Why Do We Expect Women To Be Polite?

India
March 13, 2013 5:55am CST
In every office the public relation counter, or reception, or telecalling is managed by Female staffs. Why? Do we always Expect Women to talk politely? Do we always expect them to be patient, considerate and helpful? Can't they suffer bouts of anger? Do they have to listen patiently to every foolish query asked? Do they have to always smile at their clients? We know that these Ladies are in such a profession because it is their turf. Because their Male colleagues can't be EXPECTED to act cool if put under similar pressure. So much for Gender equality !!
6 people like this
18 responses
@tiffnkeat (1679)
• Singapore
13 Mar 13
Everyone is expected to be polite, not just women. There are also male front counter staff. I guess there are more women because it somehow would cause potential unfriendly people to consider twice (especially misbehaved men) before they lash out at the front counter staff. Guys are more reactive. There are situations in which a guy would handle the problem better, but by and large, women are more likely to smile at anyone than a guy. He will probably smile more at "pretty customers".
• United States
16 Mar 13
Great answer, Tiff! Maybe people who pine for the days of better manners sound like old farts, but I miss the older dayas of politeness..
@KrauseHome (34994)
• United States
21 Mar 13
Well, it seems at least around here anymore you find a lot of men doing the Customer Service jobs even in collections, etc anymore I do get calls from a lot of men as well as when you have to call in and take care of matters, so I really think it is where you are at. But when dealing with customers even over the phone, it is Best to be polite and try and help them resolve any issue that they might have. When you do this is keeps them wanting to keep coming back for sure.
@Paper_Doll (2376)
• Philippines
14 Mar 13
I work as a front liner so I know what you mean. I have had many experiences dealing with stranger clients. I've been blamed for something I didn't even heard before. But like the saying goes, customer is always right.
• India
14 Mar 13
feelings and emotions is common between female and male, as we are all humanbeing and emotion and feeling are the same for all of us. to be happy, to be angry and... But it is requiered for ladies to be more polite as getting angry, shout and using some bad words, and behaving rude, is not looking good for us... I am not agree with this. to be polite and be good, is for all no diffrence in gender. but some people follow what has become habit of society and mind, like making diffrence in that for ladies, to be more polite, listen and have patience. It is not good and I also suffer from the same matter. just lets pray to God to remove the ignorance of humanbeing and for all of us, it is necessary to increase knowlege and understanding to finish that ignorance from the earth we live in.
• India
14 Mar 13
Hi sensible guy. Well there are certain things inherent to human natures. And it is encoded in their genes. Accept it or not but most of the women in the world have more patience that their male counterparts. However, it does not mean that all of them are better than all of us. However, if the employer relies on this probability, then there is nothing much we can do about it. Anyways have a nice day !!! SuperShames
@squallming (1777)
• Malaysia
14 Mar 13
I have seen both male and female personnel in the area of public relations. I don't know why you see otherwise. But I have to admit that the number of female staff in the field especially those that we call front line staff that will face the customers or public is higher than male. This phenomenon in my point of view has not so much to do with the politeness of female being more than male. I believe other reasons such as physical attractiveness are the one affecting the employer to employ them. When customers especially male see these attractive lovely ladies. They may be more willing to talk and considerate. While female customers can better communicate with female staff as they understand each other better.
• India
14 Mar 13
Because the females have own characteristic and males are own .As every body thinks females are to suitable for this type of job as their characteristic. so all preferred the females
@Angelpink (4023)
• Philippines
14 Mar 13
Hi there ! I believed no one is exempted from good manners and right conduct. All rational being are expected to be polite not just being imposed to women. I think women are more in front lines because of the beauty that they manifest. A beautiful face with a smile makes the ambiance of the whole environment so cozy , cool and refreshing . Man got a also a beauty but its too different when a woman is there.I guessed it is not the being polite of a woman , because men are polite to but it's that X factor of a woman that makes her qualify and fitted in front line disk.
• Malaysia
14 Mar 13
Most of the public relation are managed by female staffs because they are more attractive. Women are more careful compare to the men and hence they will be able to handle the customer more carefully and not to pissed them off. Definitely has got nothing to do with gender equality. Women are attractive in their own way, even women themselves like to be served by women compared to men. I am speaking generally, and i definately think that this has got nothing to do with gender equality.
@natliegleb (5186)
• India
14 Mar 13
because they need to learn the basic and elite manners of public speaking and also learn to behave for themself
@salonga (27994)
• Philippines
14 Mar 13
People do have moods and in most cases, women suffer mood swing all the more. Some say this could be caused by hormonal imbalance. Nevertheless we can suffer mood swing without necessarily being impolite. It does not really matter what kind of job or what gender we have, we have to be polite all the time. In being polite, every one is equal.
@flowerchilde (12520)
• United States
13 Mar 13
Hmm, very interesting! I never thought of it like that, but I do think you are on to something! Personally, I expect all people to be polite.. not doormats, but courteous is a very good quality in anyone and everyone.
@1corner (744)
• Canada
13 Mar 13
I agree. If men aren't required to do so, women shouldn't be either. I'd rather both display better manners, and not to call women "b**s" if they don't show the same respect as guys in the workplace.
@sender621 (14956)
• United States
13 Mar 13
I think that we expect women to be more feminine and ofter and kinder in their manner and speech. It just seems natural that women would be more polite in any conversation or situation. That is not always true. There are men who can be muc more polite than women. We should not judge a book by its cover. We can be mistaken and can not take our judgments back.
@r0ck_r0ck (1953)
• India
13 Mar 13
I don't think you have ever been on a job like that. Because it is so not gender biased. I talk to a lot of sales guys and woman on a daily basis and most of the cases the guys are as polite as girls, then again there are teenagers who think talking a client all rude would prove something. lol anyways, I talk to female sales rep on the phone and some of them dont even know how to pitch their product/services and they expect to make a sale on the phone.
@roshigo58 (4871)
• Pune, India
13 Mar 13
Hi, You are right. We always find around us the jobs related to reception,public relation counter, telecasting, air-hostesses, nurses are managed by female staffs. I think females are polite and kind by nature. Males can not remai cool. It is difficult for them to control anger.
@else22 (4319)
• India
13 Mar 13
WELCOME TO MYLOT. Politeness is expected from everybody be they males or females.Companies appoint polite and pleasant persons so that they can draw customers.You would never visit a shop owned by a rude shopkeeper or having a rude salesman or saleswoman.I expect people irrespective of whether they are men or women to be polite to me,because I behave with them politely. One thing,I don't think there is any field these days which is dominated by persons of a particular gender.
@jiiiiin (569)
• Philippines
13 Mar 13
For me women have more patience than men. I think it is one of the reasons why there are more women in the public relations.