Not a good dinner

@Bensen32 (28658)
United States
August 10, 2019 7:16pm CST
Just got back from having dinner with some of the family for my nephews birthday. He hit the big 25 We all met at Buffalo Wild Wings, that is where he picked to have dinner. Although it would not have been my choice. I did enjoy getting with the family and catching up with everyone. Got to see mom and sisters which we usually see each other at least once a month but the nephew and two nieces (they are 23 and 20) I don't see them often. You know how it is when your in the early 20's you don't have time for your mom and dad let alone an uncle. I have never been a big fan of Buffalo Wild Wings, I have always thought they were over priced for what you are getting. Today was no different. I went with something simple, a Swiss cheeseburger and fries. I asked how big the burger is wondering if I should get a double or single. He said 7 ounce, I don't know about you but I could not imagine how big that might be. I decided I would just go with the single cause I didn't want to waste food. I should have went with the double. He came with the burger and I thought it was one of those sample burgers. It didn't even fill the palm of my hand. I asked the server if he had accidentally ordered me the kids meal. There were not very many french fries on the plate either. He said no that is the adult plate. I looked around and I swore I turned into a giant, why was every ones meals so small? I also ordered it with bacon and it didn't come with bacon, I had to ask 3 times to get some mustard. This tiny baconless burger cost me $10.99. The service was so slow and they screwed up 4 of the 10 meals. I was halfway done with my meal before he finally brought my drink that I had asked for about 4 or 5 times. This was the worse service I have ever had there and the food was so small and really was not that good. It was very disappointing. I told the family that I was going to complain to the manager and they tried to talk me out of it. But I did it anyways. I started off by telling the manager we already paid and I'm not looking for a hand out but wanted to tell him how disappointed I was with it and told him everything. He said "oh alright I will let the server know". I stood there for a second to see if he had anything else to say and he didn't. That really made me mad but I held my temper and just said, "Well, at least I see why the service lacked, because you could give a sh!!, you're not even going to say sorry or ask how you could improve" I just turned and walked away. I wont be going back there ever again.
6 people like this
7 responses
• Agra, India
11 Aug 19
I can understand. The party turns into a disaster if it is not managed properly
1 person likes this
• Agra, India
11 Aug 19
@Bensen32 yes.... but food is also an important element
1 person likes this
@Bensen32 (28658)
• United States
11 Aug 19
Well the conversation was good and I enjoyed the time with the family all the same.
1 person likes this
@Bensen32 (28658)
• United States
11 Aug 19
@amitkokiladitya I suppose it is, but I would rather have good company than good food.
1 person likes this
@sophie09 (34230)
• Indonesia
11 Aug 19
hmm not a very good manager
1 person likes this
@Bensen32 (28658)
• United States
11 Aug 19
Not at all, guess he doesn't care about the place or something.
1 person likes this
@Bensen32 (28658)
• United States
11 Aug 19
@sophie09 Yes, if that is his way of handling customers I think they need a new manager.
1 person likes this
@sophie09 (34230)
• Indonesia
11 Aug 19
@Bensen32 he needs to be replaced i think
1 person likes this
@LadyDuck (502491)
• Italy
11 Aug 19
Oh my goodness, this does not seem to be a place where to go, slow, overpriced and they even miss to give you what you asked. I hate when it happens.
1 person likes this
@Bensen32 (28658)
• United States
11 Aug 19
Yea, was not happy. I have only been to that one in that town, there are others in different towns and I have heard good things about them so maybe it is just this one place.
@Tampa_girl7 (54715)
• United States
11 Aug 19
Their salads are even over priced.
1 person likes this
@Tampa_girl7 (54715)
• United States
11 Aug 19
@Bensen32 probably so.
1 person likes this
@Bensen32 (28658)
• United States
11 Aug 19
Oh really? I never had their salad so I wouldn't know but I can only assume that everything on their menu is over priced.
1 person likes this
@andriaperry (118793)
• Anniston, Alabama
11 Aug 19
Home office! That is who you need to talk to, let them know you do not want anything but to tell them how bad that place sucks and you will tll everyone..... they never wanna hear you are telling people.
1 person likes this
@Bensen32 (28658)
• United States
11 Aug 19
Yea, I have done that before but this time I guess I just don't care that much, it's a place I just wont ever go back to.
@CarolDM (203396)
• Nashville, Tennessee
12 Aug 19
I feel your frustration. This happens way too often these days.
1 person likes this
@Bensen32 (28658)
• United States
13 Aug 19
Yes it does, remember the days of good customer service? Man, I miss those days.
@xFiacre (14785)
• Ireland
11 Aug 19
@bensen32 And if you did return they might not let you in!! Places like that need to lose a lot of customers before anything changes.
1 person likes this
@Bensen32 (28658)
• United States
11 Aug 19
Yea, I'm sure they could careless if I never come back but I will feel good knowing they will not be getting my money.