Really good customer service today!
September 29, 2008 1:57pm CST
I ran to Walmart this morning after dropping my son off at school to grab a few things I needed.(No, not where I had the good customer service experience.) I stood in the Electronics department for at least 5 minutes waiting for the employee to get off the phone and get something out of the case for me. She did not even acknowledge that I was standing there until after she hung up the phone. Rude. I meant to grab some new wiper blades for my car while I was there, but I forgot to. I remembered as I was driving past AutoZone, so I pulled in there to get them. I grabbed the book to see what size I needed and the guy behind the counter had it looked up for me before I even got to the right page in the book. Awesome! So, I take them up to the register and he is super friendly to my 20 month old daughter. Always a bonus. Then he tells me to let him know if I need help getting them on. He waited on the guy behind me and then came outside anyway and offered to put them on for me. Ok, I am liking AutoZone now. Then he told me to have a nice day, and waved at the baby before going back inside. Do you ever have one of those shopping trips when you have someone going out of their way to do a good job of customer service?
• United States
29 Sep 08
Unfortunately not as many as I have had like your experience at walmart...seems they have now changed the rule of being friendly to do whatever you want and ignore the customer....but yes ....there are still many places and people that do give great customer service and I always try to thank them in an extra special way for making me feel valued.