Second attempt partially unsuccessful

@lovebuglena (52361)
Staten Island, New York
June 25, 2026 4:31pm CST
After making a second attempt of ordering Bounty paper towels and toilet paper for my mom from Walmart, I ran into the same issue as last time. While the toilet paper was thankfully delivered today, the Bounty was not. When I log into my Walmart account it is showing delivery from store for the Bounty instead of regular delivery, which it originally said for both items. I received an email that they ran into a delivery issue and brought my order back to the store. While they said they will try to deliver it again later today I doubt that it’s going to happen. I have a feeling that they’re never going to deliver the Bounty to my mom. If that’s the case, I wonder if they’re going to charge me for shipping because without the Bounty I am below the $35 shipping minimum.
6 people like this
4 responses
@AmbiePam (121730)
• United States
20h
They shouldn’t charge you more since they initially accepted your order.
2 people like this
@lovebuglena (52361)
• Staten Island, New York
18h
That’s good! I do hope Bounty comes instead of being cancelled.
1 person likes this
@porwest (113145)
• United States
6h
I am glad I don't have to deal with this sort of thing.
1 person likes this
@lovebuglena (52361)
• Staten Island, New York
1h
Hate that there is no Walmart in NYC. I prefer to shop in store rather than online.
@RasmaSandra (98431)
• Daytona Beach, Florida
20h
I am trying to understand how you order. Is it for delivery straight from Walmart to your mom? Then a regular order whould be delivered right to her door. Why separate paper towels and toilet paper?
@lovebuglena (52361)
• Staten Island, New York
18h
I ordered the toilet paper and Bounty in one order and I made sure that both have shipping delivery selected. I guess they’re coming from different locations and that’s why it’s a separate delivery for each item. What I don’t understand is why one was delivery (shipped) and the other one was changed to delivery from store.
@Wrexxo (2604)
20h
they ran into a delivery issue..I have no idea what that it. Hopefully, the delivery will be successful this time
@lovebuglena (52361)
• Staten Island, New York
20h
I wish they would give me a specific answer as to what the delivery issue is, but they don’t. Neither does the Chatbot on their website when I ask it.
@lovebuglena (52361)
• Staten Island, New York
20h
I don’t understand why they switched the delivery from shipping to delivery from store when I selected delivery during checkout.
1 person likes this
@Wrexxo (2604)
20h
@lovebuglena it really sucks..I'd stop ordering from there website if I keep running into this same issue all the time..thank God there are many alternatives..hope it gets delivered today. Be optimistic
1 person likes this