I am beyond frustrated with Yahoo Mail!

@maezee (41985)
United States
April 2, 2016 9:26am CST
Oh my goodness. I recently got locked out of my account and I literally cannot find any "support" to speak with. Does Yahoo have any staff? Every "help" webpage I have found redirects me to a directory of unhelpful links and pages. On top of the Yahoo problems that already exist (poor spam filters, taking forever to send e-mails, an awful mobile page and app), this is adding to my frustrations. Gah! Do you have a Yahoo! e-mail account (and wish you didn't?) Have you had any problems with Yahoo? And per chance, do you have any way to contact Yahoo staff - if there are such people?
8 people like this
11 responses
bounce58
@bounce58 (17380)
• Canada
2 Apr 16
A few years ago, I had the bright idea of creating lots of email accounts using my name. I wanted to secure the email with just my name, and no numbers attached to it. Nowadays it is common to have a same name with somebody else around the world so you'd have to attached a unique identifier to your email account. So I did make accounts with hotmail, gmail, and yahoo. Yahoo of course also had ymail and rocketmail. To make the accounts active, I just needed to go into these accounts once in a while. I still have all the other accounts except Yahoo's. For some reason Yahoo's locked me out of my accounts with them. Good luck!
maezee
@maezee (41985)
• United States
2 Apr 16
Ooh. Maybe its a Yahoo thing -like if you dont check it every so often it closes down.
maezee
@maezee (41985)
• United States
2 Apr 16
@bounce58 say what? Lol. Hows your day going today?
1 person likes this
bounce58
@bounce58 (17380)
• Canada
2 Apr 16
@maezee Jealous-much with gmail.
Marsha
@MarshaMusselman (38865)
• Midland, Michigan
2 Apr 16
I had similar problems in the past and since went to a different site. I use gmail instead now. While I've not tried to contact anyone there yet, I also never have a problem getting in to my email account either. I had several accounts at yahoo, and they'd sent me my reset key, but it went to that box, so it didn't help afterall. I think I finally figured out a go-around, but it was so long ago, I don't remember what it was, sorry. Hoping someone else here has an answer for you.
maezee
@maezee (41985)
• United States
2 Apr 16
I finally found a way to email customer service but it took quite some time of surfing the crazy Yahoo site to find the link. They sure dont make it easy!
2 people like this
Lee Ka
@kaka135 (14994)
• Malaysia
2 Apr 16
@maezee Glad to hear that you finally found the email. Hopefully you'll get a reply and help from the staff very soon!
maezee
@maezee (41985)
• United States
3 Apr 16
@kaka135 And I did! Thankfully!!! So it all worked out. Just took a little time.
1 person likes this
marguicha
@marguicha (230351)
• Chile
2 Apr 16
I once had, but I don´t use it anymore. It seems that gmail is accepted by everyone and it is free.
maezee
@maezee (41985)
• United States
2 Apr 16
Gmail seems better at filtering spam. In fact I just never seem to get spam on my gmail account.
Sanjeev
@sjvg1976 (42727)
• Delhi, India
2 Apr 16
I never had Yahoo email . I preferred rediffmail in the past and now use only gmail.
maezee
@maezee (41985)
• United States
3 Apr 16
Ivenever heardof that first one. I hear that a lot of people like gmail much more.
John Roberts
@JohnRoberts (109841)
• Los Angeles, California
2 Apr 16
I have had Yahoo email the longest (over 10 years) and no issues whereas I have had issues with Hot Mail and Gmail.
maezee
@maezee (41985)
• United States
2 Apr 16
Nice to hear that not everybody hates Yahoo! What kind of issues have you had with hotmail and gmail?
John Roberts
@JohnRoberts (109841)
• Los Angeles, California
2 Apr 16
@maezee Just issues like trying to delete folders, not continually placing in spam emails I have indicted are not spam. Stuff like that.
Ron Rybs
@Ronrybs (21503)
• London, England
2 Apr 16
I have a Yahoo email account only because I have Flickr. I've never used for anything and now I'm not sure I want to
maezee
@maezee (41985)
• United States
2 Apr 16
I just dont like Yahoo, but I used it to start my Paypal account like several years ago. I think gmail or msn both seem like better choices but that is my opinion.
1 person likes this
Lee Ka
@kaka135 (14994)
• Malaysia
2 Apr 16
I still have my yahoo email account, but I haven't been visiting it for a long time. Sometimes I am not sure if yahoo is still in business, as it seems like it's been very quiet for quite a long time. It's just can't believe there is no "support staff" anymore. Hope you'll be able to find someone to support you with that issue very soon. It can be really frustrating when you can't login to your mailbox.
Morning Girl
@salonga (27775)
• Philippines
2 Apr 16
I am sorry I know not how to help you with this. I've never encountered this problem.
maezee
@maezee (41985)
• United States
3 Apr 16
Me neither. I guess as advice try to check your email regularly so this doesnt happen.
1 person likes this
Max Crisp
@Orson_Kart (8261)
• United Kingdom
2 Apr 16
Nobody wants to help anyone these days. If there is no money in it, forget it. I thought Yahoo had closed down years ago. Maybe you're the last one with an account with them? If so, you will have to switch the lights off and close the door on your way out.
maezee
@maezee (41985)
• United States
2 Apr 16
Lol! Haha way to make me feel so dated! I agreeit seems like most people use gmail.
Teep11
@Teep11 (7673)
• United States
2 Apr 16
I've been there but all seems well now. I'm sorry you're having trouble. Perhaps an email can be sent to them. Sometimes we have to let the isdues rectify themselves. It can be frustrating and I'm hoping that everything works out.
maezee
@maezee (41985)
• United States
2 Apr 16
Yes! I finally figured out how to send an email to customer service.
Stacey
@xstitcher (39015)
• Petaluma, California
3 Apr 16
I have a Yahoo! mail account, but don't really use it.