My Internet Connection Drives me Crazy!

United States
August 20, 2015 1:09pm CST
Because of where I live I have only a few choices for internet. I use a Verizon Jetpack, This is my third or fourth unit. They don't live long lives! I pay a small fortune for this privilege, around $145 a moth and most of the time all I do is spend time trying to stay connected. It operates the same way a Verizon cell phone does - off the cell towers. Last night during the bad storms I had a perfect connection. Today, a while ago with the sky almost clear, I had horrible problems. It makes no sense at all. If you call Verizon to complain they send you to customer support and they ask you a million stupid questions and finally, if your not out of the warranty period, they send you a new unit. Then you go through hoops getting the SIM card working and after several calls and screaming and throwing things I may get back online and it will work for a while. OK, so I told you all of that in case you don't see me around - it's not because I don't' want to be here! Right now it's working fine - go figure.
4 people like this
5 responses
@Rollo1 (16686)
• Boston, Massachusetts
21 Aug 15
It sounds to me like you might be better off with satellite - although you do get weather-related problems with satellite, too. I am lucky to be in an area with high-speed fiber optic cable and internet. I remember the frustration of dial-up and your situation sounds nearly as frustrating.
1 person likes this
• United States
21 Aug 15
I have one more year contract with Verizon - I can't quit it now or I'd have to pay for that year anyway. I need my computer when sat. goes out, it's my only connection when they say tornado warnings...I have a friend with sat. connection and she has been complaining all week about how bad it is. There is nothing perfect I guess.
@rosekiss (30268)
• Eugene, Oregon
20 Aug 15
I am sorry that you are having problems with your internet not staying connected. I have Comcast, and I stay connected for the most part. I just purchased a new router not to long ago, and once in awhile I have to reset it so I will have wifi again. It is supposeto be compatible with Comcast too. I might have to get a bigger router, but I just didn't want to spend over $100 when I bought the one I now have. Hopefully, it will work for a long time, and I won't have to buy another one.
• United States
20 Aug 15
If we had cable out there I would go that route. But like I said it's this or satellite and since the tv goes out in a heavy rain that would to and I depend on comptuer for weather updates in storms.
@rosekiss (30268)
• Eugene, Oregon
20 Aug 15
@AbbyGreenhill My tv goes out when we get a terrrible wind or rain storm. That is the bad part of satellite, but I wouldn't change that for anything.I could get satellite internet through my tv provider, but I am not in favor of satellite internet.
• United States
20 Aug 15
@rosekiss I just did a system restore - now I don't know if it is just coincidence, but right now it's working fine.
@Gina145 (3974)
• Johannesburg, South Africa
21 Aug 15
I have an ADSL connection with comes through our telephone line. It usually works fine but has been playing up a few times over the last few days. I hope it's not going to get worse because a couple of years ago something went wrong underground and I was losing connection ever time it rained.
• United States
21 Aug 15
We don't have a telephone line. For a 'house phone' we used a contraption that turns the whole house to a phone line - it's from Verizon. Today - so far - it's good!
1 person likes this
@Gina145 (3974)
• Johannesburg, South Africa
21 Aug 15
@AbbyGreenhill I've never heard of that. It's probably not available in South Africa.
• United States
21 Aug 15
@Gina145 I guess it is just in the US. I remember the days when I had dial-up - wow - that was sooo slow!
1 person likes this
@allknowing (66721)
• India
21 Aug 15
That is an epidemic. We too have servers letting us down.
@katsmeow1213 (29047)
• United States
20 Aug 15
Dial Up almost seems easier than going through that! I've been having a lot of problems with my connection lately. I have Time Warner Cable, so I should have a good connection.. but it's been spotty lately. I can't figure out if the connection is the problem, or if it's because we have too much on the router. Each of my children have cell phones, and to keep the data down they connect to the wifi when they're home.. and I get seriously slow internet when they're all on their phones.. but the funny thing is when I tell them to turn off their phones my connection is still really slow. So I'm starting to wonder if it is more than just the phones causing the problem.