Middle of the month due dates....

Canada
July 25, 2023 9:58am CST
....Don't work for someone on a fixed income. My phone service provider keeps changing my bill due date. It used to be on the 24th of the month and the new billing cycle would begin on the 28th. This month the due date on my phone bill was the 19th. I can't pay it until the 27th. I think they do that so they can charge me a bundle in late fees on top of my regular amount. Scammers!
6 people like this
8 responses
@hillhjill (23664)
• United States
25 Jul
That's just terrible that they do that..when we are on a fixed income it's hard on us if dates change.
2 people like this
@yukimori (10143)
• United States
25 Jul
You might be able to call the customer service number and have them change it to something that works better for you. That's something all of the major carriers in the U.S. offer, at least.
1 person likes this
• Canada
25 Jul
I've tried that and was told there was nothing they could do.
1 person likes this
@AmbiePam (85687)
• United States
25 Jul
I absolutely agree with you. I had an issue last night that was very similar, and it’s so frustrating!
1 person likes this
• Canada
25 Jul
IMO I think the due date should be 28 days from when the bill cycle begins. It's ludicrous the amount of 'late' fees they charge.
1 person likes this
@RebeccasFarm (86828)
• United States
25 Jul
Yes they are sneaky.
1 person likes this
@DaddyEvil (137142)
• United States
25 Jul
Phone companies in the US do a 30 day billing cycle. So when the month has 31 days or 27 days, that throws your due date out of sync. I'm sorry you're having a problem with it.
1 person likes this
@thebos (5779)
• Kisumu, Kenya
26 Jul
That is accually bad, brings inconvenience
1 person likes this
@snowy22315 (170589)
• United States
25 Jul
I would talk to them. Most places will allow you to change your due dates if you ask them.
1 person likes this
@rebelann (111268)
• El Paso, Texas
25 Jul
Holy cow, that's no fun at all. I've got Verizon and they don't change my due dates thankfully.
1 person likes this