I feel horrible...

Canada
March 8, 2011 10:58pm CST
I created a project on freelancer.com. The directions were VERY specific. Native level English skills. No using spinners, auto-translators, etc. No farming this out to other people. (Because then I cannot communicate with the actual writer and my instructions get garbled.) Also. at least FOUR different, legitimate sources. (no wiki, content farm sites, etc) I got a bid for the project from someone from India. He had scored 'high' on the English test the site offers, (although it was only 73rd percentile, I found out later.) His profile was long and detailed, and written in beautiful flawless English I could have expected from one of my intelligent Canadian friends. My communication with him back and forth was also in very good English. So I offer him the job, and the higher end rate of pay that I was considering. The article I got 12 hours later was garbage. Barely coherent, rambling, didn't address the question in the title at all. It was obvious that either a spinner had been used, or someone with little English knowledge had used a thesaurus to swap random words and add adjectives that made no sense and were simply too much in an informative article. Whole chunks of sentences has obviously been transposed, awkwardly, from something else. And the sources? Three (not four) articles from the SAME site, which was some random newsletter/ezine, claiming to have articles from professionals that were written in choppy, loony English, like someone with poor writing skills had been on a powerful drug while writing them! Sure enough, among those articles I found whole chunks of text from the article submitted to me! After much internal debate about the wording, and convincing myself that as an employer who had made my desires VERY clear, I had every right to reject this piece, I sent a message. I stated that this piece was useless without extensive rewriting, and that he had clearly a) hired someone else because his English skills were far better than the article or b) used a spinner or auto-translator. Because I am a pushover, I offered him 25 cents per academic source he could find for me for future articles (good income for the work involved compared to other stuff on freelancer) I shouldn't even have offered that considering how terrible his sources were. A day and a half later, I receive this: Forget about it, Rebecca; I have no intention to do your project. So here I am, hours later, worrying that maybe he tried his best and I crushed his feelings. Yet I KNOW that whoever wrote his profile did not write that article, and that maybe it wasn't even produced by a human. And clearly he DID have an intention to do my project, as my needs were clear and he bid, didn't he? But I still can't help feeling like a terrible person. But I can't pay someone for nothing, and I had to rewrite that whole piece from scratch! Am I a bad person? Did I react within my rights? What would you have done, and why?
1 person likes this
4 responses
@1hopefulman (45123)
• Canada
9 Mar 11
You are You are not a bad person! You are simply a caring person with a very sensitive conscience and heart or else you would not have these thoughts and feelings. You don't like to hurt anyone so you wind up hurting yourself.
1 person likes this
• Canada
14 Mar 11
You may be right. Small things like this upset me for hours. Often I will write something on mylot and then worry if it will be misinterpreted and hurt someone. That's probably why many of my posts are long -- I try to be as exact as possible!
• Malaysia
9 Mar 11
Nope, I'd be even harsher than you and would have asked if he was the one who had written both his profile and the subsequent work, as it is not up to par. I think you were well within your rights and you had every right to be disappointed.
• Canada
14 Mar 11
Well, I am not great at being harsh, even hiding behind the internet! I'm not really cut out to be an employer/boss, I guess!
• Thailand
9 Mar 11
There is no reason for you to feel horrible. You clearly stated your requirements and needs. They were not meet and you had no obligation to pay for a result that did not meet your requirements. I work on projects from this site and make sure that I fully understand the requirements of any project that I bid on. If I do not feel that I can fulfill the requirements of a project I don't take it. The fault is not yours. The individual who accepted your project when he did not have the skills required to complete it wasted your time and took the project from someone who could have done it to your satisfaction. It is he who is at fault, not you.
• Canada
14 Mar 11
Thank you for being supportive. I always hate to disappoint people, even if they have set themselves up for being disappointed.
@biby89 (215)
• Serbia And Montenegro
31 Mar 11
While reading the article I thought you will be very angry at freelancer-the website, for letting their workers cheat in some way(making perfect profile and not doing a job perfectly). Maybe the worker let his little brother play around :p You should not think about you being a bad person or anything bad, when you pay for something, you expect that to be done correctly. I would be angry if I was in your shoes.