I got a dispute by paypal :(

@Ixodoi (445)
Israel
October 16, 2012 5:07am CST
I just got paid by expertscolumn and as I enter my PayPal to see the money I'm getting a message the money is on hold due to PayPal investigation. Now what it going on here, and what do I do next? I want my money :( I was counting on it...
1 person likes this
8 responses
@julyteen (13259)
• Davao, Philippines
16 Oct 12
Maybe that sender is not a verified Paypal user. Is your Paypal verified? It was happen to before when I got a funds from unverified users. If you are a verified user of Paypal you should contact Paypal.
@Ixodoi (445)
• Israel
17 Oct 12
We are both verified. I already contact PP, I hope they'll respond soon.
@julyteen (13259)
• Davao, Philippines
25 Oct 12
Have Paypal replied your concerned?
@Ixodoi (445)
• Israel
27 Oct 12
Yes it was resolved. Thank you. Turn out they were under the impression it wasn't a real transaction (?). I contacted Nik and he contacted PP and told them he really did transfer the money, and they accepted it. I just failed to understand why I need to contact Nik & PP just stopped the money instead of asking Nik themselves.
• India
17 Oct 12
Hi friend, sad to hear about this. Did you verified your paypal account? why this money is in hold? contact paypal using their twitter account @askpaypal and tweet your issue to them, you will get reply from paypal
@Ixodoi (445)
• Israel
17 Oct 12
yes, my account is verified. I contact them. They asked my to contact EC. If EC will conform that they send the money, they will give it back (or so they claim). I contact EC, I hope this will be resolved soon.
@mariaperalta (19094)
• Mexico
16 Oct 12
that seems kinda strange, as they paid you. Maybe it was the wrong amount or something. have you tried to email them??
@Ixodoi (445)
• Israel
17 Oct 12
I contact EC - the problem isn't on their side, they send the money & never had a problem (and it was taken from their account). It is PP that decided to keep the money till I'll prove I really deserve it (instead of just contacting EC & asking them)
• Howrah, India
16 Oct 12
I have never face this kind of problem and think it will be better if you contact with paypal's support team...
@Ixodoi (445)
• Israel
17 Oct 12
It never happened to me too. I already contact them. I'm still waiting for their respond.
@silverfox09 (4727)
• United States
16 Oct 12
I dont understand what could be the problem , hope I am getting this straight , " you try withdrawing the money from PayPal" and they put it on hold? . Is your account verified ? did you try sending it to your back account or just another online account?
@Ixodoi (445)
• Israel
17 Oct 12
My account is verified. I didn't even tried to withdraw it yes. I just got it (nik send it to me) & they immediately hold it for "security issue" (it might have being sent without permission), so instead of contacting nik and making sure, they just keep the money for themselves.
• Philippines
16 Oct 12
Oh, does this happen most of the time. I haven't signed up for Paypal yet. I guess this is something bad. I hope they will inform you about it immediately. They should do their investigation at once.
@Ixodoi (445)
• Israel
17 Oct 12
They don't investigate at all, they want me to prove I sent him "items" and put out a recipe for this sum. Only is it a payment from an online writing site, I didn't sent items & didn't put out a recipe.
@owlwings (39740)
• Cambridge, England
16 Oct 12
You should contact PayPal support to enquire whether the problem is with your account or whether it is an issue with ExpertColumn's account. If the latter, there is nothing you can do. If the investigation is because of an irregularity in your account, then PayPal may need some additional verification or action from you.
@Ixodoi (445)
• Israel
17 Oct 12
It is neither of our accounts, they claim they think it wasn't nik (EC owner) who send the money - but they didn't stop his other payment, nor contact him... Sound like a scam to me. I though PP was a serious company.
16 Oct 12
I have literally just got off the phone complaining to their "Customer Service" section about this. A withdrawal yesterday is on hold and the same thing happened to me last week - it took a couple of days for the money to arrive in my account. It's happened to a lot of people lately - when you phone up they give you a load of drivel about it being a "security review", but that's blatantly false, as a review would involve contacting you to check that it's a valid transaction, which they don't. It just seems to be an unofficial policy by PayPal to hold on to people's money as long as possible. They used to be a good company.
@Ixodoi (445)
• Israel
17 Oct 12
I must agree with you. They claim they think that the person that send me the money didn't actually send it. So if this is the case - why aren't you contacting him and making sure? Why just steal my money & asking my to prove that I send him items to get it (I can't prove it, since I didn't send anything by mail, it was a payment from EC...)