I don't understand wordpress!

United States
October 5, 2011 12:34pm CST
I paid for a .com address on Wordpress... and I got a .wordpress.com address... well to my knowledge, that is a free domain.. I spent $25 getting a .com domain and I don't have it. I made a dispute with paypal... but so far haven't heard anything. Maybe I just don't understand Wordpress.. but don't you get a .com address when you apply and pay for it? What happened? I went to the 'store' there and I can buy a new domain name.. but I already paid for it.. so what's up with this? Anyone know? I don't want to put my blog address on here because I don't want it to get zapped. Can anyone help me figure this out?
2 people like this
8 responses
5 Oct 11
You haven't been scammed: their system just threw a wobbler. Contact support and tell them, they'll fix it. The domain cost is high because it includes hosting and support, of course. Renewals after the first years are about $15, I think.
2 people like this
5 Oct 11
WP has, um, "unique" support. They put everything on their forums, pretty much, so that people can see responses et al. Two ways to contact: 1. http://en.forums.wordpress.com/forum/support - just post something in there, with the name of your domain and what happened. 2. http://en.support.wordpress.com/contact/ - walk through that. I entered "paid domain name has wordpress in it", scrolled past the responses, hit "No" for "Did this answer your question" then could fill in a contact form. Responses are pretty quick: I've posted there once or twice and had answers in a day every time (usually quicker).
1 person likes this
• United States
5 Oct 11
I found the Happiness Engineers.. and left my message to them... hope they will fix it. Thanks Spike.
2 people like this
5 Oct 11
Cool beans. I like your login name, by the way. Mmmmm, cookies.
2 people like this
@Bluedoll (17052)
• Canada
5 Oct 11
There are two things you can buy. One a dot com name and it is true they are not that amount should be less. You can also buy hosting and that might be what you are paying for or be part of the cost where you can put all your files on a server. You link your domain name to the host computer so that now you have an address on the net plus web pages. Some places do give 'free' hosting though there maybe catches while others provide the service for a fee. Perhaps what is needed is a change in how the address (your address) is seen by the outside world. Hope that helps. If you do a search you might see one that got resolved with wordpress - i can't paste the link because it is not letting me sorry.
1 person likes this
• United States
5 Oct 11
I really don't understand what you are saying, Bluedoll.. it's all greek to me. It doesn't tell you anything.. I paid for what I asked for but didn't get it.
2 people like this
@Bluedoll (17052)
• Canada
5 Oct 11
Sorry for not being clear. If you bought something you did not get a free one right? LoL - joking Seriously, if you type in your address say it is(myblog.com) and it does not come up on your browser then it might be myblog.wordpress.com If you try that does it work? If it does all you need to do is have it changed to the correct domain name which should be myblog.com Is this what is going on? If I am in another world here please tell me ok but was thinking that might be the problem.
@Bluedoll (17052)
• Canada
5 Oct 11
hen.forums.wordpress.com/topic/i-paid-25-not-to-have-wordpress-in-the-blog-title-but-i-stil-have-it the above is a real address (had to type it in) hope you can see it, you could get there help I suppose on wordpress forums hen.forums.wordpress.com
1 person likes this
@lampar (7597)
• United States
5 Oct 11
You just got yourself rip-off by wordpress, it makes a sucker out of you from your 25 bucks. Wordpress doesn't has any .com domain for sales.
1 person likes this
• United States
5 Oct 11
Well, now that sucks... I applied for it and was given that choice but when I paid I didn't get it.
2 people like this
5 Oct 11
Excuse me, that's nonsense. My blog's on a wordpress domain and doesn't have 'wordpress' in it.
1 person likes this
@lampar (7597)
• United States
5 Oct 11
You just have to suck it up and wait forever for the refund from wordpress. Good luck, Pal!
1 person likes this
@petersum (4525)
• United States
5 Oct 11
$25 is far too much to pay for a dot com. It should be around $10 at most.
1 person likes this
• United States
5 Oct 11
Too late now... I'll probably never get a refund. Should have just stayed on blogger!
2 people like this
5 Oct 11
It's more because you're getting storage, support, etc. Renewals are about $15, I think, which works out at just over a dollar a month for space/support plus $10 for the name.
2 people like this
• United States
5 Oct 11
I contacted support.. I found "the Happiness Engineers".. and left my message to them.. hope they fix it.
2 people like this
@stephcjh (32327)
• United States
10 Oct 11
I sure wish I could help but I have no idea about it either. I used to use godaddy for a website domain. Hope someone here can help.
1 person likes this
• United States
10 Oct 11
GoDaddy is good. My SIL had one for awhile for a blog type site.
@syoti20 (5295)
• Philippines
7 Oct 11
Try to check maybe you have to configure and edit you settings.
1 person likes this
• United States
10 Oct 11
I wouldn't even know enough to do that.. I deleted it and got my money back.
@varier (5699)
• Indonesia
6 Oct 11
Just red the response above, I guess the case is solved now. Congratulations! Anyway, $25 for a .com domain.. Somehow it is really big. Why don't you buy a domain + hosting from another hosting solutions and install the wordpress inside it? I already try it in one domain (which is not bought from wordpress) and it is easy enough and working well..
1 person likes this
• United States
6 Oct 11
All that is over mr head, so to speak. If I ever buy a web domain I will try importing or exporting. Whatever.
1 person likes this
• United States
6 Oct 11
Sorry for my delay response as I was making dinner. I see you canceled and got your money back. I was going to say to await for support as I had heard that the wordpress Admins have worked with others and that they have succeeded in getting a refund. Glad you got it worked out.
1 person likes this
• United States
6 Oct 11
I'm glad I got that canceled. I opened a blogger account and moneytized it. It will serve the purpose I want. I think if I ever get a paid domain again I will use GoDaddy. I got my money back last night.
1 person likes this