Delivery screw up

Tweet

Sunday, I went to get tiles for our living room bathroom that we are remodeling. A few days later, I told the contractor how much tile I ordered and he told me that I should get two more boxes so he doesn't have to use any cut leftovers. I wish he had told me that right away so I wouldn't have to deal with another order. I called the store and told them I need extra tile, asking if they can add it to the existing shipment of the original order. (The tile is shipped from a warehouse and not by the store.) Thankfully, it could be done. Tile was supposed to come either Tuesday or Wednesday but it did not. I called the store to find out what's going on. After contacting the place they order tiles from, they called me back and told me the shipment was delayed so the two extra boxes can be shipped at the same time. The new delivery was going to happen today. I waited for half a day but no one came. I thought they weren't going to come today so decided I will leave the house to run some errands. But then I changed my mind and decided to wait some more, just in case. Good thing I did because the tile finally came. Not sure what would've happened with the delivery had I not been home. It looked like there wasn't enough tile so I asked the driver if that's all the tile. He said that it is. When he left I counted the boxes and it turned out that two boxes (the extra ones I had ordered) weren't there. I called the store and told them I am missing two boxes. They called the company and found out that the order was received but was not sent to the warehouse. They will send me the remaining tile tomorrow. Of course, no delivery window was given to me so I have to sit and wait until they come. I am not sure how the tile will come but I hope they will be able to fit it into the garage. There is already a big pallet with today's delivery by the garage door. It will rain tomorrow and I don't want them leaving it in the driveway.