A.I. - Absolute Ignorance
By kay lar
@jaylar (3608)
Kingston, Jamaica
June 2, 2026 5:02pm CST
A friend of mine was looking for a specific person. He was barking her name into his A.I. controlled phone. This went on for about three minutes.
I went inside, activated my laptop... which has no A.I. and posted a question. I got the woman's address and phone number.
I wrote it down and went over to him, handed him the paper saying; there is a reason why it is artificial intelligence.
I have suffered with various companies who communicate with the public via A.I. I keep demanding an 'agent' and eventually I am connected to a human.
I suspect that in a short enough time various businesses will advertise that they have human operators and their revenue will explode
11 people like this
10 responses
@Jehanne (1697)
• Philippines
16h
I did have struggle communicating my concern due to they used AI to response but gladly I did found a way how by searching reviews.
And one reviews tells me to keep requesting "real agent please" to the bot. Thankfully that works though it really takes time.
2 people like this
@celticeagle (189586)
• Boise, Idaho
12h
I think some businesses will charge to speak to a human but do most customer service by A I. I'd rather interact with humans.
1 person likes this
@yukimori (10193)
• United States
2h
My current employer switched to using AI call center agents a few months ago. It's been a universally awful experience for customers and employees, so naturally there are no plans to go back to the way it was.
Absolutely wild how almost nobody wants AI and every single company out there is trying to shoehorn it into their business model. Meanwhile, the general public is screaming for a bit of human connection from companies and would probably throw money at them if any of them bothered to listen... 
1 person likes this
@mininifty (112)
• Belmont, Michigan
15h
I am fascinated by AI technology in general, especially when it describes a photo for a blind person such as myself, but yeah, some companies overuse it, and when it fails, you just wish you had someone to talk to.
1 person likes this
@kaylachan (84587)
• Daytona Beach, Florida
16h
It's not Ai's fault, it's often user error. Did it occour to you, you were able to find the person easier because you knew what to type, and where to search? Where as your friend didn't? Did you know, your laptop uses Ai, even if you don't think it does? It used Ai, to go through the database to pull up what you searched.
Ai isn't always the problem, but we like to blame it for everything, because we don't know how to use it.
1 person likes this
@jaylar (3608)
• Kingston, Jamaica
15h
the fact the AI is programmed in such a way it will not 'read into' something like a human would. I suspect there will be a pile of disasters before humans are reinstated in some areas... while AI will rule.
BTW it is not A.I. on the computer... the computer has a programme and you give it orders.
1 person likes this
@wolfgirl569 (135331)
• Marion, Ohio
15h
I don't use it myself and I will do the push button for this and that. But when it comes time to actually talk I demand a human
@BACONSTRIPSXXX (17950)
• Torrington, Connecticut
2h
That’s a funny but interesting example of the difference between technology and real-world usefulness. AI and automated systems can be helpful, but they definitely still have limits, especially when dealing with specific requests or customer service. I think a lot of people still value having a real human to talk to when things get frustrating.
@Shiva49 (28334)
• Singapore
Just now
Once we get used to a particular technology, they change it.
And some applications require latest software updates which phones/laptops of a few years ago cannot take.
AI is still evolving and it will do so all the time till something else takes over.
We are always on a catching up mode.
Talk of "user-friendly" customer service
