I thought the world ended last night....
@AbbyGreenhill (45490)
United States
November 7, 2015 5:27am CST
....in a way it did - right here in my little world. My internet connection died, or I thought it died. I spent a good part of an hour on the phone with Verizon, two levels of tech support. I had no connection with my Verizon JetPack at all.
They had me turn if off and on, remove SIM card and put it back, shut down the computer and turn it back on - all those things that I had already done several times before I called them. The bottom line was - go to the Verizon store today and buy a new unit. Of course mine is out of warranty.
The last thing the second person told me was this, "Tomorrow try it a few times before you to the Verizon store, maybe it will be fine."
So at 5:00 am I was wide awake and decided to check it out...surprise, surprise - all is well....good signal strength considering it is raining.
I am glad I don't need to buy a new one but I'll never understand why it stopped working and is now fine.
It was scary being cut off from the world!
6 people like this
9 responses
@AbbyGreenhill (45490)
• United States
7 Nov 15
I think life itself is strange..maybe a Halloween ghost was a week late!
1 person likes this
@rebelann (117259)
• El Paso, Texas
8 Nov 15
Hummmm, you could be on to something @AbbyGreenhill 
1 person likes this
@AbbyGreenhill (45490)
• United States
8 Nov 15
@rebelann That could explain a lot of people in here too!!!
1 person likes this
@Jessicalynnt (50523)
• Centralia, Missouri
7 Nov 15
odd that it didn't and then it did, you have the thing on a power strip?
1 person likes this
@AbbyGreenhill (45490)
• United States
7 Nov 15
Yes, it is but I mostly use it on battery - it will run several house before I plug it back in. I think it was their tower.
@scheng1 (24649)
• Singapore
7 Nov 15
It may not be the problem with your computer.
It may be the problem with the transmitting part on the internet provider.
Anyway the problem is resolved.
I must say that the customer service staff is very friendly and patient to guide you through all the steps, though it is no help at all.
1 person likes this
@AbbyGreenhill (45490)
• United States
7 Nov 15
It isn't my computer - I knew that instantly. It is a little slow today, but the weather is not so good and that's normal.
@Letranknight2015 (52665)
• Philippines
7 Nov 15
Well, it's just the internet world there's always the always the old fashioned letters and cards.
1 person likes this
@AbbyGreenhill (45490)
• United States
7 Nov 15
I was upset thinking I'd have to spend 60 or more bucks.
@AbbyGreenhill (45490)
• United States
8 Nov 15
it is working, thanks, but it's still very slow. It's normally slow, but this is slow slow!
@allknowing (153529)
• India
8 Nov 15
That is the unpredictability of gadgets which we anyway do not understand how they work. Now I think I know how they work - they too have moods
@41CombedaleRoad (5966)
• Greece
8 Nov 15
You were not cut off from the world, just the internet. You can smell, touch and see the real world and it never gets cut off. Ask your parents if you are under thirty.
@AbbyGreenhill (45490)
• United States
7 Nov 15
Last night they both told me there were no towers out in my area...they were obviously wrong!
1 person likes this
