They Did It Again!

@simone10 (30828)
United States
June 17, 2019 12:15pm CST
Well, they did it to me again! My doctor's office changed my appointment again and didn't let me know. This is the second time its happened. I found myself getting snippy with the receptionist and had to pull back. If we get mean to the staff, they will keep us from coming back. This is my pain management office so I can't take any chances. But we have to drive 30-45minutes one way in rush hour traffic. I was so mad and so was my brother. I've decided I'm going to contact my primary doctor and ask to go to another pain management office. I've had enough of this one.
17 people like this
17 responses
• United States
17 Jun
saddened this's happened yet 'gain, hon. yup, i'd be seein' 'bout a new place asap. 'lso 'd be lookin' fer a review site to give my 2 cents 'bout their disregard.
6 people like this
@simone10 (30828)
• United States
3 Jul
You got that right! I already have a new doctor to go to. Now I will give my review.
3 people like this
• United States
3 Jul
@simone10 i'm so glad ya found 'nother 'n hopefully they'll treat'cha proper - from the appointment thingy to the doc.
3 people like this
@simone10 (30828)
• United States
4 Jul
@crazyhorseladycx let's hope so. They sure couldn't be any worse
2 people like this
@CarolDM (32754)
• United States
17 Jun
I always call the day before my appointments just to be sure. Sorry!
5 people like this
@simone10 (30828)
• United States
3 Jul
In my 63 years, I have never had to call to confirm an appointment. This is the first time this has happened. I'm not going back to them.
1 person likes this
@BelleStarr (46276)
• United States
17 Jun
I have never heard of such a thing, that is ridiculous. It's one thing with say a surgeon, they could have an emergency but pain management? Yes, I would change as fast as possible.All of our doctor's offices call us two days in advance to confirm.
4 people like this
@simone10 (30828)
• United States
3 Jul
Yes, I could understand a surgeon. I already have an appointment with another doctor.
2 people like this
@Corbin5 (149360)
• United States
17 Jun
I think making a change is a very good idea.
3 people like this
@simone10 (30828)
• United States
3 Jul
I do have an appointment somewhere else now.
1 person likes this
@Corbin5 (149360)
• United States
3 Jul
@simone10 That is good news!
1 person likes this
@simone10 (30828)
• United States
4 Jul
@Corbin5 yes, i am happy about it!
@DianneN (122372)
• United States
18 Jun
Oh, how awful for you! I can’t believe they didn’t contact you. Once is bad enough, but twice is ridiculous. I hope your doctor can suggest a better place.
3 people like this
@simone10 (30828)
• United States
3 Jul
Yes, it is ridiculous! I haven an appointment with another pain management office.
1 person likes this
@cacay1 (42607)
• Cagayan De Oro, Philippines
10 Jul
@DanneN, very unprofessional. They lack good manners and right conduct.
2 people like this
@simone10 (30828)
• United States
11 Jul
@cacay1 yes they really do!
1 person likes this
• United States
19 Jun
That's frustrating especially if they changed it and didn't notify you. Good idea to see if you can find another pain management office to go to.
3 people like this
@simone10 (30828)
• United States
3 Jul
This is the second time in a row that they have changed my appointment without letting me know.
1 person likes this
@Susan2015 (24968)
• United States
18 Jun
Yes it might be time to go somewhere else.
3 people like this
@simone10 (30828)
• United States
3 Jul
It definitely is. I can't believe this happened two days in a row.
2 people like this
@LadyDuck (230432)
• Switzerland
18 Jun
I cannot believe it, I remember you wrote that they pretended to have sent a text message but you never received it. The next time call them before going there.
2 people like this
@simone10 (30828)
• United States
3 Jul
I won't be going back, I have an appointment somewhere else.
1 person likes this
@LadyDuck (230432)
• Switzerland
4 Jul
@simone10 You are right, they do not seem serious.
1 person likes this
@simone10 (30828)
• United States
4 Jul
@LadyDuck they had three ways to reach me. By landline, my cellphone, and my brother's cellphone. There was a time months ago when they couldn't reach me so they called my brother.
1 person likes this
@just4him (162243)
• Green Bay, Wisconsin
17 Jun
I'm sorry they changed your appointment without telling you. I know I had to contact my doctor to verify an appointment. When I went in I asked why they didn't contact me to verify. She said I needed to sign a paper giving them permission to call. I signed it.
2 people like this
@simone10 (30828)
• United States
3 Jul
I signed that on my first visit.
2 people like this
@just4him (162243)
• Green Bay, Wisconsin
3 Jul
@simone10 Then there's no reason for them not to contact you about the change.
1 person likes this
@simone10 (30828)
• United States
4 Jul
@just4him they say they did but I never received any call from them.
1 person likes this
@kareng (13796)
• United States
17 Jun
I don't blame you one bit. You shouldn't have to put up with this kind of BS.
2 people like this
@simone10 (30828)
• United States
3 Jul
You got that right! I already have an appointment somewhere else now.
1 person likes this
@kareng (13796)
• United States
6 Jul
@simone10 Good. I hope the new place is much better in every way.
1 person likes this
@simone10 (30828)
• United States
6 Jul
@kareng I hope so. They were extremely nice over the phone.
1 person likes this
@thelme55 (19463)
• Germany
26 Jun
Oh my! That is indeed very annoying. Can´t you phone them before driving there?
2 people like this
@simone10 (30828)
• United States
3 Jul
I could but I shouldn't have to. I have never had to call to verify an appointment.
2 people like this
@cacay1 (42607)
• Cagayan De Oro, Philippines
10 Jul
@theme55, she has replaced her doctor. The previous was so mean .
2 people like this
@thelme55 (19463)
• Germany
10 Jul
@cacay1 If it is a mean doctor, better find another one.
1 person likes this
• Wheat Ridge, Colorado
6 Jul
Such nonsense I tell you they cant do anything right
2 people like this
@simone10 (30828)
• United States
9 Jul
No they can't! I have an appointment in September with a new pain mgm. So, i just have to keep going to this one now until September.
1 person likes this
• Wheat Ridge, Colorado
9 Jul
1 person likes this
@cacay1 (42607)
• Cagayan De Oro, Philippines
10 Jul
That doctor is sick Miss Oshy
1 person likes this
@marlina (84491)
• Canada
21 Jun
Very unprofessional of them.
2 people like this
@simone10 (30828)
• United States
3 Jul
Yes, it really is unprofessional! I have an appointment somewhere else so i won't be going back.
1 person likes this
@cacay1 (42607)
• Cagayan De Oro, Philippines
10 Jul
@marlina, we have the same description to her doctor. Better she had decided to find a better and professional doctor .
2 people like this
@marlina (84491)
• Canada
10 Jul
@simone10 , I do understand this a lot.
1 person likes this
@jstory07 (80164)
• Roseburg, Oregon
19 Jun
Did you tell them they should let you know when the appointment is changed.
2 people like this
@simone10 (30828)
• United States
3 Jul
Yes i did. They say they did, both times. But, the have our landline number, cell phone number, my tablet number and my email address. They even have my brothers number and have called him in the past when the couldn't reach me. I never received anything on any of those numbers.
@andriaperry (83515)
• Anniston, Alabama
17 Jun
Yes! that is the best thing to do.
2 people like this
@simone10 (30828)
• United States
3 Jul
I think so too. It's already done
@LowRiderX (10954)
• Serbia
5 Jul
This is something that happens here too, not so often, but it does happen and it irritates me
1 person likes this
@simone10 (30828)
• United States
6 Jul
It is very irritating and frustrating!
2 people like this
@LowRiderX (10954)
• Serbia
7 Jul
@simone10 It's irresponsibility and nothing more, I thought it was just happening here
2 people like this
@simone10 (30828)
• United States
10 Jul
@LowRiderX no, it happens here too.
1 person likes this
@cacay1 (42607)
• Cagayan De Oro, Philippines
10 Jul
So inconsiderate and frigid doctor and staff .
1 person likes this
@simone10 (30828)
• United States
11 Jul
Yes, it is! But, I am seeing another doctor in September.