Nurofen Found Guilty of Misleading Packaging

@JudyEv (382018)
Rockingham, Australia
December 13, 2015 11:02pm CST
The pharmaceutical company, Reckitt Benckiser, sells a range of pain relief products. Many of you will have heard of this product, Nurofen. Different packages are available which supposedly target specific conditions such as back pain, migraine pain, tension headaches. However the active ingredient in all these products is exactly the same, ibuprofen lysine 342mg. Consumers may pay double for these products but are purchasing the exact same product as is in Nurofen's general painkiller. The marketing trick was highlighted by the Australian Broadcasting Commission's TV The Checkout program in 2013. In 2010 Nurofen was awarded a Shonky Award by the consumer group Choice. Now, the company has admitted to the Australian Competition and Consumer Commission (ACCC) that it engaged in misleading conduct. The Federal Court of Australia has now ordered that these specific pain products must be removed from retail sale. Corrective notices must be posted in newspapers and on the website and legal costs of the ACCC must be met. Any penalties which may be determined by the court at a later date must also be paid. We bought Nurofen in Vienna where the assistant admitted that any of the Nurofen pain-relief products would give exactly the same result regardless of where our pain was. This is a good result for Australian consumers. I wonder if other countries will follow suit. Did you know this about Nurofen?
A court finds that Nurofen made misleading claims around some of its products by advertising that they relieve specific types of pain.
14 people like this
14 responses
@salonga (27775)
• Philippines
14 Dec 15
Good that we have no such medicine in our country.
1 person likes this
@salonga (27775)
• Philippines
15 Dec 15
@JudyEv Yes, we know this Iboprufen here but I have not heard any news about it.
1 person likes this
@JudyEv (382018)
• Rockingham, Australia
15 Dec 15
@salonga Are there different packets put out by the same manufacturer for different types of pain?
1 person likes this
@JudyEv (382018)
• Rockingham, Australia
14 Dec 15
Maybe you know it as iboprufen. Different pharmaceutical companies call it different names.
1 person likes this
@Namelesss (3364)
• United States
14 Dec 15
Nope, never heard of them but Excedrin does the same here in the US.
1 person likes this
@yukimori (10192)
• United States
14 Dec 15
Yeah, but isn't there a difference in the amount of active ingredients in the different varieties of Excedrin?
1 person likes this
@Namelesss (3364)
• United States
14 Dec 15
@yukimori Not the last time I looked. Ingredients were the same for backache, headache and body ache formulas.
2 people like this
@JudyEv (382018)
• Rockingham, Australia
14 Dec 15
I don't know this brand. Nurofen is also marketed as Iboprufen.
@sueznewz2 (10409)
• Alicante, Spain
14 Dec 15
I'm not surprised... and they are probably not the only ones doing it.... although that may change now.... so well done to the accc ...
1 person likes this
@JudyEv (382018)
• Rockingham, Australia
14 Dec 15
I hope it might deter some other companies from the practice which is downright deceitful and wrong.
1 person likes this
@sueznewz2 (10409)
• Alicante, Spain
14 Dec 15
@JudyEv I hope so too...
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@boiboing (13147)
• Northampton, England
14 Dec 15
I'm pretty sure that any generic ibuprofen will also have the same effect
1 person likes this
@boiboing (13147)
• Northampton, England
14 Dec 15
@JudyEv Nurofen was actually the trademark of Boots the Chemists until it was sold to Reckitt Benckiser. I don't know if it was RB or BTC that actually started making these specific variants targeting different types of pain.
1 person likes this
@JudyEv (382018)
• Rockingham, Australia
14 Dec 15
@boiboing I didn't know that. It was the Reckitt mob that got hit this time.
@JudyEv (382018)
• Rockingham, Australia
14 Dec 15
You're right. Ibuprofen is the generic name - or so I believe.
@TheHorse (238298)
• Walnut Creek, California
14 Dec 15
I've never heard of that partiular product, but I'm always amused when companies that sell identical products (aspirin, for example) try to claim that there's is "better" somehow. All one has to do is read the ingredients.
1 person likes this
@fishtiger58 (29819)
• Momence, Illinois
14 Dec 15
That just makes me sick. It's always about money.
1 person likes this
@JudyEv (382018)
• Rockingham, Australia
14 Dec 15
They're rich enough without slugging the public for all they can con out of them.
1 person likes this
@fishtiger58 (29819)
• Momence, Illinois
15 Dec 15
@JudyEv Isn't that the truth, but the rich get richer.
1 person likes this
@Rollo1 (16676)
• Boston, Massachusetts
14 Dec 15
I just buy generic ibuprofen, and never name brand anything. I haven't heard of Nurofen. Is the lysine supposed to effect a miracle pain cure?
1 person likes this
@JudyEv (382018)
• Rockingham, Australia
14 Dec 15
As far as I know it's just iboprufen.
@BelleStarr (61463)
• United States
14 Dec 15
No we have ibuprofen but not ones that tell you they are for specific relief. I always check ingredients and dosage amounts.
1 person likes this
@JudyEv (382018)
• Rockingham, Australia
14 Dec 15
It pays to check I think. You could be buying anything otherwise.
1 person likes this
@marlina (154103)
• Canada
14 Dec 15
I have never seen this particular product Nurofen here in Canada. But I bet you that they are not the only pharmaceutical company who does exactly the same trick.
1 person likes this
@JudyEv (382018)
• Rockingham, Australia
14 Dec 15
Perhaps you know it as iboprufen.
@LadyDuck (502396)
• Italy
14 Dec 15
I did not know about Nurofen, but I have noticed that other products that are sold by big pharma companies and are very expensive, in fact only contain ibuprofen.
1 person likes this
@JudyEv (382018)
• Rockingham, Australia
14 Dec 15
You really need to have your wits about you when buying medicines.
1 person likes this
@Inlemay (17712)
• South Africa
14 Dec 15
strangely enough my chemist told me this the other day when i went to get Period pain Nurofens - he suggested a Generic pill which cost only a 10th of the Nurofens. why should we pay more because the target is directed at a specific pain in the body - apparently they can be used for all kinds of muscle aches.
1 person likes this
@JudyEv (382018)
• Rockingham, Australia
14 Dec 15
Exactly - all the different types have exactly the same composition but they charge more for some than others.
1 person likes this
@xFiacre (14805)
• Ireland
14 Dec 15
@judyev Just heard that on the news here. I always just buy the cheapest available rather than the fancy packets with majestic claims. I always thought it a bit of a scam to say that one tablet will fix your throat and another your back.
1 person likes this
@JudyEv (382018)
• Rockingham, Australia
14 Dec 15
We've been buying just the cheapest for ages. We tend the read the ingredients and fine print much more than we ever did in years gone by.
1 person likes this
@troyburns (1405)
• New Zealand
14 Dec 15
Very interesting. Our family uses Nurofen as a painkiller, but only the general sort. I wonder if this will signal a legal breakthrough as this tactic is alarmingly common in the pharmaceutical industry.
1 person likes this
@JudyEv (382018)
• Rockingham, Australia
14 Dec 15
I haven't heard of it in other brands although it wouldn't surprise me. We use Nurofen too and always get whatever is cheapest. Because of the publicity it was pretty common knowledge what they were doing but they just carried on. It will be interesting to see if other countries pull them up over this.
@marijuana (570)
• Tel Aviv, Israel
14 Dec 15
Its good they found out! I wish they would check all meds in the market to make sure they really got all what they claim to have.
1 person likes this
@JudyEv (382018)
• Rockingham, Australia
14 Dec 15
It is easy to get side-tracked by the claims manufacturers make for their products.