How high are your cell phone bills? Do you go over minutes?

@rlshaw (872)
United States
February 1, 2007 9:21am CST
Do you feel like cell phone companies charge too much... I have never gone over my minutes then last month I get a bill for $500 dollars... I was so mad.. I called them and they said that at anytime they can drop a service without notification... I originally had 6pm - 6am.. free calls.. well they did away with it.. and with a teenager.. she talks nights... after argueing with them they finally took $250 off my bill ... and of course by the time you get your bill you have already started the next month so this months bill was high tooo... not as high but high enough.. once i found out the problem my daughter monitored her minutes... do you think its right for them to just drop a plan and not tell you?
6 people like this
64 responses
@stephcjh (32303)
• United States
1 Feb 07
I use a prepaid cell phone. the calling card is for 120 minutes for $30 a month. I hardly ever use a phone though, so it seems to last me a while. If you do not use your minutes up in one month, they are still good the next month. I never go over my minutes to use but I do run out of minutes sometimes.
@sedel1027 (17850)
• United States
2 Feb 07
Do your minutes expire? I have heard to stay away from pre-paid because all of the connection charges eat up the money you put on your phone. Some companies also have an experation date on minutes you purchase.
1 person likes this
@howard96h (11641)
• New York, New York
1 Feb 07
How can they do away with that with out telling you? Do you have a contract with them? If you do then it appears that they breached their end of the agreement.
1 person likes this
@rlshaw (872)
• United States
1 Feb 07
They told me that they don't put options like that on the contract because they can change at anytime...
1 person likes this
• United States
2 Feb 07
I never go over my cell phone minutes if anything I will go over my allowed number of text messages but lately I have been cutting back on those as well so that hasnt been a problem. Plus I have Cingular so I have a large amount of roll over minutes so its practically impossible for me to go over.
1 person likes this
@kash_if (201)
• Pakistan
2 Feb 07
yeaaa i goo over minutes for sure with my girls but its not that costly ... :_ or is it .. :P
1 person likes this
@anja31 (708)
• Canada
1 Feb 07
I dont have a cell phone, but me husband does. The bills that I have to pay is around the 55 dollars, CAD, which is not much. he doesnt call very often.
• United States
1 Feb 07
I have a prepaid cell phone for that exact reason. I usually try to spend around $30-40 a month. And only a few people have my cell number.
@raul109 (161)
• India
1 Feb 07
yeh they charge too much...if u take 2 phones of same provider then the charge between them them will be lesss
1 person likes this
• United States
1 Feb 07
Lol my parents have had many of big bills in the past lol they no longer have cell fones
1 person likes this
@writerx1 (807)
• United States
1 Feb 07
I do not think that it is right at all especially if it was a written agreement.
1 person likes this
@KrisNY (7591)
• United States
1 Feb 07
I had no idea that a cell phone company could change your plan without any notification- That sounds so illegal. How would you know and be able to change the way you use the phone? I would have fought this tooth and nail. I'm checking with verizon to see if they can do this- I would think they have to give you notification prior to changing the plan. Can you cancel the plans and switch to another now? Without paying the cancellation fee? You agree to certain terms for the 2 years (or how ever many you sign up for).. If they change those terms you should be able to cancel without any fees. Thanks for the heads up!
@kgwat70 (13392)
• United States
2 Feb 07
I think it is terrible that they did not tell you that they were dropping the plan. A good customer service oriented company would have sent some kind of notice to you before the plan was being dropped so that you will know. It is probably in the fine and small print in the contract that you signed, but I think they should still send notices of the change so you would know what to expect.
@kgwat70 (13392)
• United States
2 Feb 07
I have gone over my minutes a couple of times so I am more careful now of the outrageous charges for going over.
@coffeechat (1961)
• New Zealand
1 Feb 07
Dropping service or changing plan unilaterally. Do try to lodge a complaint with the Better Business Bureau in your location. Your phone company may settle because of the negative publicity. They probably have something in the fine print that allows them do do this. There are a number of other malpractices that cell phone companies have been accused of; these are: 1. Charging for dropped calls. If a call is less than 30 seconds, it is considered a dropped call. This happens because of line and interconnectivity issues. 2. You ring somebody and they do not even pick up the phone, and you get billed for the minute. Cellphone companies call this air-time and claim that you are using the infrastructure, so you should be charged. 3. Watch out for those "Roaming bills" They can sting. 4. Data charges - if you use your cellphone for data calls, watch the data charges. They are out to get the consumer, and because it is a new and booming industry, the regulators have not caught up with the operators. So almost anything goes. The subscriber needs to be vigilant. You could consider asking them for Internet monitoring, so you can log into their web-site and monitor the unbilled calls on a periodic basis, and not just wait for the bill to arrive.
• Romania
9 Feb 07
i have a cell phone whit recharging card....i dont have bills to pay...
@lsen06 (4998)
• India
7 Feb 07
i have pre paid cell phone.
• United States
2 Feb 07
No that isn't right! I think they should tell you. Those jerks sound like they're only out for the extra buck by not notifying you. This is one of many reasons why I use a pre-pay cellphone. I'm using as much as I put on it, and I can check to see how much money is left on my phone.
• Philippines
2 Feb 07
thay are really abusive!
@shekruse (678)
• India
2 Feb 07
hutch - Hutch was in Orange now Changed to PiInk (don't know the reason why)..
I'm in India using HUTCH a GSM Service. I've been using it since 2001, when it was introduced. My phone bills have been averaging at Rs. 600-700 every month. Though i have HUTCH 2 HUTCH 600mins Calls free i tend to exceed them most of the time coz i call my friends very often in case ofa problem wid my PC and also call ppl wid a different GSM service.
@tsuresh01 (821)
• India
2 Feb 07
no.. i dont charge much more.. and because i dont have mobile. only..i have..to.. get through mylot..only..
@missjackie (1357)
• Ypsilanti, Michigan
2 Feb 07
My bills are usually around $47 (after they charge the FCC taxes). I get 600 minutes a month and free calls from 7PM to 7AM. I have never gone over my 600 minutes though; even though they're only 40 cents a minute after that. I really don't use my cell phone very much, but I do need it, for when I go out. You never know when you'll need to make that important phone call. Plus, I'm afraid of what I'll catch on a public phone. No, it's not right for them to do that to you, without writing to you first. My cell phone company has always communicated with me (T-Mobile).
• India
2 Feb 07
u cant say anything about this because some ppl do fraud also the company sometime charges high but not this much but a bill of$500 is too high