A woman comes into my store.....

@Rosekitty (19443)
San Marcos, Texas
April 10, 2008 6:57pm CST
and says did you find a set of keys i lost a month ago?? Well I did and said it to her..so why are you looking for it now? She said i kept checking all the stores, and you were hard to find open...I said I'm open 7 days a week..maybe you just came after i closed.She said no you aren't here when i try to come to your store..why didn't you try to find me? Ok my point again is..What happened to Thank you for keeping my keys and I'm sorry I wasn't here sooner! Why do people make things harder than just being greatful? What is so bad about adding saying.."I've been so busy to get back to see if you had them", but trying to make me feel like its my fault they were lost?
7 people like this
13 responses
• United States
11 Apr 08
Well first of all I would be grateful you had them no matter what,and how are you suppost to find someone by a set of keys?I think it would be difficult,but hey I have heard weirder things.Maybe she should have called the store too,that way she could have found out if you even had them and found out the hours so she could come and get them while you were open.Its common sence really,but some people just like to be rude to others too.
@Rosekitty (19443)
• San Marcos, Texas
11 Apr 08
Hi Sassysammy.. Thats one thing i thought of too..why didn't she call me and ask? I could have saved her time of looking and wondering..plus my hours are on the front door and on the answering machine and its not that she's a first time customer either, but i may know her face but not her address or phone number. So if anyone loses keys put some kind of contact Number for the finder..it doesn't have to be yours,,like if you lose your DL you can plop that in any mailbox to be returned to sender.
1 person likes this
@snakequeen (1300)
• India
11 Apr 08
Let us be positive. It is not the tendency of all to pass the buck on to others.
@Rosekitty (19443)
• San Marcos, Texas
13 Apr 08
Positive it is! Thanks Snakequeen
• United States
13 Apr 08
I am, I hope, a positive person and I always try to be, it always feels better to be positive.. And again, everyone doesn't pass the buck on to others, but many people do.. Some people have a very hard time accepting the fact that they could be wrong about anything and it appears that this lady was not accepting the fact that she was in the wrong.. When someone does something nice for you, you don't thank them by getting mad at them, you thank them by giving them a sincere and resounding thank you!!! I am the type that thanks everyone for doing something nice for me, such as holding a door when I am going into a store. stepping back to let me pass, any little thing that is polite, I say thank you.. I have even said thank you to a few people who didn't deserve a thank you, but I said it anyway.. We are not out there for people to trample on, if you are having a bad day, say so, most people will listen to you vent for awhile.. I know that I am not here for someone to treat as they please, I will be as nice as possible and then some, but I will not be talked down to or treated in any way less that I would treat anyone else.. Being polite is a two way street and if someone is having a bad day, it is not the problem of others who just happen to be in their way at that particular time.. Hope everyone has a great day and please play nice now..
• United States
11 Apr 08
I am sure would have been glad to have found my keys. I think you you were fine to ask why she was looking for them now. I would have been a bit more grateful. But hey all was fine in the end. Te next time someone leaves keys charge them to get them bad. LOL Yes I mean it.
2 people like this
@Rosekitty (19443)
• San Marcos, Texas
11 Apr 08
Hi Giftsandbagscom! LOL...ok Mame..that will be a dollar a day at 30 days...LOL... I wonder if anyone would really do something like that???
1 person likes this
• United States
11 Apr 08
I would do it easy. You were doing them a favor to hold the keys and then you were treated like you owed her something. Please.... Take out your wallet mame your bill for storage is $30.00 or the sewer will eat your keys.
2 people like this
@DonnaLawson (4032)
• United States
11 Apr 08
It is so much easier if someone else is to blame for our mistakes, that way we don't make mistakes.. If it is your fault, then it surely isn't my fault.. Go figure.. I would have thanked you for having them and keeping them safe for me until I did get back to get them. But again, if it wasn't your fault, then whose fault was it, it couldn't have been hers, because she is apparently not the type to admit a mistake.. Keep up the good work and don't let them get you down.. You were not in the wrong about this.. She was.. Have a great evening, Donna
2 people like this
@Rosekitty (19443)
• San Marcos, Texas
13 Apr 08
Thanks Donna! haven't had her come back but i'm sure i haven't heard the last..maybe part 2 of this saga will transpire LOL..
• United States
11 Apr 08
I guess some people just do not want to take the blaime when blaime is due. It was not your fault and you could have thrown the darn keys away. I would have told you think you and been releived that I found them. Thank you for keeping the keys safe for that lady even if she was rude to you.
1 person likes this
@Rosekitty (19443)
• San Marcos, Texas
13 Apr 08
Thank you Teapotmom thats very sweet of you for saying that about keeping her keys safe..i appreciate it!
1 person likes this
• United States
13 Apr 08
If I lost my keys and you had them I would be so greatful that you did not throw them away. Did you find a cane by any chance? I left my cane somewhere about 6 months ago. It is made of cane wood. Nothing special but it fit me well. I have not been able to find one that is just right for me. If you have it I would be so greatful. LOL
1 person likes this
@Rosekitty (19443)
• San Marcos, Texas
13 Apr 08
Miss Teapot LOL...If i happen to find a cane i sure will hold it for you..come to Texas Much??? LOL
1 person likes this
@reeseyj (906)
• United States
11 Apr 08
You kinda put her on the spot and you should have just given her the keys not asked her why are you looking for them now. I think that was kinda rude. I know I would be peed off if someone said that to me, its like an accusation. Thats probably why she did not say thank you.
1 person likes this
@dodoguy (1297)
• Australia
11 Apr 08
Hi reeseyj, Your comments are very perceptive - and I have to say i agree with your assessment of the situation, at least to the extent that it's been described here. Of course, there may be more to the matter than can be conveyed in just a couple of paragraphs here on myLot. The customer's stance might have been aggressive from the outset, or there might have been more to the conversation than is disclosed here. I guess the way things turned out is better than the customer staggering out of the store and collapsing in the street with a set of keys embedded in her skull. I'll bet the customer would be wishing she'd just said "thank you" nicely and left quietly in that case.
@Rosekitty (19443)
• San Marcos, Texas
11 Apr 08
DoDoGuy LOL..staggering out with the keys...well almost thought that might happpen to me..and yes there was more to the story..thanks for mentioning that!
1 person likes this
@reeseyj (906)
• United States
11 Apr 08
Thanks dodoguy. I hope to goodness those were her keys. The fact that she didnt call is kinda wierd but on the other hand it is better to go in person to make sure they look for them and ask other employees if they seen them. I was thinking that the lady that started this post would be upset with my answer but you are very nice and it probably was the other persons attitude that was in the wrong.
@Hatley (164743)
• Garden Grove, California
12 Apr 08
Rosekitty that is sort of sad to blame you because she lost the keys. wow. It only takes a few seconds to say thank you.
1 person likes this
@Rosekitty (19443)
• San Marcos, Texas
13 Apr 08
Thanks Hatley..very kind of you to agree and a whole 15 minutes it took instead of a few seconds to say thanks and gotta go
@moneyandgc (3430)
• United States
11 Apr 08
People are always looking to pass the blame instead of accepting fault. Especially if they feel dumb. Sounds like she was making up excuses and then getting defensive when she was called out. She is lucky you even had the keys after all that time. It is not your responsibility to try and find the owner of them!
1 person likes this
@Rosekitty (19443)
• San Marcos, Texas
13 Apr 08
Thanks Moneyandgc yes its a shame people get defensive instead of embaressed cause thats what i would have been and thanking them sooo much
@Carolyn63 (1403)
• United States
11 Apr 08
Good grief. If I lose something of importance I immediately back track where I have been. Well, after I get done searching the car and the house and my purse, lol. A month later. Couldn't have been too important to her. You are right, she didn't need to make it sound like you are responsible for her actions, cause you aren't. Hasn't she heard of a phone? I know you have one.
1 person likes this
@Rosekitty (19443)
• San Marcos, Texas
13 Apr 08
Thats what i don't understand..How did she get home without keys?How come she wasn't back witin at least an hour? She was on foot and didn't look the type to be a street walker..well maybe LOL..and yes i have a phone Draggie..even though i'm dumb and can't find it half the time LOL....
@maddysmommy (16236)
• United States
11 Apr 08
Umm if the store wasn't opened when she checked it, why not call instead or if she was able to, slide a peice of paper through the door with a message? I think she lied and after a month, she realised that she left it at your store. If the keys didn't have a contact number or identification, how are you going to find her? She should of been grateful and thankful that you held onto the keys for so long. Most definitely putting the blame on you instead of herself. Some people!
1 person likes this
@Rosekitty (19443)
• San Marcos, Texas
13 Apr 08
Thanks Maddysmommy I have done this for others sliding a paper under their door and was very happy to help..this woman was all about herself though..a shame
1 person likes this
@sid556 (31006)
• United States
11 Apr 08
most people would be much more grateful that you hung on to them as you did. One would have to wonder just how important these keys were if it took her a month to go back to you. She must have had a clue to your hours as she was in there before in order to lose them there. And furthermore, would you really even have known how to track her down? People lose stuff and our store all the time and most are so grateful if it is still here, especially after a couple of weeks has passed.
1 person likes this
@Rosekitty (19443)
• San Marcos, Texas
13 Apr 08
Thanks Sid yes you would think grateful would be in her vocabulary or a Thank you! wonder how she got home without the keys?and yes the importance?
@lingli_78 (12846)
• Australia
11 Apr 08
oh yes... i can perfectly understand how you feel... i work in the customer service and i met many ridiculous customers that didn't even say thank you when i help them but yell at me... totally uncalled for... i usually just ignore them and if i have to, i will call security to chase them away...
1 person likes this
@Rosekitty (19443)
• San Marcos, Texas
13 Apr 08
Thanks Lingli Unfortunately no security to call and couldn't ignore her..she made certain of that LOL
@Bethany1202 (3433)
• United States
11 Apr 08
People like to blame others for things, especially when it has stressed them for some time. They don't want to take responsibility for their own actions. Most places won't even jold keys for that long. After two or three weeks they'd have probably figured no one was coming back for them and tossed them. She SHOULD definitely be grateful! It's not like a license where the address is written right there and it's something that can be mailed back to a person.
1 person likes this
@Rosekitty (19443)
• San Marcos, Texas
13 Apr 08
Thanks Bethany! you are absolutely right... and like you said people like to blame others and it looks like it was ME! for her to hit on