I'm Completely Stumped...Like Huh?

@pyewacket (43903)
United States
January 8, 2009 3:26am CST
I like to pride myself that I'm good at balancing my checkbook. Now I think every one of us have had those occasions where our "checkbook" doesn't balance and we're in the red....maybe forgetting to take a deduction here and there. Then we panic thinking...crap...I'm going to bounce....But what if it's the exact opposite? You allowed for every single deduction for bills, automatic payments..etc, etc...and suddenly you find you have MORE money in you account than you should have if you made all the deductions correctly. Yet, here I am looking at my account balance and so far all my deductions have come through, save for maybe a few and even taking that into account my balance is more than expected....like HUH? Now yes, I should be jumping for joy at this....but I'm not, since I KNOW what balance I should have...deductions in bank accounts don't always post right away..but I'm still getting a higher balance. Like huh? huh? huh? Has anyone experienced this oddity? I was originally planning to take a cash advance from my credit card put it in my checking account to cover one more bill since with all my calculated deductions I just wouldn't have enough to pay my phone bill..I plan to still do this as for some gut feeling I just don't trust the balance my bank is giving me...like something screwed up on THEIR end of it somehow rather than on mine....like I said I'm very good at calculating my expenditures and know what I SHOULD have and not what the bank is telling me in this case. So has your bank screwed up ....giving you more in your account than you should have when you know you shouldn't??
11 people like this
46 responses
@oldboy46 (2129)
• Australia
9 Jan 09
Well pyewacket forgive me for laughing because this is not really a laughing matter at all. However if I don't laugh then I will certainly cry. I honestly believe that we should never trust banks at all but unfortunately we have to use them to deposit our money into so we can take it out any pay our bills. Okay so we might use a credit card or a cheque to pay the bills but those 2 things are still controlled by the banks. The intelligence, of lack of it, by some bank employees defies belief. One my brothers and his wife like to do a bit of travelling when their finances permit and a couple of years ago they went on an extended trip. They planned to be away for 3-4 months but ended up staying away from their home for 6 months. During that time all of their mail was redirected to us and we forwarded anything urgent on to them. Basically there was nothing much we considered impoortant as they had paid their power and mobile ophone bills in advance and had nothing else. They were using their bank debit card for all their expenses etc while they were on their travels. Often they were off the beaten track so never went to the bank because mostly they paid for everything with EFTPOS. If their transactions were less that a certain number a month, the bank charges no fees either. A bonus they thought so when they paid for whatever they bought, they also got some cash out for the small purchases. Some 25 weeks after they left our place, they arrived back and spent a few days with us before going on to their own home. They checked their mail at our place but never bothered with the 2 bank statements (issued quarterly while they were away) planning to do it at home by cross matching the dockets which they kept for the entire trip. They were very proud of themselves and explained how they camped out most iof the time except for 8 nights with friends and 3 stints of 2 weeks "farm minding" while the farmers took a break. The farming families had their first break for a long time and so this break was very welcome for them. When brother and s-i-l ready to move on all the farming families sent them on their way with the car full fuelled and their 4 jerry cans brimming to the top. So everyone is happy - and as a side thing my brother and sister-in-law now farm sit every year for these farmers as they became good friends Also in some areas they had done a fair bit of fishing so fish was on the menu several nights a week. In general they had a good holiday which cost them a lot less than expected or had even budgeted for. They started talking about saving as much as they could in the coming months and maybe getting a newer car. Then they arrived home and checked their bank statements. Every fortnight a deduction had been made and it was quite a hefty amount as well. So they go to the bank who tells them it is being deducted because of a signed authority which brother and s-i-l new nothing about. As the amount was not rounded they worked it out that it had to be a repayment of some sort. They had to produce all sorts of papers for the bank and after a week or so, the bank finaly acknowledged it was not theirs so reversed the transactions. That was fine until the next payday,m which was actually only a couple of days later when the deduction was again taken out. Brother and sister-in-law had to open a new account for their money to go into while this was resolved and that took a fair bit of juggling as well. It took 6 weeks to sort it all out and was caused by a typing error. Every fortnight friom when they picked up the error and reported it to the bank that deduction was taken from their account and then reversed when s-i-l tore strips off the bank. Bank said it could not be stopped without authority of person who had the loan!! It turned out that someone had taken out a loan to buy a new car and repayments ere coming out each fortnight, which coincidentally happened to be the same days that brother and s-i-l got their pension payments. Wrong account number keyed in and that was it. Why the borrowed did nothing I am not sure but they must have known the repayments were not being deducted from their account. Since that time, sister-in-law had got phone banking so if they are away from home, she can check their balance. So that is why I do not trust banks because errors can happen all too easily and it might not be detected. Now if the amount had been a lot less or brother and s-i-l not kept dockets for checking later, it potentially could have cost them a lot of money. Oh and they now have a new bank.
2 people like this
@oldboy46 (2129)
• Australia
23 Jan 09
They were relatively calm through the whole thing as well whereas had it beeb me I would have been in that bank tipping some limbs off. It was just their good luck that they were keeping to their strict budget and picked up the "extras" and not had to pay for anything while farm sitting. I am darned sure that if they had splashed out anywhere they could have been severely embarrassed by a lack of funds .... after they had filled their vehicle with fuel. Apparently they could have taken action against the bank but only for allowing the deductions to continue after they were advised that the deductions were not authorised and not theirs. They chose not to but instead moved banks and then told everyone what had happened and the name of their former bank.
1 person likes this
@oldboy46 (2129)
• Australia
23 Jan 09
Oops, thanks for giving me best response for this discussion. However I also have to add that what happened to my brother and sister-in-law can happen to any of us although under normal circumstances it would hopefully be picked up sooner than they did.
1 person likes this
@pyewacket (43903)
• United States
21 Jan 09
Holy moly what a story and what a mix-up is all I can say to this. Too bad when serious mix ups occur like this a person can't sue a bank since it creates so much stress and aggravation until the problem is solved
1 person likes this
• United States
8 Jan 09
No I have not had more money then I thought I should but I have had the bank take more money out of the account then they should on accident or take it out of the checking and not out of savings. Good luck I hope you find the error.
@pyewacket (43903)
• United States
8 Jan 09
I once had the "lovely" occurrence where my bank made the same deduction twice--so a real big time error on their part not mine....it caused my account to bounce. You better believe I complained...when they finally realized their error they not only credited my account but voided the bounce check fee as well.
2 people like this
@pyewacket (43903)
• United States
9 Jan 09
Yes of course teapot I realize people working in banks are human and therefore can make mistakes...but sometimes it can be a real humdinger of one...I get my SSI benefits direct deposited into my account the 1st of the month. So you can imagine my horror, when a few months ago, I checked my balance on-line expecting it to be there and NOPE...I called SS and they said they did deposit my money into my account. It turned out my bank neglected to post it and didn't until the 3rd of the month...ekkkkkk! Talk about a near heart attack though
1 person likes this
• United States
9 Jan 09
We have to realize that workers at the bank are only human and they do make mistakes.
2 people like this
@Lakota12 (42600)
• United States
8 Jan 09
not in my account but one bank reall screwd my daughter up SHe knew she had $200 in her bank account but the bank bounced a check. and even when she wento the bank her check book balanced right but the bank still come up with she was over drawn . where did that $200 we have no clue and they didnt either was like it wasnt ever there but we know it was. they neverdid get it straight she now uses a nother bank!
2 people like this
@Lakota12 (42600)
• United States
9 Jan 09
gezzzzzzzzzzzzz
2 people like this
@pyewacket (43903)
• United States
8 Jan 09
Isn't it nice how banks can screw us up even when we're in the right? Sheesh
1 person likes this
@Loverbear (4918)
• United States
9 Jan 09
That is very odd! You might want to check the balance you came up with and what you can do is divide it by three, if it comes out even it's a transposition error on your part. Also, did you account for any raises? Banks never give away extra money!!! So you're smart in not trusting the balance. I have never had the bank give me more money in my account than I should have...in fact they do the opposite, they seem to take extra and I have caught them several times.
2 people like this
@pyewacket (43903)
• United States
21 Jan 09
The one main problem with my bank is that it often is just plain too slow in posting deductions..it's been two weeks since I wrote this discussion and my account is still a bit screwy...LOL. One thing that hasn't posted yet was my automatic deduction for my DSL..yet from what I'm figuring now, the monetary amount HAS been deducted..weird no?
1 person likes this
@Loverbear (4918)
• United States
21 Jan 09
I have decided that banks and computer manufacturers have these legally insane people stashed someplace, their only job is to find ways to drive you absolutely nuts!! These companies are close to psychiatrists who kick back big bucks to them for causing so many referrals!
2 people like this
@faith210 (11224)
• Philippines
8 Jan 09
Hi pyewacket! haha..I always have the same problem before when I balance my account. Which is why over the years, I have diligently write down all the withdrawals and deposits made so that I wouldn't get confused. I don't trust anymore the bank statements being sent to me through postmail by my bank because in reality they are not really updated. It is a good thing that I can logged into my bank account in the net or just call my bank for an update in my account. That way, I can have the balance checked anytime. Take care always and have a nice day! lovelots..faith210
2 people like this
@pyewacket (43903)
• United States
8 Jan 09
I don't rely on the mailed bank statements either anymore, but on the on-line balance too...but even then, my bank seems to be slow in posting deductions or even crediting me
2 people like this
@faith210 (11224)
• Philippines
9 Jan 09
Yes, that is true with my bank too. I have to wait for at least a day so everything will be posted if transactions were made in cash but if done in checks, posting will be within 3-5 days.
2 people like this
• United States
8 Jan 09
Morning Pye, Oh yeh, that's happened to me. In fact, it was just a few months ago. I ended up having $16.45 (not much but still) over in my account. I also keep close track on my account online and it has always balanced. Now I had more and for the life of me, couldn't figure it out. I remember I purchased something on Ebay for $16.45 and I thought, what?, didn't that go through Paypal? and why didn't it post? It was the only item I had that totalled that exact amount so I kept thinking it was that particular posting. Fortunately, my bank "usually" never makes mistakes, I've had them forever, so I was very skeptical. It took me quite a while to figure it out, going over things, re-checking, etc., etc. Sure enough, it was my fault, can't remember what offhand but it ended up balancing to the penny again, and it was two items, not one that made that total. Wasn't the bank, it was me. Quite disappointing, haha. Take care, xxxooo.
@pyewacket (43903)
• United States
8 Jan 09
My bank can be such an idiot at times and very slow posting things in my account...I check my balance on-line everyday....just to make sure. As I related to the poster above you, my bank kind of screwed up big time a few months ago. I get my SSI benefits the first of the month and direct deposit, so you can imagine my panic when I checked my account on the first and NO BENEFITS....I called up Social Security and they said they did indeed send the benefits....it turned out my bank neglected to pos it to my account and didn't until the third of the month instead...sheesh
2 people like this
• United States
8 Jan 09
The 3rd of the month? instead of the 1st for you? Was the bank holding your check to see if Social Security had enough money to pay you? Did they think it was going to bounce, haha? Whatever...things are getting so bad out there already it just gets old really fast, and unfortunately we all suffer for it.
2 people like this
@pyewacket (43903)
• United States
9 Jan 09
Well, like I said my bank is real dumb at times. I don't know if you remember my story here of the problems I was having trying to deposit a check into my account during the summer. It was in relation to money that was my deceased mother's but since I was her "personal" representative was entitled to....it was an IRS refund check mind you! So maybe they thought a government issued IRS check was going to bounce too....LOL. Oh, did FINALLY managed to get that settled..but what a hassle
1 person likes this
@KrauseHome (36448)
• United States
9 Jan 09
Well, lately I am always calling my Bank almost daily and double checking my Balance to make sure where I always stand. It seems like it never agrees half of the time with what I think I should have, as a lot of my Bills now come out directly from my account, so that I just try to plan accordingly and never complain if there is actually more than I planned being in there. But in your situation I would play it safe as you originally had planned, and wait and see if they agree with you. Many times I find things taking longer to add up as in deductions of Bills, so it is definately best to be safe. But would be nice I am sure if the Bank could be right for you for once, huh?
2 people like this
@pyewacket (43903)
• United States
21 Jan 09
It sure would be nice if it turned out I had more in my account then I thought. I check my balance on-line daily...think with my bank it's a case of them just not posting my deductions ...they ARE rather slow...LOL
1 person likes this
@lingli_78 (12822)
• Australia
9 Jan 09
i am also very good in tracking over my money in the bank... i know all my expenditures and what should be the balance in the bank... so if the bank make a mistake, i will straight away know it... but so far the bank here is quite reliable... they never give me wrong info about my account... good luck... hope you will be able to find the discrepancy soon... take care and have a nice day...
2 people like this
@pyewacket (43903)
• United States
21 Jan 09
I think the problem is that since my bank is so awfully slow with posting deductions that's why I have or seem to have more than I'm figuring I should have....plan to wait a bit longer
1 person likes this
@Thoroughrob (11742)
• United States
8 Jan 09
Yes, I have and it amounted to like $300. I went through it for days and finally took it to the bank. They went through it and said it was correct. I was afraid to use that money for a long time thinking that something would show up.
2 people like this
@pyewacket (43903)
• United States
8 Jan 09
I'm overly cautious too, if my balance seems to be more than I should have...."just in case"---sure can't afford the bounce check fees if something comes through and my bank simply hadn't posted it yet.
1 person likes this
• United States
8 Jan 09
To me if my checkbook doesn't balance somethings is wrong and it does not matter whether it is less or more it does not balance and I certainly would not spend any supposedly extra cash. If is is too good to be true then it usually isn't. I would let the extra money sit there for at least a month and if it is still there after the next bank statement and I still could not find where it came from then I would use it if need be.
2 people like this
@pyewacket (43903)
• United States
8 Jan 09
See the thing is I can check my balance on-line..I don't need to wait a whole month for checking the balance, I can check it daily, which is what I do....that's how I found the discrepancy ...don't ask how many times my bank has screwed up my account AGAINST my account with some deduction that was automatic that I DIDN'T authorize....so now I just plain find it weird that they are accounting me for more..don't worry..I don't plan to use the so called extra money...like I said it just doesn't sound right to me..
1 person likes this
• United States
8 Jan 09
I do the same thing. I check all my banking activities every day online. So I can immediately respond if something does not seem right.
2 people like this
@worldwise1 (14885)
• United States
9 Jan 09
My experiences with my bank usually end the opposite way, pyewacket.You are so right to stick with your gut feeling on this because it could come back to bite you in the you-know-where. Banks are usually recalcitrant when it comes to errors with your account(especially when they are caused by them). Oh please, don't get me started on financial institutions! I really hate them with a passion. They have caused me more frustration than I care to even think about, grrr.
@pyewacket (43903)
• United States
21 Jan 09
LOL--maybe we should go back to the idea of just keeping our money under our mattress...heehee..At least then you would know exactly what you have in terms of money
1 person likes this
@sharra1 (6340)
• Australia
8 Jan 09
If the balance is not what it should be then there is an error and you need to find it. Either you have made a calculation error or the bank has or something is showing as a debit but not actually come off the balance yet. I do not balance our books any more but I do hear the frustration when it does not balance as my partner tries to find the error. In every case it has been a calculation error or an item that we did not allow for or he did not know about. As in I bought something and forgot to tell him or something was debited and he did not know. If everything adds up and there is more money there than expected I would assume that a credit has gone through that we did not know about or a debit has not gone through that should have done so.
@pyewacket (43903)
• United States
8 Jan 09
Well I'm a real stickler for accounting for every penny...have to be being on SSI benefits and the idea of anything maybe bouncing is NOT a good one....LOL. My bank does seem to be slllooooowwww in posting up things either way, as I check my balance of what I figured out against the balance I can get on-line. One "delight" was sometime ago...few months ago. I get my SSI benefits faithfully direct deposited into my account on the first of the month...so you can bet I had the screaming meemies when I checked my balance one day..(the first) and no benefits...like WTF??? So I called SS and they said the benefits were sent to my account....It turned out my bank "neglected" to post it into my account...NICE HUH?? It didn't officially post into my account until the 3rd...smucks...
2 people like this
@sharra1 (6340)
• Australia
9 Jan 09
Like you I am on benefits and I know the feeling of not having them appear in the account. That is terrifying. I have had that happen a couple of times but in my case it was not the banks fault but the agency where I hand my benefit form in. They forgot to fax it so the department got it a day late and the money was not paid until we queried it.
2 people like this
@catdla1 (6005)
• United States
8 Jan 09
If only you knew....lol. If your account balanced at the end of last month, at least you have a smaller range to look at. The easiest way is to compare your checkbook with the online activity if your bank has that service available. It's simple to see if something hasn't cleared, or cleared for a different amount than you anticipated. I use my debit card all the time, once my balance was over because a purchase never got posted. When writing manual checks, it's all too easy to write one amount in the number box and a different amount in the written-out line. The line is the legal tender line, and that's what a check will be cashed for, regardless of what is written in the box. If a deposit was credited to your account that shouldn't be there (bank error), the banks have a way of correcting those at the worst possible time.... That are however good at removing any fees that occur on your end if any resulted when they correct the error. Be careful when writing cash advances on your credit card. If they send you those promotional checks at lower interest rates, use those instead to pay a bill. When you do a cash advance, it's at the highest interest rate possible. Then when you pay them, unless you pay in full each month, payments are always applied to the lowest interest balances first. Any higher interest balances are never paid unless you pay the account off. It's the biggest 'gotcha' that banks have. You're better off calling who you owe to see if a later paydate can be arranged, even if you pay a late fee. As long as you call, most places won't ding your credit...ask.
2 people like this
@pyewacket (43903)
• United States
8 Jan 09
I check my balance on-line everyday. When you get SSI benefits one has to be a stickler and account for any penny so not to risk bouncy, bouncy,bouncy...not at a $35.00 bounce check fee...sheesh. I really had no alternative about getting a cash advance from my credit card. My phone company is a real pain in the "a" so wanted to make sure I paid off the bill. As for paying off my credit card debt...I can only pay off the minimum...I know a pain, but it's all I can do right now. Thank goodness it's not a large debt...we're not talking thousands only a few hundred
1 person likes this
@katr0713 (92)
8 Jan 09
Nope, I've never had more money in my bank except for when I've made a mistake in my checkbook. In that case, I would never spend the overage because I knew it would show up somewhere. Of course, I rarely use checks anymore, so now I see my account immediately on-line. Makes it so much easier for me.
2 people like this
@pyewacket (43903)
• United States
8 Jan 09
I do most of my bill paying on-line too, save for the electric bill only because they screwed me up big time. One time I decided to pay my electric bill on-line. Then nothing showed up for a long time. In the meantime I get a refund check from the electric company for the exact same amount I just paid on-line. What happened you ask? The jerks somehow credited the old account when it was under my grandmother and mother's name......a completely different account number than the one I had in my name. The refund check was in their name too, which I couldn't do anything about since I couldn't cash it...and they were both deceased...like duh? It took them THREE months to settle things and credit the right account...mine
@avonrep1 (1862)
• United States
21 Jan 09
Pye, did you take in effect the raise that you got at the 1st of the year. My sister is on SSI herself and she got a $60 raise a month this year. Is it something like that, that you over looked? Anyways you are doing the right thing waiting. There was just something in the paper about a couple who went to jail for spending money that showed up in their account that was not theirs. Anyways, check to see if it happened to be a raise in your pay. If not, I would bank on a bank error in this case. Blessed Be.
1 person likes this
@pyewacket (43903)
• United States
21 Jan 09
Oh yup I did take in account of that raise in my SSI benefits, so that's not it. My bank tends to be soooo sllloooowww in posting deductions and I check my bank balance on-line as well.
@Katlady2 (9904)
• United States
8 Jan 09
I had that happen to me a long long time ago. I just couldn't figure out what had happened because like you I had kept track of every little thing. Come to find out it had been an error on the part of the bank. For some reason they had deposited $500 extra dollars in my account. And they actually let me keep it! They said because it was their mistake, they weren't going to punish me for it by taking it back. I always wondered who they shorted in that whole transaction....
1 person likes this
@Katlady2 (9904)
• United States
9 Jan 09
A bank I'm not with anymore. Darn it! LOL
1 person likes this
@pyewacket (43903)
• United States
9 Jan 09
I feel sorry for the poor slob that was missing $500...must have freaked out. But wow..you mean they let you keep it???? Gee, who is your bank?
1 person likes this
@moondancer (7433)
• United States
9 Jan 09
If the bank made a mistake and gave you someone else's money you need to let them know because you can't and shouldn't keep it. I've had the bank do both put my money in some else's account and someone elses went into mine. It was a matter of just one number being typed in wrong.
1 person likes this
@pyewacket (43903)
• United States
21 Jan 09
LOL--nope it wouldn't be someone else's money in my account by mistake...my bank is unfortunately real slow in posting deductions...sheesh
@idowrite72 (2213)
• United States
9 Jan 09
I went through that for a long while. I used to balance my account right to the penny and now it seems I can't. For a couple of years it seemed the bank had much more than I did when I balanced and I never did figure out where it came from. Now I use the computer to figure where my account is and that is scary. I sometimes forget to write things down, but they are always here on my account online! I haven't actually "bounced" anything for years, but did recently, and I wasn't so happy with myself. That was what I got for stopping the paper trail and relying on the online banking I was doing. PLUS Christmas this year threw me for a loop. I am just wondering if I will ever get it back under control or if I will be forever wondering what is going on as I have been for a couple of years now. I don't like that feeling with MY money.
@pyewacket (43903)
• United States
21 Jan 09
I check my balance on-line as well and still am stumped about their deductions versus mine...it seems a few deductions just plain haven't been posted yet....my bank tends to take it's time about that
1 person likes this
@CatsandDogs (13963)
• United States
10 Jan 09
It's a pleasant surprise when that happens to us! But doesn't mean it's right though unless I know there was a deposit that I forgot to record or maybe got a refund to my account from some store.... Of course, like you, I'm digging and digging until I find the answer but if I can't then off to the bank I go and have them figure it out. I've done that a number of times too for I'm not a numbers person. I hate numbers!! lol
1 person likes this
@pyewacket (43903)
• United States
22 Jan 09
What's a real nuisance with my bank is that they are kind of slow subtracting for deductions and then posting on my account which deductions went through
• United States
8 Jan 09
My bank is the best with its accuracy. The bank shows I have more than I really have because I purposely pad my deductions -- for instance if I pay $7 for something, I deduct $10 from my account. I like that method because I build up a little nest egg to cover my boo-boos and transfer a goodly amount to my other checking account, which is much like a savings account that I can spend on unexpected expenses.
1 person likes this
@pyewacket (43903)
• United States
8 Jan 09
LOL--what is your bank?? Nope my bank is the opposite..like making a deduction for something TWICE, causing my account to be overdrawn, or neglecting to post my direct deposit SSI benefits on the first, which is when its supposed to be in, and they didn't post it until the 3rd
@pyewacket (43903)
• United States
10 Jan 09
Mmmm...well my bank is HSBC...one of the leading banks in the world...the only other bank near me is Wa-Mu which is/was having troubles and one of the banks I think that is or was going to be bought out by another bank--besides heard a lot of bad stories from a friend of mine about Wa-Mu in general
• United States
9 Jan 09
Jimminey Christmas! Talk to your friends. See if you can find people that like their bank, praises its efficiency and change your account! Your bank really sounds like the pitz. I don't think Provident is in New York. It's just California as far as I know.
1 person likes this