Getting another one and catnip

@prinzcy (22631)
Malaysia
April 8, 2021 9:17am CST
I contacted the seller last night. He apologized multiple times, offering to send me refund via Shopee wallet, the shopping platform e-wallet. I asked him to send me another pack instead. In the meantime, I'll extend the guarantee which will give me time until the 13th in case of fraud. I am trying to give a chance to local seller, that's why I didn't file for refund straight away. They might get penalty if I do that. So today he send me pictures of the parcel, tracking id and even free gift, catnip and apologized again. I am waiting for the parcel to arrive. Maybe in a day or two.
I ordered two packs of cat food for the kiddies. One kilogram each. When it arrived today (left on my shoes rack again[em]rolleyes[/em]), there's only one pack...
10 people like this
10 responses
@DocAndersen (37998)
• United States
9 Apr
that is very kind of you! we always try to shop local, but sometimes the lure of Amazon on the front porch, is hard to pass up!
1 person likes this
@prinzcy (22631)
• Malaysia
9 Apr
the lure of Amazon on the front porch That poor forlorn parcel.
@DocAndersen (37998)
• United States
9 Apr
@prinzcy good memory - and you made me laugh!
1 person likes this
@nela13 (41321)
• Portugal
8 Apr
It is nice of him apologized, hope you receive it soon.
1 person likes this
@prinzcy (22631)
• Malaysia
9 Apr
I hope so too. I still didn't open the pack that I received in case of anything.
1 person likes this
@nela13 (41321)
• Portugal
10 Apr
@prinzcy it is better that way.
1 person likes this
@msdivkar (21582)
• India
8 Apr
The dealer rightly felt sorry for the lapse in supply. Good that you got your material as ordered. Hopefully material will arrive as scheduled.
1 person likes this
@prinzcy (22631)
• Malaysia
9 Apr
I hope so too. The kittens need the right food for them.
1 person likes this
@msdivkar (21582)
• India
9 Apr
@prinzcy You are right. Such mischief is intolerable.
1 person likes this
@just4him (240156)
• Green Bay, Wisconsin
8 Apr
I'm glad he's apologetic and sending out a new package with a gift.
1 person likes this
@prinzcy (22631)
• Malaysia
9 Apr
He has good work ethic
1 person likes this
@just4him (240156)
• Green Bay, Wisconsin
10 Apr
@prinzcy That's good he does.
1 person likes this
• United States
8 Apr
Sounds like he's willing to keep you as a customer and hope that you get your package quickly. It's nice that he added catnip as a bonus
1 person likes this
@prinzcy (22631)
• Malaysia
8 Apr
The cats would certainly love the catnip. I love such business ethic. If you make mistake, just apologize and we'll work on it.
1 person likes this
• United States
8 Apr
@prinzcy back in the days when I had cats it was so much fun watching them with catnip
1 person likes this
• Philippines
9 Apr
I hope you'd get the parcel real soon.
1 person likes this
@prinzcy (22631)
• Malaysia
9 Apr
I hope so too. It already arrive in the northern area so it won't be long now.
@CarolDM (127022)
• United States
8 Apr
That sounds like a good response and apology from him.
1 person likes this
@prinzcy (22631)
• Malaysia
9 Apr
I am willing to work with such seller any day. He has good work ethic.
1 person likes this
@marguicha (170846)
• Chile
8 Apr
Errors happen. It seems that you´ll get what you want.
1 person likes this
@prinzcy (22631)
• Malaysia
9 Apr
That's why I am willing to give him a chance.
@Tampa_girl7 (44976)
• United States
8 Apr
I hope that you get it soon
1 person likes this
@prinzcy (22631)
• Malaysia
8 Apr
I hope so too. I've checked earlier on and the parcel is moving to the capital state.
@BelleStarr (59054)
• United States
8 Apr
I hope it all works our.