light,,, the good a much slower pace.

hi somecowgirl long time no see wow they made the error so they shoulc suck it up and honor the booboo as they do want the patronage of all those people wanting to get an ipad for 60 dollars. It was not the error of the customers so sell them the ipad at that price and then take care to not make these whoopsies again. lol lol lol

Oh oh, that is bad business. See most stores around here if something is mis marked and or has a wrong sign they must honor the price. Why the internet would not do the same especially if people placed the orders is not good business at all. I am sure someone is in trouble for this wrongful marketing. Wow that is sad they really should have honored the ones that were ordered. I am sure they are up to their ears with complaints, as I would be upset if I was one of those who had ordered to find my order was then canceled.

Personally I would think that they would have to Honor the mistake especially since they did not catch it in time. Airlines when their site has misprints, etc. they honor the prices even if it means taking a loss and usually are better off by doing so. If Sears really went back on this with all those people they better have offered something good to make up for it, or a lot of people would be really upset and tell others to where a lot of people would never want to do business with them again.

I have no idea what the "cost" of the ipad's are nor how many orders came in but lets just say that the cost of the ipad to the retailer is $100 and 1000 people ordered them, at a loss of $40 each times 1000 customers would equal $40k, that's a huge loss by any standards. I realize that Sears is a huge company, and in all likelihood this wouldn't put them under but, it still would be a great loss. I think as suggested before maybe giving a bigger discount than usual, maybe even sell it to them at cost or cost plus 10%. Everyone still comes out a winner. What a terrible misfortune for Sears. As the saying goes, if it sounds to good to be true it probably is. Just my 2 cents worth!

It's definitely bad for Sears because they are cancelling so many orders and the problem lies with them and not with the people who ordered it. If it is the company who has made the error, the company should be the one to honor it and to accept its mistakes. Though I can make no decision in the operations of the business, I find it really unacceptable for them to just cancel orders like that. they should just sell the ipad at 60 bucks to those people who ordered it. but at the same time, make it known to the public that they had made an error and promise to be more careful in future. Seems like this is a better way of pacifying people. Otherwise, their reputation will just suffer.

oh.my.goodness!! thats actually terrible! they should honour the sale!! for sure!! i mean think about those 100's of people that bought one, do they think those 100's of people are going to shop there again? fair enough they may have lost like $200 dollars or more on the sale of all those ipads, but realistically, is it worth the $100's of dollars they'll loose from those shoppers not returning and their friends and family not returning and anyone else who hears about it and boycotts the company? if you go into a shop and say, a tshirt is marked at £3.99 in a sale, but it scans in as £10.99, its the stores obligiation to honour that sale if 5 or more or something like that, of those items is marked at that price.. thats what i read anyway!