Don't only hear what you want to hear

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People tend to want to hear only what they wish to hear, because human psychology is heavily influenced by the need for a sense of security, ego comfort, and validation. Humans are often not seeking objective truth, but rather reinforcement or justification for what they already believe or feel. Hearing different perspectives or criticism can trigger feelings of discomfort, a sense of being wrong, or an emotional threat, causing the brain to automatically reject that information.