Trouble accessing MyLot

@catdla1 (6005)
United States
December 2, 2008 10:47pm CST
Has anyone here ever suddenly had problems posting or responding to discussions? A friend, Janeives43, suddenly cannot access her account here, although it looks normal to me. Her number of posts are that same, and her quality rating is also the same. She tried to send MyLot a message, but that doesn't work either. She did ask me to check for her, since she cannot do it herself. Does anyone have any suggestions?
5 people like this
7 responses
@ronaldinu (12445)
• Malta
3 Dec 08
The only problem that I have experienced that sometimes it is a bit slow. But I cannot say if the problem lies with my ISP or with mylot. ASk her to reboot or else to log in from another computer. Hope she succeeds.
2 people like this
@catdla1 (6005)
• United States
3 Dec 08
Sometimes I experience slowness too, especially if MyLot is updating their files. My friend has already tried accessing her account from other computers, including mine (and obviously I have no problem), but it doesn't work anywhere. Something in her account must have gotten messed up, I've been wondering if she may have been posting at the exact same time that her account was going thru the daily updating process. I'm have no idea what type of program MyLot is written in, but if there are multiple data files for each account, it's possible that posting a new discussion while an account is updating could cause an error of some sort.
2 people like this
@webeishere (36355)
• United States
3 Dec 08
But would that problem be occuring for this many hours afterwards? HAPPY POSTINGS FROM GRANDPA BOB !!~
2 people like this
@catdla1 (6005)
• United States
3 Dec 08
I don't know what MyLot uses for software. My only experience previously was with a database program written in C++. In that program, if different files that were supposed to reflect the same information were corrupted or out of balance for whatever reason, then the entire account would be frozen. This was part of the financial chack/balance system of that particular software. I don't know if it's the same for MyLot, or if it's a different reason.
1 person likes this
@webeishere (36355)
• United States
3 Dec 08
I wonder if it is still going on 12 hours after this discussion was posted? If so then it may be a problem with her account as far as myLot admin looks at it. So is she still having problems? I have no porblem with myLot today at all. Just windowslive won't log in. Can't get to my emails or my messenger. HAPPY POSTINGS FROM GRANDPA BOB !!~
2 people like this
@catdla1 (6005)
• United States
3 Dec 08
She is still having the problem, unfortunately. The few times I've had to contact MyLot, it's taken several weeks for them to get back. It's too bad there isn't a tech support department. Now, club.live is another whole ballgame. I too have been having problems accessing that account. And contacting them is a joke. All you get are 'form' responses that have nothing to do with what you wrote in about. Most of their 'prizes' are a joke too, they mostly seem to be bargain basement stuff that a retailer somewhere couldn't sell. It's a pity too, because they have good word games and they used to have decent prizes. I would expect better from them, considering who owns them.
1 person likes this
• Philippines
3 Dec 08
hi catdla! that's a huge problem. but the only suggestion I can give you is to contact mylot admin. if it doesnt work on her, then maybe you can do it. write to admin about your friend. otherwise, just keep on trying to log-in and post here. maybe its just a temporary error. take care and good luck!
@catdla1 (6005)
• United States
3 Dec 08
I did finally write to admin about the problem. We even tried resetting her password, for lack of anything else to try. It was no go. I hope the admin corrects whatever the problem is quickly. If it happened to my, I'd be climbing the walls with MyLot withdrawl symptoms. Thanks for writing!
2 people like this
@ellie333 (21029)
3 Dec 08
Hi Catdla, The only thing I can think is too get your friend to try a different browser as I was having problems accessing sites myself, not myLot, however I couldn't send PMs on myLot which I can now having changed. I tried conacting myLot on behalf of someone once who was having problems logging in and they did respond to me by saying that as it was not my account they weren't at liberty to give me any information, which user privacy, I can understand. I hope your friend manages to resolve this siuation. Huggles. Ellie :D
1 person likes this
@catdla1 (6005)
• United States
4 Dec 08
Thanks so much for responding! Jane tried accessing her account on my computer, since I have not had any trouble. Unfortunately, she couldn't post anything using my computer either. It's very frustrating, especially since it's been 3 days so far!
1 person likes this
@sachinkr9 (141)
• India
3 Dec 08
May she typing wrong password. she can contact to mylot team for this. I also getting one problem some time I see that my posted are suddenly decrease I dont understand why this happend
1 person likes this
@catdla1 (6005)
• United States
3 Dec 08
She tried sending a message through the 'contact us' link. She was not able to complete that either. The message she got was, "Unable to post at this time". So strange! Thanks for responding! She's missing all of her friends here, I hope they can fix it soon. Happy MyLotting!
1 person likes this
@KrauseHome (34764)
• United States
3 Dec 08
Well, earlier today and most of yesterday, this site was being really SLOW for me, so I left this site for a while, and then came back in here when it worked better for me. So maybe that is the problem happening with her as well. I would encourage her to not get so down. Or reboot her Computer and then try logging in and see if that problem persists as well. All I can say, I hope her problem here is solved soon, and she can come back in here.
@catdla1 (6005)
• United States
3 Dec 08
When she attempts to post or reply to discussions, she get an error message that says, "Unalbe to post content, please try again..thank you!" She has tried on more that one computer, so it's not anything wrong with her computer. It seems like something is messed up on the MyLot end. When I look at her account, it looks like all of her posts are there, and her rating is where is was...so it doesn't look like she did anything wrong. So strange! Was hoping that some one else had had a problem like this to know how to fix it.
1 person likes this
@onlydia (2808)
• United States
6 Dec 08
I have one friend they keep telling me that she is not posting the right things. to what they have in terms. So I'm not sure I have seen others that was more or less the same as her's and I could respond so I'm not sure. Have a nice day my friend I wish I could of been more helpful. Your friend onlydia
1 person likes this