whats the deal with the insurance changes on Ebay?

United States
August 22, 2009 9:51pm CST
they say on sept 22nd they arent going to have the option and i dont understand why. i mean i have read in several different areas and in one area it says you can still offer it but then another area says you cant offer it.. im totally confused!! are requiring us to pay for insurance when we sell now?!? as a seller i think only 1 time has the person bought insurance on an item but i liked being able to give the option.. if i have to pay for it mandatory then thats gonna end up screwing me out of money.. so can some one explain what they mean? talk to me like im two since apparently im having issues understanding several different sources that claim to explain it lol
1 person likes this
3 responses
@jillhill (37354)
• United States
23 Aug 09
I haven't sold anything on ebay for a while so I wasn't aware of this.....I wonder what why they decided to do that?
1 person likes this
• United States
24 Aug 09
i have no idea but im needing to get back into it and its like a different world every time i go back to it
@bunnybon7 (50973)
• Holiday, Florida
25 Aug 09
me also. let me know if you find something. i do have a yahoo group that some people sell on but dont know how well they do. i imagine you'd need to load a pic, but i dont know if that will load on there. its called "great buys" at yahoo groups
@charles63 (146)
• United States
23 Aug 09
The reason eBay is banning offering optional insurance from listings is because sellers are are automatically liable if the item is lost or damaged while in transit if the payment is made by PayPal or credit card. Offering optional insurance creates the false impression that the buyer has to buy extra insurance to have this protection. Sellers can adjust their shipping charges to take into account an occasional loss and they should come out ok. It's much less of a burdon than paying for insurance on every item they sell.
• United States
24 Aug 09
My idea was to add a little to the s&h charge and use the extra money to build up a reserve to cover any loss or damage. Your customers are then paying for these loses. It's not a matter of being suddenly liable for these losses. You've been liable for them all along for PayPal and Credit Card customers. I understand your frustration with eBay's barrage of changes, but this one doesn't seem to be too unmanageable.
@elmiko (6630)
• United States
23 Aug 09
well theres people on ebay who sell things and never send the package and take peoples payment. it obviously gets the buyers mad. i would assume this is why they ask sellers to pay for insurance just in case someone frauds a buyer. it sounds like a problem that has been going on too long so thats why insurance is required. Theres many good sellers on ebay with a very good reputation i've seen though so the frauds don't last anyway. this is just probably a way to satisfy the buyer just in case something like this occurs so they don't get ripped off. its good for the buyer but such as in your case where you don't sell things worth alot money it obviously isn't.
1 person likes this
@burrito88 (2774)
• United States
23 Aug 09
sellers who don't delver get kicked off ebay.
1 person likes this
• United States
24 Aug 09
yeah i think im gonna have to look elsewhere because if i have to include insurance it will kill my listings..