Problems uploading photos

@kevin1877uk (36976)
February 11, 2017 6:03pm CST
Problems uploading photos Is anyone else having problems with uploading photos? My last post I posted I tried to upload a photo and kept getting an error message. I tried a different browser but still the same, same error message. Have you also had the same error?
12 people like this
16 responses
@JudyEv (390680)
• Rockingham, Australia
12 Feb 17
Yes, I've been getting a runtime error all morning. It's good to know it's not just me.
3 people like this
@kevin1877uk (36976)
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12 Feb 17
Same here with me, runtime error, glad I'm not the only one. Maybe it's time to got to bed and it will be ok in the morning.
1 person likes this
@allknowing (153136)
• India
12 Feb 17
You must reduce the size. It happened to me and when I reduced the size all was well.
2 people like this
@allknowing (153136)
• India
12 Feb 17
@kevin1877uk I had problems with the normal size and I had to reduce it further.
1 person likes this
@kevin1877uk (36976)
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12 Feb 17
@allknowing Ok, what size did you reduce yours to?
@kevin1877uk (36976)
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12 Feb 17
I'm very aware of the limit of the uploading of files, I always upload small size files around about 200Kb so its nothing to do with the size I'm uploading. I know if you try uploading a file size of a 1MB file it won't upload.
1 person likes this
@LadyDuck (505297)
• Italy
12 Feb 17
We had photo problems last week, may be that the glitch is back. I would suggest to leave a Personal Message to Alex, this is what I usually do and this is what they prefer.
2 people like this
@kevin1877uk (36976)
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14 Feb 17
I believe they are now fixing it
1 person likes this
@kevin1877uk (36976)
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14 Feb 17
@LadyDuck Yeah, that's about all, I just tried one which was 73KB and no go I got it down to 67KB and it uploaded.
1 person likes this
@LadyDuck (505297)
• Italy
14 Feb 17
@kevin1877uk For the moment we can only upload photos no larger than 70/75 KB.
1 person likes this
@PainsOnSlate (21814)
• Canada
12 Feb 17
Yes there is a problem and I'[m sure its being worked on, sometimes it is easy and other times, no photo. Patience, my friend! And I've had to make they smaller to get them to stick.
2 people like this
@kevin1877uk (36976)
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12 Feb 17
Yes, I know Marylin patience, you will know I only upload small files and now even smaller files now, never upload large files, Maybe it's just a glitch and they are working on it.
1 person likes this
@kevin1877uk (36976)
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12 Feb 17
@PainsOnSlate I few have said they are seeing an error, the only error I've seen is when I tried to upload and sometimes I get a time out error when commenting.
1 person likes this
• Canada
12 Feb 17
@kevin1877uk I did see there is a glitch going on...
1 person likes this
@diosabella (4784)
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12 Feb 17
Sometimes I had to upload thrice. But I thought it was just because of my internet connection.
2 people like this
@kevin1877uk (36976)
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14 Feb 17
That maybe be one of the reasons.
1 person likes this
@kevin1877uk (36976)
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14 Feb 17
@diosabella It's still the same you can only upload small size files of no larger the 70KB
1 person likes this
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14 Feb 17
@kevin1877uk It might be. But others here said they have the same problem. But now I think everything getting back to normal.
1 person likes this
@syeow1 (5132)
• India
12 Feb 17
No I did not face that problem.
2 people like this
@kevin1877uk (36976)
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12 Feb 17
I've seen some people are and some people which aren't. I'm just wondering if it's server based problems they are having.
1 person likes this
@kevin1877uk (36976)
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12 Feb 17
@syeow1 I know it doesn't seem to be affecting everyone, but that hard to say seeing that we don't know what file sizes people are uploading.
1 person likes this
@syeow1 (5132)
• India
12 Feb 17
@kevin1877uk yes recently I read same complain from other members.
1 person likes this
@maezee (41896)
• United States
12 Feb 17
I havent tried tonight but I just read about someone else having issues as well.
2 people like this
@kevin1877uk (36976)
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12 Feb 17
Yes, just seen your other comment.
• Valdosta, Georgia
12 Feb 17
I haven't today but I did the other day before the issue was fixed.
2 people like this
@kevin1877uk (36976)
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14 Feb 17
I'm sure it will be fixed soon.
@Jessicalynnt (50523)
• Centralia, Missouri
12 Feb 17
send a pm to bugsy, they thought they got that fixed last week
1 person likes this
@kevin1877uk (36976)
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13 Feb 17
It might be working now, that was this morning and night last in the UK. I'll try uploading another photo later see what happens.
1 person likes this
@kevin1877uk (36976)
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14 Feb 17
@Jessicalynnt Glitch or something.
1 person likes this
• Centralia, Missouri
13 Feb 17
@kevin1877uk didnt for me a bit ago, think photo size was the problem for me
1 person likes this
@sol_cee (39092)
• Philippines
12 Feb 17
My Royce chocolate photo won't upload. Sad.
2 people like this
@kevin1877uk (36976)
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12 Feb 17
Maybe you might be able to upload it later
@KristenH (33564)
• Cuyahoga Falls, Ohio
12 Feb 17
Not lately. I thought Alex and Bug had fixed it this week.
1 person likes this
@kevin1877uk (36976)
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12 Feb 17
Not totally sure with not being here that much, but if they have it looks like it's not working now.
1 person likes this
@KristenH (33564)
• Cuyahoga Falls, Ohio
12 Feb 17
@kevin1877uk Bummer.
1 person likes this
@kevin1877uk (36976)
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12 Feb 17
@KristenH Think I've sorted it, I've reduced the file size further from 200KB down to 55KB and it seems to work.
@Morleyhunt (21729)
• Canada
12 Feb 17
I haven't had an error message, but I have had to try more than once. The possible glitch I've had this evening was a comment made this morning by another my,otter on my post was reappearing as a new comment in my notifications. I thought that was a bit odd.
2 people like this
@kevin1877uk (36976)
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12 Feb 17
I've had no problem with commenting, just uploading a photo. Yes maybe a glitch and things will be back to normal soon.
1 person likes this
@Kandae11 (57181)
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12 Feb 17
Yes, I have been trying over and over again with my last post - no picture. Just an error message.
2 people like this
@kevin1877uk (36976)
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12 Feb 17
Glad I'm not the only one. maybe you could later
• India
12 Feb 17
Yes i m having problems uploading photos too!
2 people like this
@kevin1877uk (36976)
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14 Feb 17
I'm sure it will be fixed soon.
@youless (114065)
• Guangzhou, China
14 Feb 17
Today I made two discussions. I can't upload an image to one of them. Now it seems it is my turn to have this error. Hopefully this glitch will be solved soon. I always like to have an image for my discussion.
@GoAskAlice (5867)
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13 Feb 17
Sorry everyone, I was away yesterday and was thus not aware of the problem. I've let Bugs know so hopefully it will be fixed soon.
1 person likes this
@kevin1877uk (36976)
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14 Feb 17
Thank you, we all need a break, hope you had a great time away.