Had to return the sneakers

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The Nike sneakers that I ordered Monday from Dick’s Sporting Goods were delivered the next day. I was very surprised it took that fast. The shipping box they came in was way bigger than the sneakers. There was no packing slip or order receipt inside. Instead of being in a box they were in a plastic bag. They weren’t wrapped in any paper. And they were not stuffed with anything inside either. There was no price tag on them, which I found weird. I cut open the plastic bag and looked over the sneakers. One of them was bunched up close to where the Nike logo is. And they were slightly dirty there as well. There was no way I was going to keep them. They had to go back. I went to the store to return them. They didn’t have these sneakers in the store so couldn’t do an exchange for another pair. Went to the register for a refund. It was successful, however, the refund amount that is supposed to go back to my credit card included only the price I bought the sneakers for. The $8.99 I paid for shipping wasn’t refunded. At least according to the receipt the cashier gave me. I don’t know if that was an oversight or if that’s their return policy, that you don’t get the shipping fee refunded when making returns. Either way, it’s upsetting that I lost $8.99. And on top of that I don’t have the sneakers I really wanted.