Question: What is the worst restaurant service you've experienced?

@Shavkat (137215)
Philippines
May 7, 2021 9:03pm CST
Let me share my worst experience in a restaurant when being served by a waitress. I received the meal which I did not order. When I told this to this waitress, she freaked out that that they do not have the food I ordered. Instead of apologizing, she just managed to say, "Take it or leave it." Of course, I did not take it and called her manager about this concern. I demanded to reprimand a sanction or something to her. Then, I left shaking my head. What would you say to the waitress or waiter in this situation? Any similar experiences like me? Image Credit: media1.moneywise.com
10 people like this
9 responses
• Shenzhen, China
8 May 21
once i ordered some dishes at a restaurant,but the waitress told me one dish is in shortage,then she suggested me to order another one instead,i accepted.Never met the matter the waitress change dish to another one without your agreement.
3 people like this
@Shavkat (137215)
• Philippines
8 May 21
It should be done in that way. This waitress did not give good customer service. She should have informed me about it.
1 person likes this
@slianty (399)
• Indonesia
8 May 21
One day I had to wait for food for almost 2 hours. their excuse is that one of the chefs didn't come in, if that's the case they should limit the number of guests
2 people like this
@Shavkat (137215)
• Philippines
8 May 21
That's a bad thing to experience. I will really be in a rage if it happens to me.
@prinzcy (32322)
• Malaysia
14 May 21
Not too bad experience. Once I waited for half an hour, yet no one came to take our orders. I walked out and leave afterwards. If I were meaner, I should be like my aunt. She waited that long and someone did finally take her order. She ordered her food, then she got up and left.
1 person likes this
@Shavkat (137215)
• Philippines
15 May 21
I would not endure the waiting part. I will also walk out
1 person likes this
@LadyDuck (458107)
• Switzerland
8 May 21
I never had an experience like yours and of course I would have also called the manager.
1 person likes this
@Shavkat (137215)
• Philippines
9 May 21
I am glad you didn't/ It was really bad customer service.
1 person likes this
@Shavkat (137215)
• Philippines
9 May 21
@LadyDuck I agree. It is a common thing that they need to take this matter seriously
1 person likes this
@LadyDuck (458107)
• Switzerland
9 May 21
@Shavkat I cannot imagine a restaurant surviving here should a waiter say something like this to the clients... not even at McDonald's.
1 person likes this
@DaddyEvil (137142)
• United States
8 May 21
I've never had an experience like that. I would be very upset and talked with the manager, too.
1 person likes this
@Shavkat (137215)
• Philippines
8 May 21
It is also my practice to ask the manager's time to deal with this matter.
1 person likes this
@Shavkat (137215)
• Philippines
8 May 21
@DaddyEvil I hope she will if not bye-bye to her job.
@DaddyEvil (137142)
• United States
8 May 21
@Shavkat It can't hurt and maybe she will learn not to do that to anyone else.
1 person likes this
@Rashnag (30598)
• Surat, India
11 May 21
Thankfully not. Feel sorry for you. Take care
1 person likes this
@Shavkat (137215)
• Philippines
15 May 21
It happens for a reason and learns something from it.
1 person likes this
@Rashnag (30598)
• Surat, India
15 May 21
@Shavkat ok dear
@RebeccasFarm (86754)
• United States
8 May 21
I did not have any bad experience
1 person likes this
@Shavkat (137215)
• Philippines
8 May 21
I am sure you handled them gracefully.
@Janet357 (75656)
8 May 21
I would get mad. Why would she give me the food I did not order. My husband has a lot of bad experiences. I don't have.
1 person likes this
@Shavkat (137215)
• Philippines
8 May 21
I agree. I cannot even comprehend why she did this. Perhaps there is a mixed-up of orders and she's trying to give a good alibi, which did not work for me.
@ZedSmart (19753)
• Philippines
8 May 21
Don't have similar experience. When the food is not available, they always managed to inform. Too bad for the waitress deciding in your behalf.
1 person likes this
@Shavkat (137215)
• Philippines
8 May 21
Too bad for her. I guess she needs to be trained and oriented again what's the nature of her job.