Insoles in my shoes?

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I go to a chiropractor and she mentioned something about getting orthotics, she said that my insurance would pay for all but $70 of them if I wanted to get them. I kind of thought it would be strange getting them from a chiropractor since it is a foot issue. I do get sore feet really easy when walking around and I have always wondered why, I am a tiny bit overweight but not that much, about average for a woman my age, so I don't think it is my weight. so I went to one of those Dr. Scholl's testing things at my local drug store. So I did the test and it turns out arches are flat causing me to put extra weight on my ankles and the forward part of my feet. So I bought the recommended inserts. I went to a mall today where I would be doing a lot of walking around and I wore the inserts for the first time. I honestly have to say they worked, my feet are not sore at all. I actually even had a bit of a bounce in my step. Have you ever tried inserts of any kind? Did they help you?