Can this be real?

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I'm reading this "news" story from yesterday and I can't believe this is real. I mean seriously, this is what our world is coming to? So this lady was denied her flight by United Airlines. She had paid for two tickets and they denied her to get onto the plane. Due to her emotional support animal they would not let her fly. At first that kind of sound bad, I'm not sure about this whole emotional support animal thing but I guess that is a thing now. So I read farther and found that the reason they denied her is cause her support animal is a peacock, yes you read that right, a PEACOCK. If this is the actual animal she was trying to bring onto the plane, what made her think this would be okay? Maybe she has more than just emotional issues. I have to admit I don't get the whole emotional support animal thing and I don't want to sound to cold hearted but if you need one and plan to travel outside you house maybe you should get an animal other people will take seriously. Dog, that makes sense. Cat, not my favorite but I can deal and understand that. Turtle, a little cold maybe but he isn't going to hurt anyone or run away. A Peacock? really? Next someone is going to want a giraffe. It's a crazy world out there, take care of each other.