Do You Tend To Keep Things Rather Than Returning Them?

I bought a steam juicer online last year and the hassle factor involved with arguing with them and sending photos back and forth just made me think sod it. It's upstairs on the shelf, still not working.

I tend to keep it. The difference is electric percolators. I don't know what's going on with them. I bought a Hamilton Beech one some time ago. It lasted about 3 or 4 months. I e-mailed them telling them of the problem. they ne-mailed me back saying it shouldn't do that. they mailed me a packing slip, postage paid. In the mean time I read that alot of people had the same problem. I sent it out, in the mean time, went to a thrift shop and bought an automatic drip. In the mean time, I heard Farberware made good percolators. So I bought one. In the mean time the new Hamilton Beech arrived! The Farberware lasted about 5 monthsw, then that one stopped working. I took it back and they told me to get another one. (fortunatly, I kept the receipt.) Now this one has started to go out but the last couple of days it's been working. If this one goes out, I'll just go get the one that I got from Hamilton Beech.

"Isn't it a pain when something doesn't work properly?" Yup, it is.

Hi Janey. I got two things off line and both was faulty so I tend to not buy anything on line. I had to return both of them and as you say it is a pain in the @ss to try and get your money back. Now if I buy something from the store even if I opened it up and found that it wasn't what I wanted I take it right back. I usually always get my money right back. I don't like getting something that don't do what it is supposed to do.....LOL

It definitely is a pain in the butt. I know because that has happened to me with a few things. I did go through the trouble to return it. But what I like better is if I order something online, say at Sears or Target, if it is no good, I could always go to the store and return it. Thats a lot better then sending it back in the mail.

Yes. I always return items when they don't work. Have a great day!

Unless I've checked it out immediately and it's an expensive buy, I don't return. Can't take the trouble to do it. I've got loads of junk at home. My mom's the same way and I probably inherited this quality from her :-P

Mostly I buy durable goods in person. I buy consumables online,like vitamins. I like to see what I am buying upfront, or I sometimes have to buy it in a hurry and cannot wait for mail. I would not enjoy returning things either, and would probably keep them. That is part of why I have not started with E bay either, I would have to pack and mail things.

Morphy Richards? Geez, I can barely afford to even look at anything with that brand. So expensive! I wouldn't pay that much for appliances if they were all that was available. You are right, sending stuff back is a pain. I recently bought an overlocker on EBay. It arrived OK, was well packed and all and had some sample stitching to show it had been working but it would not work for me and broke a needle straight away. I have fiddled with it for ages and cannot get it to stitch but rather than send it back, I will have to take it to be repaired. I reckon the box must have been roughly handled or something because there were no "fragile" or "handle with care" signs on the parcel. Besides, the parcel was supposed to be insured and there was no indication of that and there were also signs that these were dodgy operators so I reckon I would lose even more if I sent the dam thing back. I will take it to be repaired and hope for the best.

Yes. If the item does not work, I will return it. Have a great day!

If I bought it online...I probably wouldn't return it, just because you're right - it's ANNOYING to have to ship it back, wait for a refund, etc. That's why I don't really buy clothes online - because there is too much of a risk that it wouldn't fit right and then I would be stuck either keeping it when I won't wear it or having to go through the hassle of returning it by mail. Ugh. As far as returns in store, I'm totally fine with those.

I used to be that way. When I buy something, and I don't like it, or if it's faulty, I would rather keep it than go through the hassle of lining up, filling up paperwork to return it. Then, I had a chance to work at a retail store (just for a few months). And I saw how brazen some people are at returning items. Even when it's something they've already clearly used. And I saw how some customer service people don't even care. So, I've taught myself to return stuff.

it happens at times the product does not work properly. however i tend to keep the product to avoid the hassles of returning...emails...courier...phone calls...i just can not tolerate tracking such things...its not easy and is actually a time consuming process.

I don't buy anything online. All necessary things are available here in shops. The shopkeepers are cooperative and friendly to us. If I purchase something from then and find that it is not working or is not in a good condition, then we return it and they generally have no objection in taking it back or replacing it. I can never get this facility if I buy things online.

Mmmm,i think i keep things even those purchases not on line . I dont like too many explanations and procedures hehe

I lose money by not bothering to take back gadgets or food I buy which are faulty. It´s easy, yet I´m too lazy to do it. I should keep the receipt, know where I placed the warranty and all that. What I usually do is to do without

Of course its painful when experiencing something like that. That is why I don't usually buy things online. It's just okay with clothes online, shoes, or bags but like kitchen materials and other things that needs personal quality assurance, it would rather be safe to go to the shop as what you have said too.

I hate to return things, so I will keep it, even if I don't really like it a lot. If it is something that doesn't work, I would return it, but it is such a pain. I bought something online once and was sent the wrong item. They sent FedEx to pick it up and all I had to do was put it on the porch. I am not sure what company it was, but I think it was Collections. That is probably the only time that returning something wasn't a pain. I am disabled and have a hard time getting to the store or to the post office, if I have to send something back. I hate to shop, but returning things is the worst.

I use online shopping. If something not works properly i use to complaint about the product and wait for a new one but i m not ready to send the faulty one back as for that i need to courier back with my cost and i have to wait for refund and all. So i never send them back. But most of the time my purchased product works fine. Upto now i only faced problem 2 times. I almost purchased nearly around 40 to 50 more products by online. But only 2 times the product gets damage. Also for more costly products we better go for seal shop to buy. I never suggest online purchase for big products.

I am addicted to online shopping. I really should not be allowed to have my credit card near me while I'm using a computer. Its terrible. Mostly I buy clothes. I live in a small town with a Kmart and resale shops, then there's a Walmart 30 minutes away. So I don't have a huge selection of clothing stores around my area. Therefore I go online. And I've found a lot of cheaper clothing online than I would ever find in a store. Its a win-win situation all around. I ordered an adorable top just recently and I was so excited when I received it. It was even cuter in person. I tried it on and it was way too big. Turns out, they sent me the wrong size. I emailed the company, thinking they would apologize, send me the right size, and pay for the wrong one to be sent back to them. Nope. They apologized (kind of) and told me that I would have to pay for shipping back to them, then IF they had the size I needed they'd send it to me. So I'm supposed to pay for shipping and wait forever for this not-guaranteed-exchange. I said screw it. I figured I'd either make it work or I'd give it to a friend who wears the size it came in. I ended up tying a knot in the back and putting a tank top underneath and it looks a lot cuter than if I just wore it normal. So I suppose my point is: I hate returning items, especially when I order them online. If it were a very valuable item I'd definitely get my issue fixed, but for the most part I avoid the hassle.