How Amazon.com has failed me.

I wonder what led them to think that your AOL account had been hacked. Sounds like a typical random response to put the blame on you from Customer Couldn't-Care-Less to me! I wonder why they didn't suggest that it was your Amazon account that might have been compromised or (much more likely) that the items you were asked to answer questions on were things that you had looked at or even things that OTHER people had looked at (or bought) after buying something you bought or looked at (yes, I know, it gets pretty complex round about there, but you know Amazon!). Regarding passwords, you can either write them down in a place you keep secret or you can use a password manager. I like LastPass (free to use for one device) but there are others. Don't trust your browser to store your passwords, however. That information is stored on your PC and can fairly easily be accessed by hackers, even though it's usually encrypted. Password managers like LastPass store your sensitive information on their servers and, since that is their business, they do make sure that it's well encrypted and secure. Of course, it's security is up to you: all of your data depends on ONE master password and, if you don't make that very secure, that's your lookout!

Yes...they should be careful but the hardly pay attention towards this.

I have always had good experiences with Amazon.

I don't know why this is happening. I've always had a good experience with Amazon.

Sometimes it's better not getting involved and not make any comment on certain things.

This isn't a glitch they just want u to leave a good review of product u never purchased

I was banned from putting up new reviews! Their reason was because I used saving codes frequently. So what? I'm still buying the product. It is really aggravating.

Typical customer service (???): “it’s not our fault.” I get that a lot from Honda because there’s a computer glitch in the radio computer that makes the whole dang thing reset out of the blue occasionally while playing the iPod: “It’s Apple’s fault.”

That is a weird glitch.

What a silly comment from Amazon. Even if your AOL was hacked what would have that had to do with people asking you questions about products you bought? I suppose they were hacked and your email account is now "public". No one can see my email account on Amazon.

So it's like your account is on the Amazon affiliate program? Anyway, is that patchouli for the hair? My wife used to buy the Patchouli soap but it's not in the market anymore.

That is indeed strange. I have provided a few reviews and answered a couple questions but they were legit.

@TheHorse Good for you for standing up for yourself and telling them you did not buy those things they are asking about.

Amazon has gotten too big for their own good I believe. I will order things every now and then, if I can't find them elsewhere but they are just too big and often the prices are not competitive.

I answer the questions when I can. I have not received any for stuff I have not bought. I dislike the ones where the seller messages you with i a few days of getting the item wanting you to review it. Some things you can but other things I want to keep and use for awhile before I leave a review.

I've read that a lot of reviews on Amazon turned out to be fake. Maybe that's what they're doing, using your name for a product you never bought.

That seems very strange.

I have no doubt it is no glitch but Amazon itself at work. Somehow this benefits their business. Amazon is a big snake in the grass.

They like to use fake comments to show as if a lot of people buy the product Such a shame