Have you got the compensation from the delivery express?

compensation
@youless (112140)
Guangzhou, China
September 29, 2022 10:52am CST
Most of the time I feel satisfactory to the express delivery. Occasionally if it is late, it will be OK and I won't complain about it because I know the delivery staff have a hard work. Perhaps I have a little bit more packages, so I am "famous" to them. In the past they could deliver a package to me even if the address was not detailed. And a delivery staff even knew my full name and he just didn't know my ID number. In brief, I have a good relationship with the delivery staff. Several days ago I redeemed the points to a portable USB lamp from my ISP. However, the express company lost it somewhere and they couldn't find it anyway. Then they paid for my loss. The compensation is OK but somewhat I didn't feel happy to it. It is likely the staff paid for the compensation.
6 people like this
6 responses
aidaa
@sickly09 (861)
• Indonesia
29 Sep 22
I've also lost my stuff on expeditions. And lucky they want to replace it. It's just that I still feel bad, because it's probably the courier who replaced it.
2 people like this
youless
@youless (112140)
• Guangzhou, China
30 Sep 22
I will accept if they will buy me that USB lamp but somewhat it is not available in all online stores and therefore they had to offered me the money as compensation.
2 people like this
aidaa
@sickly09 (861)
• Indonesia
30 Sep 22
@youless So have you bought a new one to replace it?
1 person likes this
youless
@youless (112140)
• Guangzhou, China
30 Sep 22
@sickly09 No, it is not available in all online stores.
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celticeagle
@celticeagle (159606)
• Boise, Idaho
30 Sep 22
Glad that they did reimburse you for your loss.
2 people like this
youless
@youless (112140)
• Guangzhou, China
30 Sep 22
Actually they offered me this kind of compensation and I can't think out a better way. As there is no way to buy that USB lamp.
2 people like this
celticeagle
@celticeagle (159606)
• Boise, Idaho
30 Sep 22
@youless .......Best way to go then I guess.
1 person likes this
OceanTiara
@RebeccasFarm (86839)
• United States
29 Sep 22
Yes if it is late here I get the refund from Amazon. They charge a small fee for express delivery at a time of day. But they are often late and do not arrive.
2 people like this
youless
@youless (112140)
• Guangzhou, China
30 Sep 22
Usually Amazon will provide good service.
2 people like this
Judy Story
@jstory07 (134743)
• Roseburg, Oregon
30 Sep 22
My delivery service has never loss anything so I am happy with them.
1 person likes this
youless
@youless (112140)
• Guangzhou, China
30 Sep 22
That is great!
1 person likes this
solxee
@sol_cee (38222)
• Philippines
30 Sep 22
Yes, it’s possible it’s deducted from the staff member’s salary. The company itself would never pay it from its own pocket
2 people like this
youless
@youless (112140)
• Guangzhou, China
30 Sep 22
I think so, too. The package was not insuranced.
1 person likes this
Judy Evans
@JudyEv (326340)
• Rockingham, Australia
30 Sep 22
I haven't had anything go missing thankfully. It's all very well getting compensation but it's still annoying that you have to go through the whole process again to get when you want.
2 people like this
youless
@youless (112140)
• Guangzhou, China
30 Sep 22
I didn't do much for my lost package. The express company offered me the compensation and it was done in a day.
1 person likes this
Judy Evans
@JudyEv (326340)
• Rockingham, Australia
30 Sep 22
@youless But what if it was something you wanted in a hurry? Then it could b e quite an inconvenience.
1 person likes this