Perplexed by filling a prescription

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Hubby was almost out of one of his heart medicines. He has changed heart doctors and decided to have the new doctor send the prescription to a different place, as we have had bad luck trying to fill prescriptions at Wal Mart. Any place we fill will be at least thirty miles or more to pick up. I called Dr. A's office Monday morning, and left a message on the nurses' line. About two hours later, the specified Pharmacy called and left a voice mail that the prescription was READY to be picked up. Tuesday, while I was at work, hubby called the grocery store pharmacy where it was being filled, to MAKE SURE the Rx was ready. They said "it will be ready in twenty minutes." He goes to the line for the pharmacy window, and stands. When he gets to the counter the store does not have it ready. It will be "twenty minutes". We shopped. Hubby went to pick up the prescription. The store does not have enough medication to fill it. Only about 1/3 of it. The script is written for 90 days, but he was given thirty days worth. That is enough for now, but I am just really bothered by the entire communication. We drove thirty minutes to pick it up. We were told at least twice that it was ready. Does no one check into things before they speak?