Didn’t expect this

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I went to Whole Foods Market on Saturday and one of the things I bought were jewel yams. Looking at the receipt after checking out I noticed that they were scanned at $2.69 per pound instead of $2.49 per pound. To make sure I wasn’t wrong I went back to the produce department to double check the price. It was indeed the $2.49 one. I wasn’t going to let it slide so went to customer service to get a price adjustment. I told the lady what happened. Instead of giving me back the price difference she gave me a full refund and handed me back the yams. The receipt said the reason for the refund was “changed mind/I didn’t take this.” Of course I wanted this item and didn’t change my mind. I was surprised that this happened. For one, she didn’t even go to the produce department to see if the price I told her was actually the correct price. She just took my word for it. And then she gave me a full refund instead of a price adjustment. Was she too lazy to do it, didn’t know how to do it, or is this their policy to give a full refund and let the customer actually keep the item if they make a mistake during checkout? I think this happened to me before some years back, except it was with bananas.