Next doors builders have smashed our fence !

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The people that bought the house next to Moms have just smashed her fence. They were knocking out some bricks and a huge boulder type thing fell with an almighty bang !!! Next thing i knew I heard my Mom saying ...Look at my fence ..... I went into the kitchen and saw that two panels of our fence had been knocked clean out. My Mom was clearly very distressed so I went out to have a word with them, to make them aware and also remind them to be more careful. I had to call them several times to make them come over to me as they could clearly see me but were trying to ignore me. I tried explaining but there English is very limited .....or seemed that way at that moment in time ..... No sorry ..... Just told me the bricks are heavy ... A five minute ' chat ' happened and i came inside and rang the new owner to make her aware.... She did say she was sorry and would arrange for the fence to be replaced..... I hope she is a woman of her word ..... My Mom is 87 now and usually lives alone so she can do without this sort of stress.